Ideas: Institutions of Excellence in the First College

From The Policy Center on the First Year of College, which was engaged during 2002 in a national study to identify and describe through in-depth case studies a variety of "Institutions of Excellence in the First College Year. Here are examples for the study.

IDEAS: FRESHMEN YEAR

ADVISING and ORIENTATION:

  1. CCD INTEGRATED ADVISING All Community College of Denver (CCD) students are assigned an adviser on admission.  The adviser can be a member of the Educational Planning and Advising Center, a faculty or general faculty member, a special support services staff member or an academic center educational case manager.  The college has a 70 percent persistence rate from fall to spring semester for first-time, full-time, degree-seeking freshmen. 
  2. FIRST GENERATION STUDENT SUCCESS PROGRAM The Title V HSI Access and Success Strengthening Institutions project is a five-year grant to strengthen the retention and success rates of degree-seeking, low-income, first-generation and minority students within CCD’s academic centers.  Educational Case Management (ECM) teams in the centers provide academic retention support.  Each ECM team -- comprised of an educational case manager, program chairs, faculty advisers and student ambassadors -- provides students with holistic advising.  The teams help students refine educational and career plans, obtain internships and make college-transfer connections as they complete their academic programs.
  3. PROJECT  E.L.I.T.E.: The FGSS and Title V educational case mangers’ (above) designed an activity to provide a seamless transition for first-year, first-generation students to the college academic centers and into degreed programs.  The six ECMs form a cross-functional team that encourages students to focus on a major; links students to the appropriate academic center; introduces students to the appropriate educational case manager; transitions students to centers and academic programs through the transfer of student files and other pertinent information; and, finally, evaluates student retention and success after transfer to a center.
  4. "Advance To Go," is anew three-day early orientation program providing entering students an upbeat introduction to the campus, faculty, support specialists, counselors, advisors, and other incoming students. Sessions focus on support services, counseling, transfer information, library and computer resources, time and stress management. They also include motivational presentations from teachers, successful alumni, and representatives of student activities and student government. Incentives to attend include the chance to win a tuition- free credit course.
  5. Create the expectation and resources for students to develop and implement career and educational plans (Valencia CC).
  6. *Valencia CC focuses on all first-year students (especially degree-seeking students) during the first fifteen credit hours, the period in which Valencia students experience the highest attrition. Services are organized under a conceptual and programmatic framework called “LifeMap.” LifeMap is the “brand name” for Valencia’s developmental advising system, which is a framework for enhancing student motivation and achievement through application of learning theory and student development research. The LifeMap Student Handbook is the “text” for LifeMap, describing LifeMap and providing self-assessments and information to guide students through Life Goals, Career Goals, Educational Plans, Building a Schedule, and Academic Success Skills. Students use custom-developed web-based LifeMap tools for these tasks.
  7. All new undergraduate students participate in New Student Orientation sessions designed for their specific student population: traditional-aged students, adult learners, evening students, transfer students, and high school students.U of Akron
  8. Each University of Akron College student is assigned to a professional adviser, who assists them in their transition to college.  Advisers help students through various developmental stages, share information about University events, refer them to campus services, assist with career decision-making, and help them with course selection. In addition to personal advising appointments with students, University College advisers communicate with their advisees by email several times during the semester. These communiqués are focused around themes that occur with students at certain times during the semester: loneliness, academic support referrals, and registration.
  9. During the 8th week of the term, the University of Akron College Dean’s Office sends a letter to first-year students earning a C- or less in any of their classes.  Students are invited to attend a Save Our Semester (S.O.S.) workshop in which the ramifications of deficient grades are delineated.
  10. First-year advising—all entering students receive individual appointments at Orientation and a weekly meeting with the advisor through the first semester in the learning communities. (Univ of Indiana-Purdue)
  11. Learning Assistants in the Classroom – approximately 50% of first-year students benefit from learning assistants in the classrooms.  Three year evaluation in progress.  Trained, experienced tutors who have taken a one-credit course in Adult Personal and Cognitive Development in partnership with faculty members in high-risk, gateway classes assist students as they develop metacognitive strategies. (Mulenberg College)

