Joe Cuseo - Only about one-third of college campuses provide training for faculty advisors; less than one-quarter require faculty training; and the vast majority of institutions offering training programs focus solely on dissemination of factual information, without devoting significant attention to the identification of the goals or objectives of advising, and the development of effective advising strategies or relationship skills (Habley, 1988).

The upshot of the foregoing findings is encapsulated in the following conclusion reached by Habley (2000), based on his review of findings from five national surveys of academic advising: “A recurrent theme, found in all five ACT surveys, is that training, evaluation, and recognition and reward have been, and continue to be, the weakest links in academic advising throughout the nation. These important institutional practices in support of quality advising are at best unsystematic and at worst nonexistent” (p. 40). This conclusion, based on national surveys, is reinforced by national reports on the status of American higher education. For instance, a blue-ribbon panel of higher education scholars working under the auspices of the National Institute of Education (1984), concluded that, “Advisement is one of the weakest links in the education of college students” (p. 31). Similarly, a national report issued by the Carnegie Foundation, based on three years of campus visits and extensive national survey research, arrived at the following conclusion: “We have found advising to be one of the weakest links in the undergraduate experience. Only about a third of the colleges in our study had a quality advisement program that helped students think carefully about their academic options” (Boyer, 1987, p. 51). 

National reports calling for improvement in the quality of undergraduate education have repeatedly emphasized the need for instructional development of faculty, because graduate school typically does no prepare them for college teaching (National Institute of Education, 1984; Association of American Colleges, 1985; Wingspread Group, 1993). The very same case could be made for college advising, because faculty are the most prevalent advisors at all types of colleges and universities (Lareau, 1996), yet the importance of professional development for academic advisors has been given short shrift by national reports calling for higher educational reform. In fact, it is probably safe to say that advising is the professional role for which faculty are least prepared to perform. Undoubtedly, faculty receive even less preparation for academic advising during their graduate school experience than they do for undergraduate teaching. (For instance, there are no “advising assistantships” in graduate school, as there are teaching assistantships.) Lack of advisor preparation before entering the professoriate is subsequently compounded by the lack of substantive professional development programs for faculty advisors after they enter the professoriate. Recent national survey results obtained from a sample of approximately 1000 postsecondary institutions indicate that only 55% of American colleges and universities provide any type of preparation or training for advisors of first-year students (Policy Center on the First Year of College, 2003). The dire need for better advisor training to realize the goal of developmental academic advising is well articulated by Ender (1994):  

     Faculty are, for the most part, powerless to implement developmental advising without
     adequate training. To be an effective developmental advisor requires sills,
     competencies, and knowledge beyond any given academic discipline. Improving
     communication, building relationships, setting goals, and enhancing knowledge of
     campus and community resources are but a few examples of training areas to which 
     faculty and other advisor need exposure (p. 106). 

Redressing the underpreparedness of faculty advisors requires systematic design and delivery of intensive and extensive professional development programs, which should be more substantive than the common practice of reducing advisor development to an advising “training” program that begins and ends with a one-shot, immersion orientation session for new advisors. Orientation needs to be augmented by professional development seminars and workshops delivered in person, and supplemented by advisor support delivered in print—in the form of a carefully constructed and regularly updated “advising handbook.” A comprehensive advisor handbook should include: (a) current curricular information (e.g., up-to-date information on course requirements, sequences, and prerequisites; (b) current information relating to academic policies and procedures (e.g., procedures for adding/dropping classes and petitioning for an incomplete or changed grade); (c) student self-help and self-management strategies (e.g., strategies for learning and time management ); (d) names, phone numbers, and office hours of key campus- and community-support services (e.g., learning assistance center, career development center, personal counseling center, local service-learning opportunities);and (e) strategies relating to the process of developmental advising (e.g., student-referral strategies, and concrete advisor behaviors or practices that effectively implement developmental advising).

Research reviewed by Wyckoff (1999) indicates that advisor preparation and training has a demonstrable impact on student retention, as evidenced by lower attrition rates for students whose advisors receive training in advising techniques—relative to students whose advisors are untrained.