Neil was the regional manager at the Swindon branch until it was downsized and he
was promoted. He came to the Slough branch at the beginning of the second series
and was immediately more popular than David. Funny and well-adjusted, David is
always immensely jealous of him. He was even more upset when he found out that
Neil was friends with Chris Finch, who was considerably nicer to Neil than to
him.