 

SUCCESS PROGRAMS:

  1. The First Generation Student Success (FGSS) program (CCD) provides a model environment for first-generation students that attends to their academic, social, technological, career and life goals.  The program enrolls students in first-year experience classes, learning community initiatives, tutoring and peer mentor programs, service-learning opportunities and community service activities.
  2. Service Learning: Service learning is essential for developing students’ sense of community and citizenship and at Mesa CC is fully integrated into the instructional program in the first year.
  3. *A major project Middlesex CC is the "Reading and Study Skills Enhancement Project," integrating the teaching and learning of developmental studies with required course content. It specifically addresses the needs of incoming students whose academic placement testing requires them to take a developmental reading course, limiting the number of courses in their major they can take in their first semester. To provide students a learning experience that both meets their developmental studies requirement and incorporates elements related to their chosen fields of study, a series of introductory, career-centered courses has resulted from the project.
  4. All first-year students (Valencia CC) are strongly encouraged to enroll in the Student Success Program, a three-hour, elective college-level credit course focused on career and educational planning, understanding self and learning styles, and academic success skills. Student Success faculty employ active and collaborative learning strategies to engage students in the learning process.

 

SUMMER BRIDGE PROJECTS:

  1. SUMMER BRIDGE PROGRAM -- Student Support Services (CCD) coordinates the Summer Bridge program.  Up to 40 students participate each summer for nine weeks through computer applications and first-year experience classes.
  2. Quick Start and other Intensives. LaGuardia CC offers an array of  “pre-freshman” intensive courses in its Quick Start summer program designed to accelerate students through the basic skills course sequences.
  3. "Summer Sprint" is an eight-week program (Middlesex CC) that provides intensive preparation in reading, writing and mathematics, designed to make students eligible to go directly into college-level courses in their chosen major. In addition to the small classes with additional lab component, Sprint "extras" include study skills instruction, one-on-one and group tutoring, computerized tutorials, academic advising and registration assistance.
  4. University of Akron College has responsibility for the Post Secondary Enrollment Option Program, in which high school students enroll for college credit.  The Assistant Dean sends numerous communiqués to the 265+ students in the program and to their high school counselors throughout the year.

 

FACULTY PROFESSIONAL DEVELOPMENT:

    1. Dyersburg State: Administration funded faculty to attend The Center for Cooperative Learning at the University of Minnesota and become certified cooperative learning trainers. A campus wide impact is happening now as these faculty members train other faculty to become certified in cooperative learning.
    2. Faculty development activities (Mesa CC) emphasize collaborative learning techniques that engage students with students and students with faculty.  Such collaboration and interaction leads to deeper and more integrated learning. 

 

ACDAEMIC SUPPORT:

1. Mentoring.  This past year the LaGuardia CC instituted a program to create a cadre of mentors for first-year students consisting of advanced students, faculty/staff, and alumni. Mentors are asked to assist students in finding their way through the system and are trained on how to connect students with support services on campus. 

2.      Technology: First-year programs (LaGuardia CC) are now being enhanced through the use of educational technology. The College is instituting electronic portfolios for all students; the portfolio is being introduced in FIGs and other freshman learning communities. In addition, a program in “online tutoring” for first-year students is being piloted this semester.

3.      Early Identification of Students with Learning Disabilities or Special Needs: New students indicate items on the New Student Survey in which they wish to be contacted by the Office of Special Student Services for assistance with a disability or impairment. (University of Oklahoma)

4.      Teaching Teams Program: The preceptor program exemplifies students taking responsibility for their own learning. Students work on teams with the faculty, hold office hours to assist their fellow students with projects and conduct classroom activities some of which they design themselves to liven up the classes. Undergraduate preceptors allow faculty to keep their finger on the pulse of real students in their classes. Often this leads to significant innovation and change in their teaching.

