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| Primus Knowledge Solutions Inc. provides application software that
enables companies to improve customer service by accessing, analyzing and
improving information. Primus software offers a significant measurable
value to businesses by providing an infrastructure that captures and
shares knowledge, increasing the efficiency and effectiveness of customer
service. The Company's software products can be implemented as a suite or
as individual products, depending on the customer's preference and/or
business need. The Company's software is flexible and easily implemented.
The Company's solutions can be combined with customer relationship
management and knowledge management applications, including those from
Amdocs/Clarify, Kana, Onyx, Oracle, PeopleSoft, Peregrine Systems/Remedy
and Siebel. In addition to software applications, the Company offers
professional services to assist customers with software implementation,
integration, hosting, training and support. |
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