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----- Original Message -----
From: Gerry Mannette
To: Michelle Spagnolatti
Sent: Monday, April 23, 2001 3:38 PM
Subject: Re: Important Metro Transit Comment

> Dear Michelle:
>
> Thank you for bringing this isuue to our attention. The operator in
> question will be interviewed and given the opportunity to express
> his/her version of what transpired.
>
> Please feel free to contact me directly at 490-6710 if you have any
> questions regarding our follow up.
>
> Sincerely;
>
> Gerry Mannette
> Area Supervisor
> Metro Transit Services.

----- Original Message -----
From: Michelle Spagnolatti
To: Gerry Mannette
Sent: Tuesday, April 24, 2001 12:47 AM
Subject: Re: Important Metro Transit Comment

> > Thank you for bringing this isuue to our attention. The operator in
> > question will be interviewed and given the opportunity to express
> > his/her version of what transpired.
>
> I see you have completely misinterpreted my comment! My problem is not
> with the driver, but with METRO TRANSIT. It's not his fault if you haven't
> trained him properly in "people skills." In my opinion, it is not his
> judgement call or conduct that is at issue here.... IT IS YOURS.
>
>
>
> Michelle Spagnolatti