5.      Multicultural Programs and Services Unit: For two decades UArizona has provided support for minority access via a formal administrative unit. Programs and cultural centers for each of our major minority ethnic groups (Black, Asian, Hispanic, and Native American) are centralized under this unit which provides support for the transition to college for minority and first-generation students. Each culture center provides a neighborhood for one particular ethnic group.

6.      Peer Tutoring: Peer tutors are utilized extensively in tutoring programs.

7.      The Freshman Year Center: The focus for all new students for academic advising, tutoring, and major exploration.

8.      Tutoring and Learning Center (TLC):  In addition to offering individualized and small group tutoring and study skills opportunities, the TLC employs many students in peer tutor roles.  Supplemental Instruction (SI) has expanded to include many more opportunities for additional instruction in high-risk courses. (Univ of Texas)

 

COMMON FRESHMEN ACTIVITIES:

1.      Common Reading.  Another new effort this past year to create a shared intellectual experience for first-year students was the establishment of a freshman theme (“Personal Narrative and Memoir”) and common reading (“Having Our Say: The Delany Sisters’ First Hundred Years”). Faculty-led discussions of the text were built into Opening Sessions for new students.

2.      Courses in Common: Student participants sign up for a common schedule of general education courses and attend class together, thus creating a small learning community. (University of Arizona)

3.      The Freshman Convocation The evening before classes freshmen attend a ceremony in which the President of the Uof Arizona inducts them into campus citizen ship.

4.      First Year Inquiry (FYI)  - a program designed to increase students' critical thinking skills, featuring faculty-led general education courses and seminars that employ inquiry-guided learning in small classes for first year students. (North Carolina State Univ)

5.      A full-time Director for the First year Experience Program initiative whose sole charge was to maintain the campus' intensity of purpose and to encourage and support coordinated approaches to problem solving among faculty and student services staff. (Univ of Minnesota)

6.      The merger of the Office of New Student Programs with the Office of the First Year Experience in order to provide a seamless transition for incoming first year students.(Univ of Minnesota)

7.      One of the major recommendations from the original First year Experience Project Team was to ensure that all First year Experience program efforts are inclusive of diversity issues. (Univ of Minnesota)

8.      The new FLC program has created synergy and has produced some exciting interdisciplinary collaboration among faculty of different disciplines, departments and colleges. (Georgia State University)

9.      Interdisciplinary Perspectives Courses. (Georgia State University)

10.  The Book Connection: NKU's summer reading program creates a shared reading experience for new students. This co-curricular program (entering its 3rd year) draws support from Student Affairs, Academic Affairs, and the University Development Office (which secured a corporate donor who buys the books and provides the writer's honorarium). A May faculty forum brings together 60 freshmen instructors from across disciplines to generate ways to use the book in their classes. Freshman attendance at the writer's lecture in 2001 was 1200-the largest audience ever for a freshman event.

11.  Large and Diverse Learning Community Program: The LC Program typically links popular general studies courses that most students take in their first year as well as UNV 101. A number of Learning Communities develop particular themes ("Exploring the Arts," "The Underground Railroad") and some focus on the needs of particular sub-populations of freshmen (African-American, Latino, and Evening/Adult, & Honors). "RunningStart," a Learning Community for students who need two or more developmental courses, builds in academic assistance to improve the rate of success for freshmen in developmental courses. (NKU)

12.  The Honors program consists of a Joint Enrollment Honors program and the Honors program for entering students. Seniors with exceptional grades and potential have the opportunity to be a part of our Joint Enrollment Honors program.  The Honors program has won honors in the state for its continued excellence in programming and in its across-campus collaborations.  Students and faculty rate these programs as some of the strongest on this campus. (Kennesaw State Univ)

13.  The ESOL Conversation Partners program connects first year international students with students and faculty from this country in a semester long mentoring/partnership.  This program helps international students transition into KSU and also helps current students, faculty, and staff form linkages and friendships with students from other countries.  Building and facilitating these partner conversations is rewarding for everyone as well as improving both retention and success of international students. (Kennesaw State Univ)

