SUMMERWINDS HEALINGBREEZES
Company Policy
OBJECTIVE
To provide homemade, completely natural, quality herbal products.
ORDERING INFORMATION
Via email only at this time (but as of late summer 2005, via Neem Tree Farms in Florida with all the benefits of a professional business base:)
Orders will be shipped Priority Mail 1-2 working days after payment is received, depending on preparation time (salves are made fresh, some take all day :)
PAYMENT
Payment options: Money order, direct deposit and Paypal (with the usual credit card options). I had to revoke the check offer since a few bounced and I was left hanging with HUGE penalty fees. Sorry.
SHIPPING & HANDLING
Shipping Priority mail (You only pay the U.S.P.S. rates, not more).
Takes between 5-7 days, depending on your location.
Other International Orders
CANADA- 4-7 days
1 lb: $13.25
2 lb: $14.25
3 lb: $15.50
4 lb: $16.75
AUSTRALIA- 4-7 days (NOT always true! But mostly)
1 lb or less: $14.50
1 to 2 lb: $18.75
2 to 3 lbs: $23.25
3 to 4 lb: $26.75
4 to 5 lb: $32.75
Handling:
HECK no! I mean (cough): Summerwinds doesn't charge a handling fee. Packing material is strictly recycled (and explains the odd chocolate or appliance container, so don't get exited when you receive a look-alike Amazon box or hawaiian treasures). I have always felt it ridiculous to be charged 5.00-25.00 dollars for a store bought box when I ordered somewhere, when the supermarket around the corner has hundreds for free. Packing my goodies up for their journey to you, well, I consider that part of customer service and that is priceless. IF the packaging material contains (yuck) plastic, rest assured it has been filched from 'incoming' parcels.
DISCOUNTS
1st Order over $50.00 = free shipping (* within the 48 conterminous states)
$150.00 = free shipping (*within the 48 conterminous states)
$250.00 = free shipping * plus 5% discount
Bulk Orders = Yes, please inquire via email on private labeling.
GUARANTEE
We believe that all of our products are of the highest quality.
If for any reason you are not satisfied with the quality upon receipt of any item, simply return it for an exchange. Please include a copy of your invoice with the returned item and let us know why you were unhappy with your order. This does only apply upon receipt of the item, not after you had it for a while and might have stored it on top of the heater and such – lol
MINIMUM ORDER
Nope. None, Nada, Zilch. No minimum order fee either.
PRICE CHANGES
List prices will remain mostly unchanged, however, due to market fluctuations and co-op opportunities I am sometimes able to obtain menstruums for a considerably lower bulk price than normal, which will reflect in specials for my flag ship, the Swedenbitters, and selected other products.
LOCATION
Summerwinds is located in Germany, in a rural area far away from any industry or pollution.
QUALITY
All products are made with natural, pure ingredients and herbs.
They do NOT include irritants, pesticides, chemical preservatives, synthetic fragrance, coloring agents, or any other debatable substances. If it wasn't wildcrafted in the pristine high forests, it was organically grown and/or subject to the German 'Reinheitsgebot' (law for unpolluted products)
SAFETY OF DATA
I do not rent, give away, exchange, sell, or trade my customer's email, name, addresses, or telephone number (or whatever else you tell me) with ANYONE! I HATE junk email and telephone solicitations more than you do! Apart from it being completely unethical.
CONTACT INFO