Summary 1.2
Organisation Goals
Why organisation exist?, off course to achieve their goals. Most organisation summarisess their goals into a mission statement. Click here to see the example of mission statement from AYYA. To achieve their goals, they must overcome some problems, such as how to improve efficiency, improve product quality, etc. Not only that, they also need some strategies to achieve their goals.
To continue operating most companies must make profits. The owners of the company also want to make money from the business, so they want to do more rather than to just cover the cost. What is important to reach profitability of an organisation is monitoring the financial performance, collect the data and analyse it.
Effectiveness and efficiency is also important for organisations to achieve their goals. The more effective and efficient your organisation is, the more you can attract costumers to join in and the more you can satisfy your costumer. To measure effectiveness and efficiency can be done by doing a customer survey.