| 1. |
Information
regarding upgrading to the Microsoft® Windows® XP operating system. |
| 2. |
ERROR:
The software you are installing has not passed Windows Logo testing to verify its
compatibility with Windows XP, occurs when attempting to install Microsoft® Windows®
updates. |
| 3. |
The
process to configure an i.LINK® network on a VAIO® computer running the Microsoft®
Windows® XP operating system will vary depending on the operating systems installed on
the computers being networked. |
| 4. |
How
to reinstall the DVD decoder on a VAIO® computer bundled with Microsoft® Windows® XP
Home Edition operating system and then upgraded to Microsoft® Windows® XP Professional
operating system. |
| 5. |
ERROR:
Windows cannot display the volume control on the taskbar because the Volume Control
program has not been installed occurs when trying to add the volume control icon to the
taskbar in the Microsoft® Windows® XP operating system. |
| 6. |
How
to create an audio CD in the Microsoft® Windows® XP operating system. |
| 7. |
How
to resolve the issue of a missing or lost the Microsoft® Windows® XP operating system
Certificate of Authenticity. |
| 8. |
Unable
to connect to secure web sites using Internet Explorer in the Microsoft® Windows® XP
operating system. |
| 9. |
ERROR:
Windows Media Player Error C00D10B3 - unable to access the network, occurs on a computer
running the Microsoft® Windows® XP operating system. |
| 10. |
How
to prevent the Microsoft® Windows® Messenger 4.0 or later software from opening
automatically when starting a computer running the Microsoft® Windows® XP Home Edition
operating system. |
| 11. |
Cannot
copy music from a CD using the Microsoft® Windows Media® player on a computer running
the Microsoft® Windows® XP operating system. |
| 12. |
How
to change the font size in the command prompt window in the Microsoft® Windows® XP
operating system. |
| 13. |
How
to install the Wireless Zero Configuration service in the Microsoft® Windows® XP
operating system. |
| 14. |
How
to install the Recovery Console as a startup option in the Microsoft® Windows® XP
operating system. |
| 15. |
How
to install a new printer to the LPT printer port in the Microsoft® Windows® XP operating
system. |
| 16. |
How
to obtain Microsoft® Windows® XP operating system drivers, software updates and
utilities. |
| 17. |
How
to establish a wireless connection between a BluetoothTM device that requires
authentication and the BluetoothTM USB adapter using the Microsoft® Windows® XP
operating system. |
| 18. |
ERROR:
Error 711: Cannot load Remote Access Service Connection Manager. occurs in the Microsoft®
Windows® XP operating system. |
| 19. |
How
to use the system information restore tool for the OpenMG TM Jukebox software in the
Microsoft® Windows® XP operating system. |
| 20. |
How
to use the system information restore tool for the SonicStageTM software in the
Microsoft® Windows® XP operating system. |
| 21. |
How
to reinstall the modem drivers in the Microsoft® Windows® XP operating system from the
Application Recovery CD by copying and pasting. |
| 22. |
How
to use the Microsoft® Windows® XP Compatibility Wizard. |
| 23. |
How
to disable the System Restore feature in the Microsoft® Windows® XP operating system. |
| 24. |
How
to extract and replace a system file in the Microsoft® Windows® XP operating system. |
| 25. |
How
to troubleshooting network accessibility in the Microsoft® Windows® XP operating system. |
| 26. |
How
to to configure an i.LINK® network between VAIO® computers using the Microsoft®
Windows® 2000 Professional operating system and VAIO® computers using the Microsoft®
Windows® XP operating system. |
| 27. |
How
to remove the Sony® CLIÉ® handheld device and other unknown USB entries while in Safe
Mode of the Microsoft® Windows® XP operating system. |
| 28. |
The
video display is poor after downloading video drivers for the Microsoft® Windows® XP
operating system from a non-Sony web site. |
| 29. |
How
to encrypt a file in the Microsoft® Windows® XP Professional operating system. |
| 30. |
How
to disable or enable USB error messages in the Microsoft® Windows® XP operating system. |
| 31. |
How
to reinstall the ethernet drivers in the Microsoft® Windows® XP operating system. |
| 32. |
How
to determine if a damaged Exit Windows sound file is causing shut down issues in the
Microsoft® Windows® XP operating system. |
| 33. |
Does
the VAIO® computer with the factory-installed Microsoft® Windows® XP operating system
need to be activated? |
| 34. |
ERROR:
Windows Explorer has encountered a problem and needs to close. We are sorry for the
inconvenience. Please tell Microsoft about this problem occurs when attempting to view the
contents of My Computer in the Microsoft® Windows® XP operating system. |
