No |
Speech title |
Objectives |
Duration |
1 |
Conversing with Ease |
Identify techniques to use in conversing with strangers. Recognize different levels of conversation. Initiate a conversation with a stranger. Use open-ended questions to solicit information for further conversation. |
10-14 minutes |
2 |
The Successful Negotiator |
Employ win/win negotiating strategies to achieve your goals. Enjoy the benefits of win/win negotiating. |
10-14 minutes |
3 |
Diffusing Verbal Criticism |
Respond non-defensively to verbal criticism. Employ a five-step method to identify the problem, diffuse the attack and arrive at a solution. |
10-14 minutes |
4 |
The Coach |
Determine reasons for someone`s substandard performance. Coach the person to improved performance. |
10-14 minutes |
5 |
Asserting Yourself Effectively |
Enjoy the mental and physical benefits of being assertive. Employ the four-step method for addressing a problem and asking for help. Overcome resistance to your requests. |
10-14 minutes |
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