|
| Paladyne Corp., through its subsidiary, e-commerce support centers, inc.
(ECOM), provides customer relationship management (CRM) solutions out of
its customer contact center in Jacksonville, North Carolina. ECOM serves
the CRM marketplace, as well as traditional contact center marketplaces
with telemarketing, professional services and customer and technical
support as an outsource provider. On February 1, 2001, Paladyne merged
with ECOM, which was a privately held provider of third-party customer and
technical support. Paladyne brought a proprietary data cleansing and
integration software capability marketed as Datagration to enhance the CRM
capabilities of ECOM'S customer contact center. |
|