| 35. |
ERROR:
Windows update has encountered an error and cannot display the requested page occurs when
scanning for updates on the Microsoft® web site using the Microsoft® Windows® XP
operating system. |
| 36. |
How
to reinstall the modem on a computer running the Microsoft® Windows® XP operating
system. |
| 37. |
Cannot
print from a notebook computer running the Microsoft® Windows® XP operating system to a
shared printer that is connected to a computer running the Microsoft® Windows® 98 or Me
operating system. |
| 38. |
How
to restore the backup information when unable to connect to the Internet to use the system
information restore tool in the Microsoft® Windows® XP operating system. |
| 39. |
The
views icon on the control panel window tool bar of the Microsoft® Windows® XP operating
system is grayed out. |
| 40. |
How
to remove and reinstall the USB controller on a computer running the Microsoft® Windows®
XP operating system. |
| 41. |
Errors
occur when trying to apply updates from the Windows® update web site using the
Microsoft® Windows® XP operating system. |
| 42. |
The
dial-up modem or broadband connection option in the New Connection Wizard is unavailable
on the Microsoft® Windows® XP operating system. |
| 43. |
ERROR:
The software you are installing has not passed Windows Logo testing to verify its
compatibility with Windows XP. |
| 44. |
There
are tabs missing in the Internet Properties window of the Internet Explorer 6.x software
in the Microsoft® Windows® XP operating system. |
| 45. |
Unable
to access a folder in the Microsoft® Windows® XP operating system. |
| 46. |
How
to partition and format unused hard drive space using the Microsoft® Windows® XP
operating system. |
| 47. |
How
to install a network service in the Microsoft® Windows® XP operating system. |
| 48. |
How
to use the Microsoft® Windows® XP operating system compatibility wizard. |
| 49. |
How
to use the Microsoft® Windows® XP operating system compatibility wizard. |
| 50. |
How
to use the Microsoft® Windows® XP operating system compatibility wizard. |
| 51. |
How
to install a network client or network protocol in the Microsoft® Windows® XP operating
system. |
| 52. |
How
to verify the current network configuration in the Microsoft® Windows® XP operating
system. |
| 53. |
How
to remove the display drivers in VGA Mode for Microsoft® Windows® XP operating system. |
| 54. |
How
to enable file and print sharing in the Microsoft® Windows® XP operating system. |
| 55. |
How
to install a printer in the Microsoft® Windows® XP operating system. |
| 56. |
How
to troubleshoot a missing drive icon in the My Computer window of the Microsoft®
Windows® XP operating system. |
| 57. |
How
to to configure an i.LINK® network between VAIO® computers using the Microsoft®
Windows® 98 operating system and VAIO® computers using the Microsoft® Windows® XP
operating system. |
| 58. |
How
to remove and reinstall the port used by the printer in the Microsoft® Windows® XP
operating system. |
| 59. |
How
to enable the automatic network settings detection feature of the operating system in the
Microsoft® Windows® XP operating system. |
| 60. |
How
to configure the modem to not detect a dial tone in the Microsoft® Windows® XP operating
system. |
| 61. |
How
to troubleshoot a notebook computer running the Microsoft® Windows® Me or Microsoft®
Windows® XP operating system that has stopped responding during shut down. |
| 62. |
How
to remove the video adapter from Device Manager in the Microsoft® Windows® XP operating
system. |
| 63. |
How
to remove the USB mouse from Device Manager in the Microsoft® Windows® XP operating
system. |
| 64. |
How
to remove the touchpad device from Device Manager in the Microsoft® Windows® XP
operating system. |
| 65. |
How
to remove a network device from the Device Manager in the Microsoft® Windows® XP
operating system. |
| 66. |
How
to remove an LCD device from Device Manager in the Microsoft® Windows® XP operating
system. |
| 67. |
How
to remove an audio device from Device Manager in the Microsoft® Windows® XP operating
system. |
| 68. |
How
to remove a device from Device Manager in the Microsoft® Windows® XP operating system. |
| 69. |
How
to change the IDE transfer mode in the Microsoft® Windows® XP operating system. |
| 70. |
How
to change the default location of the My Documents folder in the Microsoft® Windows® XP
operating system. |
| 71. |
How
to start the Print Spooler service in the Microsoft® Windows® XP operating system. |
| 72. |
How
to customize notifications on the taskbar in the Microsoft® Windows® XP operating
system. |
| 73. |
How
to remove DMA on a CD/DVD drive in the Microsoft® Windows® XP operating system. |
| 74. |
How