14.  Academic Investment in Math and Sciences (AIMS) is designed to increase the number of well-prepared women and students of color who graduate from the University with majors in mathematics, computer and natural sciences.  AIMS students begin their experience the summer before matriculation and throughout the entire four years of college work to strengthen their academic skills and to develop their professional and leadership traits required for advancement in mathematics and the sciences. (Bowling Green State Univ)

15.  Library and Learning Resources has a full-time First Year Experience Librarian dedicated exclusively to meeting the needs of first-year students.  In addition to individual and group instruction available in BGSU library facilities, the First Year Experience Librarian develops library curriculum for a variety for first-year student courses. (Bowling Green State Univ)

16.  Career & Life Planning course is a two-credit hour course where students assess personality, interests, values, aptitudes, and abilities as they begin to explore the world of work and how to prepare for it.  Students who complete this course are more informed about their academic and occupational choices and are more focused with their career goals. (Bowling Green State Univ)

17.  Freshmen Connections: No other program at Ball State has so clearly demonstrated collaborative undergraduate teaching, faculty development efforts, and a measurable link between effective teaching and student performance than Freshman Connections

18.  Freshmen Writing Program: Recognizing that the incoming student population was often under prepared for the rigors of college reading and writing, full and part-time faculty collaborated in dramatically restructuring the freshman writing program.  Composition studies were separated from literary studies in an early example of what became a national trend during the 1990s. The new curriculum moves students through a carefully sequenced series of writing tasks, which require them to make intellectual connections.  Students move from writing personal narrative, to conceptualizing those experiences in terms of historical and cultural determinants.  Thematic readings lead to analysis of cultural and linguistic developments as they emerge over time. (Univ of Hartford)

19.  An innovative peer advisor program provides general academic advising to first-year students as well as individual outreach to this population.  Within the first few weeks of school, peer advisors call every first-year student to inquire about any adjustment or academic concerns.  Peer advisors follow-up personally and also make appropriate referrals. (Univ of Denver)

20.  First-year students have the opportunity to become involved in the DU Honors program in three ways, the Honors Living and Learning Community, the Coordinated Humanities Program, and out of classroom programming.  All three of these areas are designed to cultivate an intellectual community both within and outside of the classroom. (Univ Denver)

21.  Our First-Year English program is comprised of three required courses, which include in-class and out of classroom forums for growth and development in the areas of critical reading and writing, persuasive argument and research, and literature.  First-Year English often supports campus activities by creating writing assignments related to guest speakers or other campus events.  Community service options are available in select sections of First-Year English, which allow students to base their research project on their volunteer work. (Univ of Denver)

22.  First-year Interest Groups (FIGs), which links two or three first-year level courses from the General Education curriculum in order to provide undergraduates with a sense of community among themselves and with faculty, to emphasize connections between disciplines and to build more productive relationships.  Dedicated faculty work together to meet the needs of first-year students by encouraging study groups, providing opportunities for out-of-class interaction and offering a more cohesive academic experience. Univ of Central Ark.

23.  Freshman Critical Writing/Reading is a required, three-credit seminar on  academic topics taught by faculty from across disciplines. Taken in fall or spring, the course emphasizes textual  analysis and intensive writing instruction (six papers). Topics include: "Gods, Myths, and Values" and  "DNA: An Owner's Manual."  The seminar grounds  freshmen in rigorous liberal arts curriculum while providing small-group instruction (20-24 students) in college-level writing and reading. (Texas A&M)

24.  The Minority Support Program is designed to recruit and then provide academic and personal support for minority students.  The program is based on an assertive and supportive advising approach at both the individual and group levels.  This highly successful program (1999 retention rate of 85% as compared to the majority population rate of 71.2%) has been recognized nationally and is being replicated at other institutions. (Southeast Missouri State Univ)

25.  The General Education Program, houses our First-Year Initiatives. It is supervised by a dean (a member of the teaching faculty who serves a half-time, two-year term), a full-time associate dean, a coordinator of advising, a director of service learning and a secretary. All of these positions were new with the redesign of our general education program in 1994. The full-time coordinator of advising position was created expressly to serve first-year students.

