"Interpersonal Communication" Advanced Manual

No

Speech title

Objectives

Duration

1

Conversing with Ease

Identify techniques to use in conversing with strangers.
Recognize different levels of conversation.
Initiate a conversation with a stranger.
Use open-ended questions to solicit information for further conversation.

10-14 minutes

2

The Successful Negotiator

Employ win/win negotiating strategies to achieve your goals.
Enjoy the benefits of win/win negotiating.

10-14 minutes

3

Diffusing Verbal Criticism

Respond non-defensively to verbal criticism.
Employ a five-step method to identify the problem, diffuse the attack and arrive at a solution.

10-14 minutes

4

The Coach

Determine reasons for someone`s substandard performance.
Coach the person to improved performance.

10-14 minutes

5

Asserting Yourself Effectively

Enjoy the mental and physical benefits of being assertive.
Employ the four-step method for addressing a problem and asking for help.
Overcome resistance to your requests.

10-14 minutes

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