to determine the IDE controller and device location number used for the installed CD/DVD
drive in the Microsoft® Windows® XP operating system. |
| 75. |
How
to determine if the installed CD/DVD drive is a master or slave in the Microsoft®
Windows® XP operating system. |
| 76. |
The
Run command is missing from the Start menu on the Microsoft® Windows® XP operating
system. |
| 77. |
How
to remove a device with a conflict in Device Manager in the Microsoft® Windows® XP
operating system. |
| 78. |
How
to enable or disable font smoothing in the Microsoft® Windows® XP operating system. |
| 79. |
How
to adjust the CD Volume in the Microsoft® Windows® XP operating system. |
| 80. |
How
to change the hardware acceleration in the Microsoft® Windows® XP operating system. |
| 81. |
How
to reinstall the i.LINK drivers in the Microsoft® Windows® XP operating system. |
| 82. |
How
to configure the dialing properties in the Microsoft® Windows® XP operating system. |
| 83. |
How
to configure the operating system to show all files in the Microsoft® Windows® XP
operating system. |
| 84. |
How
to install the USB drivers in the Microsoft® Windows® XP operating system. |
| 85. |
How
to ensure the playback and recording devices are correct in the Microsoft® Windows® XP
operating system. |
| 86. |
Receiving
error about creating a .TXT file when attempting to install an application in the
Microsoft® Windows® XP operating system. |
| 87. |
How
to change the BluetoothTM wireless device name in the Microsoft® Windows® XP operating
system. |
| 88. |
How
to format the Giga VaultTM portable hard drive on a computer running the Microsoft®
Windows® XP operating system. |
| 89. |
How
to enable the AutoComplete feature in Internet Explorer 6 to complete URLs, forms, user
names, and passwords using the Microsoft® Windows® XP operating system. |
| 90. |
The
computer running the Microsoft® Windows® XP operating system is unable to connect to the
Internet after being returned from service. |
| 91. |
How
to configure the Microsoft® Windows® XP operating system to extend the same desktop on
dual monitors. |
| 92. |
How
to uninstall the File and Printer Sharing service in the Microsoft® Windows® XP
operating system. |
| 93. |
Standby
mode on a computer using the Microsoft® Windows® XP operating system is disrupted when a
telephone is used. |
| 94. |
Enable
the i.LINK® controller card in Device Manager in the Microsoft® Windows® XP operating
system. |
| 95. |
How
to manually delete temporary files that are not deleted by the Disk Cleanup Utility in the
Microsoft® Windows® XP operating system. |
| 96. |
How
to close a program that has stopped responding in the Microsoft® Windows® XP operating
system. |
| 97. |
How
to access the volume control in the Microsoft® Windows® XP operating system. |
| 98. |
How
to configure the Microsoft® Windows® XP operating system for an i.LINK® network. |
| 99. |
How
to modify the screen saver feature in the Microsoft® Windows® XP operating system. |
| 100. |
How
to setup a Dial-Up account in the Microsoft® Windows® XP operating system. |
| 101. |
How
to change the display resolution in the Microsoft® Windows® XP operating system. |
| 102. |
How
to detect and repair errors on the hard drive using the Check Disk utility in the
Microsoft® Windows® XP operating system. |
| 103. |
How
to transfer picture or movie files using Picture Transfer Protocol (PTP) to a computer
running the Microsoft® Windows® XP operating system. |
| 104. |
How
to copy and run the PicoPlayerTM software on an additional computer running the
Microsoft® Windows® XP operating system. |
| 105. |
How
to reinstall the DVD decoder on a VAIO® computer bundled with another operating system
and upgraded to the Microsoft® Windows® XP operating system. |
| 106. |
How
to create a Dial-up Networking connection icon in the Microsoft® Windows® XP operating
system. |
| 107. |
How
to use the Desktop Cleanup Wizard in the Microsoft® Windows® XP operating system. |
| 108. |
How
to remove a font in the Microsoft® Windows® XP operating system. |
| 109. |
How
to uninstall a program in the Microsoft® Windows® XP operating system. |
| 110. |
How
to install an application in the Microsoft® Windows® XP operating system. |
| 111. |
How
to install the AOL® 7.0 software in the Microsoft® Windows® XP operating system. |
| 112. |
How
to install the AOL® 6.0 software in the Microsoft® Windows® XP operating system. |
| 113. |
How
to set the ethernet card to obtain an IP address automatically in the Microsoft®
Windows® XP operating system. |
| 114. |
How
to configure the ethernet card to obtain a Domain Name Sever (DNS) server address in the
Microsoft® Windows® XP operating system. |
| 115. |
How
to enable the Giga Pocket® remote control driver in the system startup in the Microsoft®
