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CODE OF CONDUCT
Accountability and Integrity:
At Online Casino, we believe that we are only as good as our customers
know us to be. Therefore, the highest level of integrity is the only standard
by which we can operate.
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• Fairness
We employ algorithms and practices to ensure total fairness to every
player. Our Random Number Generation (RNG) system operates at the
highest level of encryption and randomness, to ensure fairness without
exception.
• Transaction Processing
Online Casino adheres to all laws in its jurisdiction pertaining to
transactions, and additionally we abide by accepted transaction standards
of internationally recognized banking institutions.
• Payouts
Online Casino is committed to prompt payment of customer withdrawals. |
Total Customer Care:
Our commitment is to our customers. Online Casino abides by these principles
of customer care:
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• Privacy and Data Protection
Our data encryption systems operate at the highest levels possible,
ensuring total data integrity. We maintain a full time staff specifically
for fraud detection and elimination. Customer information is never
sold, rented, or shared in any way with any third party.
• Truth in Advertising
We are truthful and forthcoming in all advertising and promotions.
All published information about the operations of Online Casino are
truthful and complete as they pertain to customer policies and relations.
Our game instructions and rules, casino rules and registration procedures
are made available online to the public.
• Commitment to Customer Service
The highest priority at Online Casino is customer satisfaction. Thus,
our Customer Care Representatives are available 24 hours a day, 7
days a week year round, to offer technical support, aid in dispute
resolution, and answer questions. |
Community Responsibility:
Being a responsible company means being an active part of a larger community:
its people, its institutions, and its values. To this end, Online Casino
is dedicated to:
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• Limiting Access by Minors
We require that new customers declare that they are of lawful age
in their respective jurisdiction, and we pursue reasonable measures
to verify this information.
• Controlling Compulsive Gambling
Compulsive gambling benefits no one, not even a casino ultimately.
We are committed to detecting and reducing compulsive gambling. We
provide a link to Gamblers Anonymous on our home page, and we are
constantly working to institute player tracking and controls to limit
gambling patterns that get out of control.
• Raising Standards Worldwide
We work to raise the bar of integrity worldwide, because we believe
that operating at the highest standards benefits all. |
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