| Experience |
forest products international exchange, inc. (fpix): Senior Technical Writer.
April 1999 to present.
- Designed and wrote a user’s guide and quick reference for fpix’s software product.
- Worked with other writers to create online help for fpix’s software product.
- Gathered and wrote functional and GUI requirements for fpix’s software product.
- Wrote in-house procedures and policies.
Metamor Documentation Services, Inc.: Technical Writer and Project Manager.
March 1998 to April 1999.
- Managed a large documentation project for ARCO:
- Assessed client needs.
- Defined project parameters.
- Coordinated project team members.
- Scheduled and assigned project work.
- Interviewed clients and SMEs.
- Wrote and edited manuals, maintenance procedures, training materials, and proposals.
- Worked with other Metamor employees to define project-specific style guidelines and document designs.
Nichimen Graphics: Technical Writer.
February 1997 to February 1998.
- Wrote new documentation for Nichimen’s software suite—reference guides, release notes, installation guides, descriptions of software plug-ins.
- Worked with artists and programmers to build short tutorials for the software.
- Maintained existing documentation by keeping abreast of changes to the software (i.e., plug-ins, patches, new features) and writing updates to the manuals.
- Worked with a team of writers to plan online help for Nichimen’s software suite.
Miami University: Technical Writing Instructor.
August 1995 to December 1996.
- Managed one section of “Introduction to Technical Writing” per semester:
- Set classroom policies.
- Set a grading scale and grading criteria.
- Chose a textbook and wrote a course syllabus.
- Devised, assigned, and graded writing projects intended to teach writing principles and the structures of common on-the-job documents. I also put together a course packet of articles and book excerpts that supported the projects.
- Created interactive, fun in-class exercises to drill students on writing techniques.
The Oxford Associates: Junior Technical Writer.
Summer 1996.
- Updated and edited two large software manuals (included interviewing clients to gather information).
- Edited training kits—instructor guides, student workbooks, and PowerPoint slides. I edited these kits for consistency, style, mechanics, and formatting.
- Helped senior writers by copyediting, indexing, formatting, inputting text, etc.
Oklahoma State University: Technical Writing Instructor.
August 1994 to May 1995.
- Managed two sections of “Intermediate Technical Writing” per semester:
- Set classroom policies.
- Wrote a course syllabus.
- Created in-class exercises; lectured and led discussions about technical writing issues.
- Assigned and graded writing projects.
- Taught students to use Microsoft Word and PowerPoint.
Center for Local Government Technology: Editor.
Summer 1994.
Updated and revised the Oklahoma County Commissioners’ Handbook. This task included the following:
- Researching the Oklahoma Statutes to see what had been amended or added since the previous release of the document.
- Reorganizing the manual. Originally it was organized chronologically, according to when something was added to the Statutes; I reorganized the book to focus on Commissioners’ tasks.
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| Education |
Master of Technical and Scientific Communication
Spring 1999 (Coursework completed December 1996)
Miami University, Oxford, Ohio
Bachelor of Arts
Major: English
May 1994
Oklahoma State University, Stillwater, Oklahoma
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| Computer Knowledge |
Software: Microsoft Office, Adobe FrameMaker, WordPerfect, Adobe PageMaker, Adobe Photoshop, HTML authoring tools, and others.
Platforms: Windows 95/NT, Macintosh, UNIX.
Languages: HTML, C++, Visual Basic.
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