Windows® XP operating system. |
| 116. |
How
to manually configure the Cryptographic service to allow the Microsoft® Windows® XP
operating system Service Pack 1 (SP1) installation to proceed. |
| 117. |
How
to determine what service pack is installed in the Microsoft® Windows® XP operating
system. |
| 118. |
ERROR:
Cannot launch SonicStage Simple Burner while another OpenMG application (such as OpenMG
Jukebox or SonicStage) is being used by another user. Please close the respective
application and restart SonicStage Simple Burner occurs in the Microsoft® Windows® XP
operating system. |
| 119. |
The
desktop background is missing when the screen saver quits in the Microsoft® Windows® XP
operating system. |
| 120. |
ERROR:
Access is Denied is displayed when attempting to open a folder on a computer upgraded to
the Microsoft® Windows® XP Professional operating system. |
| 121. |
How
to disable the automatic selecting when the mouse pointer is hovered over an icon in the
Microsoft® Windows® XP operating system. |
| 122. |
How
to change the Driver Signing options in the Microsoft® Windows® XP operating system. |
| 123. |
How
to enable USB audio in the Microsoft® Windows® XP operating system. |
| 124. |
How
to transfer picture or movie files using a standard USB connection to a computer running
the Microsoft® Windows® XP operating system. |
| 125. |
How
to enable the NUM LOCK key for the Microsoft® Windows® XP operating system logon screen. |
| 126. |
No
devices appear in Device Manager when opened in the Microsoft® Windows® XP operating
system. |
| 127. |
How
to turn off the battery full alarm in the Microsoft® Windows® XP operating system. |
| 128. |
How
to delete a file in the Microsoft® Windows® XP operating system. |
| 129. |
How
to configure the StickyKey feature in the Microsoft® Windows® XP operating system. |
| 130. |
How
to manually restore the Show Desktop icon to the Quick Lanuch toolbar in the Microsoft®
Windows® XP operating system. |
| 131. |
How
to enable or disable the built-in firewall feature of the Microsoft® Windows® XP
operating system. |
| 132. |
How
to verify System Restore is operating using the Microsoft® Windows® XP operating system. |
| 133. |
How
to configure the Automatic Updates feature in the Microsoft® Windows® XP operating
system. |
| 134. |
How
to verify the current network configuration in the Microsoft® Windows® XP operating
system. |
| 135. |
How
to restore the last known good configuration of the Microsoft® Windows® XP operating
system. |
| 136. |
How
to change the date and time in the Microsoft® Windows® XP operating system. |
| 137. |
How
to configure the monitor in the Microsoft® Windows® XP operating system. |
| 138. |
How
to start the computer in Safe Mode in the Microsoft® Windows® XP operating system. |
| 139. |
How
to use the System Restore feature using the Microsoft® Windows® XP operating system. |
| 140. |
How
to change the color depth in the Microsoft® Windows® XP operating system. |
| 141. |
How
to identify the item loading at startup that is causing an error in the Microsoft®
Windows® XP operating system. |
| 142. |
How
to troubleshoot issues caused by items loading when the Microsoft® Windows® XP operating
system starts. |
| 143. |
How
to prevent an item listed on the Services tab from starting in the Microsoft® Windows®
XP operating system. |
| 144. |
How
to reinstall a device driver in the Microsoft® Windows® XP operating system. |
| 145. |
How
to configure the PowerPanel utility in the Microsoft® Windows® XP operating system to
control LCD brightness. |
| 146. |
How
to verify that a printer is installed in the Microsoft® Windows® XP operating system. |
| 147. |
How
to remove and reinstall the infrared device from the Device Manager in the Microsoft®
Windows® XP operating system. |
| 148. |
ERROR:
EXPREPRT.EXE not found in the Microsoft® Windows® XP operating system. |
| 149. |
How
to protect existing user data when installing or removing the PalmTM Desktop or PalmTM
Desktop for CLIÉ® software in the Microsoft® Windows® XP operating system. |
| 150. |
How
to enable the proxy server feature in the Microsoft® Windows® XP operating system. |
| 151. |
How
to start the computer in Safe Mode without the use of a mouse in the Microsoft® Windows®
XP operating system. |
| 152. |
How
to remove and reinstall the keyboard driver in the Microsoft® Windows® XP operating
system |
| 153. |
How
to remove the Memory StickTM device from Device Manager in the Microsoft® Windows® XP
operating system. |
| 154. |
Use
this procedure to remove the Video Capture device from the Device Manager in the
Microsoft® Windows® XP operating system. |
| 155. |
How
to configure the monitor in VGA Mode in the Microsoft® Windows® XP operating system. |
| 156. |