26.   

 

PHYSICAL ENVIRONMENT:

1. New and renovated buildings (Mesa CC) are designed with the explicit purpose of providing the types of learning space conducive to these activities.  For example, “soft spaces” are provided for students and faculty to meet, talk, and study together, providing a natural environment for collaboration. 

 

LEARNING COLLEGE:

1.      Student Outcomes Assessment: General education forms the learning core for the vast majority of students, particularly during their first year, and thus is the basis for one of the cornerstones of the first year experience – student outcomes assessment.  The Mesa CC community believes that a coherent general education program is more than a collection of required courses; it develops an educated and responsible citizenry.

2.      Learning Communities—a First Year Seminar linked to a discipline-based course, with all sections framed by a common template of learning outcomes and pedagogical strategies and taught by an instructional team that is composed of a faculty member, an advisor, a student mentor, and a librarian—and often using Service Learning and other engaging pedagogies (Univ of Indiana – Purdue)

 

SECONDARY TRANSITION:
1. The Rising Star (RS) program (Richland Community College) is designed specifically to assist high school seniors whose family income falls into a "gap" where they are not readily eligible for federal aid and yet are unable to afford expenses beyond the basic living essentials.  The program provides eligible students a full two-year college education worth $2,200 which includes tuition and books.  In addition to the financial need, the program targets students who graduate from high school in the top 40% of the class (approximately a "B" average or better). 

 

STUDENT/FACULTY CONTACT:

  1. The first two days of the fall term (U of Akron), faculty, administrators, and staff sign up for duty as members of the Welcome Team.   Wearing special t-shirts and armed with maps, free posters, pencils, and other UA mementos, Welcome Team members help students find their way around our 185 acre campus and direct them to their classroom buildings.
  2. Essential to Ball State University's focus on excellence in undergraduate teaching is the range of development opportunities available to all faculty, contract through tenured. (Ball State)

 

ORGANIZATION:

  1. In an attempt to involve colleges and academic departments in the development of collaborative programming and evaluation for first year students a First Year Programs Advisory Committee has been established.  This group is comprised of small teams of faculty and administrators from each of the freshman admitting colleges and chaired by the Associate Vice Provost for First Year Programs.
  2. Freshman Specialists: Three years ago, the university committed $200,000 to fund five renewable advisor/lecturer positions in First- Year Programs. The Freshman Specialists report to First- Year Programs as well as to an academic department (where they advise freshmen majors) and teach first-year/general education courses in the Learning Communities. These unique positions have strengthened freshmen advising and teaching in academic departments which serve large numbers of freshmen. They have challenged the University to create more full-time positions for freshman instructors, and have been a model for creating Freshman Advisor/Lecturers in other departments. Northern Ky Univ)

 

SOME FOUNDATIONAL IDEAS:

1.      Key components include: clearly defined learning outcomes; clearly defined assessment procedures; a unifying theme with linked courses, clustered courses, and/or an integrative seminar; creation of an intellectually stimulating environment; collaboration and interactive learning strategies; integration of curriculum, academic services, and student support services; extension of learning beyond the classroom; links to academic programs; and peer mentors. (Iowa State University)

2.      An exceptional strength of the learning communities program has been the continual dedication to development of intentional partnerships between Academic and Student Affairs to holistically improve student learning.  The design of learning communities draws strongly from student affairs research and literature and combines this knowledge with disciplinary and interdisciplinary teaching and learning strategies. (Iowa State Univ)

3.      Assessment of individual learning communities and of the overall initiative has been a priority and major factor in the institutionalization of learning communities from a three-year pilot program to a permanent base budget item of the University.  A team of assessment experts on campus have led the efforts in two major ways: 1) by and administering a survey to first-year students, and 2) by conducting retention studies.  In both cases, learning community participants have been compared to non-learning community participants. (Iowa State Univ.)