So you have your
ticket in hand. Passport stamped, your glorious dream of
heading off shore is now just a flight away.
Take a deep
breath, and prepare yourself, it’s time for rebirth. Thousands
of Indians head for foreign shores every month. From unskilled
labour to heavy weight managers, the allure of foreign
postings is associated with huge saving potential and the
possibility of a better life.
Every silver
lining has dark clouds and international assignments are no
exception. The culture shock, home sickness and loneliness,
coupled with the exposure to people with a different approach
to work and life can create mental distress if one is not
prepared.
What are the first
things that one needs to be prepared with and prepared for
when heading abroad?
Terms of
employment and cost of living: Many Foreign Contract Employees
(FCE) land up in countries with little clue on what their
terms of employment are. Does the salary discussed cover all
costs?
What is the tax
structure? Would housing and other benefits be taxed? Is the
exchange rate stable (leading to projected savings)? Would the
company cover medical expenses (limits?)? What is the track
record of the employers? And when can you travel to India?
Unanswered
questions can create heart-burn when local polices become
applicable and there is a difference in interpretation of the
terms of employment. Indians tend not to get into the details
of compensation while looking for a job change.
Most people go
abroad to increase their saving potential, but asking too many
questions about terms of employment is still taboo in the
Indian context.
You need to get
into the details on a cost-line basis to be clear about the
ground realities. A break-up of compensation, tax structure,
tax saving methods, cost of repatriation of funds, emergency
travel and conditions of work are the basics you needs to be
aware of to avoid hygiene-level dissatisfaction.
The contract of
employment is sacrosanct. Once signed, it becomes a legal
document recognised by all government bodies, the Indian High
Commissions and the laws of the land.
To work without
hassles and tension, the terms of employment need to be
explicitly understood by the FCE before he ventures into the
land of opportunity.
Homesickness: Be
prepared for this truth of life. International assignments can
be attractive in financial terms but have a heavy emotional
drain potential. Cutting the umbilical cord with India is
painful.
It is worse if one
leaves immediate family behind. The unprepared could take
months or years to get over the loss of this huge support
system.
Living in a new
home environment, with a new set of co-workers causes various
kinds of anxieties and there are few opportunities to share
these.
Long patches of
adjustment time, being alone while setting up home and the
settling experience, without any support from family creates
moments of depression. One tends to call home often and the
depression loop just gets worse.
This happens
across maturity levels, but can be assuaged proportional to
the number of Indians in the organisation and whether the
person is going to live with family or not. Homesickness is a
reality and time is the healer.
It’s best to
appreciate quickly that family back home will be adjusting to
their normal routine and you need to set up your own cycle as
soon as possible.
Foreigners are
from Mars: The reality check starts at the language barrier.
The comfort level settles as one beings to realise that the
alien is you and not everyone else.
You need to learn
local work systems, the basics of banking, transport, housing
and the local ways of life.
Currency
transactions, dealing with neighbours, social etiquette,
personal interaction norms and basic body language
interpretations are the A-B-C of a basic survival kit.
Tread carefully
because it’s likely that people are aware of you as the
‘outsider’. Realise that everyone else in the host country has
a set life and routine and will make time to share their
experiences and advice only if you take the first step.
Building a
relationship by asking for help is the best approach to form
immediate bonds and then extend them.
Approach to Work:
Work cultures, speed of operation and hierarchy are a function
of the organisation and nature of business.
However, it is
also a function of the local mode of operation. In India, a
company may see a six-day working week, with you cell phone
ringing through Sunday, as an expected and implicit term of
employment.
Making a
work-related call to a colleague over the weekend is blasphemy
in many developed nation. Terms and conditions change with
location.
Local employees
have an approach to work depending upon the work culture
prevalent in the country, one needs to put in time and effort
to understand the way things operate. Nevertheless, an
international work environment is a learning experience.
Moving into a new
environment and adjusting to new people builds perspective on
what the world has to offer.
(The
author is head HR & IR Arvind Overseas (Mauritius):The
views expressed are personal)
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