How
to configure the monitor in Safe Mode in the Microsoft® Windows® XP operating system. |
| 157. |
How
to disable the Show translucent selection rectangle option in the Microsoft® Windows® XP
operating system. |
| 158. |
How
to troubleshoot sound being low when playing a DVD title in the Microsoft® Windows® XP
operating system. |
| 159. |
How
to change the sound scheme in the Microsoft® Windows® XP operating system. |
| 160. |
How
to adjust the master volume in the Microsoft® Windows® XP operating system. |
| 161. |
How
to enable the function keys in the Microsoft® Windows® XP operating system. |
| 162. |
ERROR:
HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub. A HI-SPEED USB device is plugged
into a non-HI-SPEED USB hub appears on a computer running the Microsoft® Windows® XP
operating system when using a USB 2.0 device. |
| 163. |
ERROR:
HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub. A HI-SPEED USB device is plugged
into a non-HI-SPEED USB hub appears on a computer running the Microsoft® Windows® XP
operating system and using the Micro VaultTM storage device. |
| 164. |
ERROR:
No Carrier Detected occurs using the Microsoft® Windows® XP operating system. |
| 165. |
How
to enable or disable a startup item in the System Configuration Utility for the
Microsoft® Windows® XP operating system. |
| 166. |
Cannot
switch identities in the Microsoft® Outlook® Express version 6.0 software after
installing the Microsoft® Windows® XP Service Pack (SP) 1 update. |
| 167. |
How
to determine the file system type and amount of available space on the computer hard drive
using the Microsoft® Windows® XP operating system. |
| 168. |
How
to change the amount of disk space the Microsoft® Windows® XP operating system uses for
the system restore feature. |
| 169. |
How
to check the firmware version of an optical drive with the Microsoft® Windows® XP
operating system. |
| 170. |
ERROR:
The Generic USB Hub is a HI-SPEED USB device and will function at reduced speed when
plugged into a non-HI-SPEED port appears on the computer running the Microsoft® Windows®
XP operating system when using the Micro VaultTM storage device. |
| 171. |
The
computer restarts or an error message appears when connecting a Sony® camcorder for USB
streaming on a computer running the Microsoft® Windows® XP operating system. |
| 172. |
The
display resolution cannot be changed after upgrading to the Microsoft® Windows® XP
Professional operating system. |
| 173. |
How
to clear the Documents menu in the Microsoft® Windows® XP operating system. |
| 174. |
How
to format the Memory Stick® media using the Memory Stick Formatter utility in the
Microsoft® Windows® XP operating system. |
| 175. |
How
to undo the previous restore using the Microsoft® Windows® XP operating system. |
| 176. |
How
to use System Restore to create a restore point using the Microsoft® Windows® XP
operating system. |
| 177. |
Unable
to share a folder in the Microsoft® Windows® XP operating system. |
| 178. |
How
to configure an infrared (IR) device using the Wireless Link utility in the Microsoft®
Windows® XP operating system. |
| 179. |
How
to copy or move files or folders in the Microsoft® Windows® XP operating system. |
| 180. |
How
to change the region code for DVD software in the Microsoft® Windows® XP operating
system. |
| 181. |
How
to configure the computer for a network connection in the Microsoft® Windows® XP
operating system. |
| 182. |
How
to share a printer or fax on a network in the Microsoft® Windows® XP operating system. |
| 183. |
How
to share a drive on a network in the Microsoft® Windows® XP operating system. |
| 184. |
How
to share a folder on a network in the Microsoft® Windows® XP operating system. |
| 185. |
How
to troubleshoot modem connectivity issues using the Microsoft® Windows® XP operating
system. |
| 186. |
How
to restart the computer in the Microsoft® Windows® XP operating system. |
| 187. |
How
to to configure an i.LINK® network on VAIO® computers in the Microsoft® Windows® Me
and XP operating systems. |
| 188. |
How
to create a bootable floppy in the Microsoft® Windows® XP operating system. |
| 189. |
How
to connect and configure an infrared (IR) connection to perform a PalmTM HotSync®
operation with the Microsoft® Windows® XP operating system. |
| 190. |
How
to configure the modem for pulse or tone dialing in the Microsoft® Windows® XP operating
system. |
| 191. |
Use
this procedure to remove a monitor from the Device Manager in the Microsoft® Windows® XP
operating system. |
| 192. |
How
to ensure the i.LINK® port has not been disabled in Device Manager in the Microsoft®
Windows® XP operating system. |
| 193. |
How
to change the write speed of CDRW drives in the Microsoft® Windows® XP operating system. |