Hock Tiam Tay (Benjamin)
2828 Hayes Road Apt. 925
Houston, Texas 77082
Tel: 281-531-6178
Email: Uncle-Ben@usa.net
Web Page: http://www.geocities.com/TimesSquare/8823
C A R E E R O B J E C T I V E:
A position in IT Support, Project Planning, or Systems Analysis and Implementation.
W O R K I N G E X P E R I E N C E S:
SYSTEMS PROGRAMMER ANALYST/REPORT WRITER June. 1998-Present
Division of Info Services, Science Applications Int’l Corporation (SAIC), Houston, Texas
-Subcontracted to BP Amoco Oil Company in integrating and implementing World Class
Improvement Project by using MS-Access, the MAXIMO product, and Oracle database
for various sites (BP Oil Refineries, BP Chemicals).
-Analyzed customer business requirements and proposed business plans, processes, models
and IT solutions for Utility Customers’ Work Practices and Asset Maintenance
Management Solutions (WAMS): MAXIMO.
-Provided design, transition planning, notification, deployment, and comprehensive
implementation. Identified reporting sources, creating report design specifications and
recommendation of reporting programs.
-Responsible for developing custom reports comprising requirements analysis, report
design/specification, report development and testing reporting programs by using Crystal
Reports Prof., SQR Workbench and Visual SQRIBE. Assessed, managed and
reported project progress by using MS-Projects.
-Developed software program to generate reports based on the design specification to meet
business needs. Developed through testing strategies and scripts to ensure accuracy and
completeness of reports. Responsible for delivering quality work products within
aggressive deadlines.
-Coordinated and/or provided training to users, I.S. staff, and other dept. personnel in the
use of computer systems, reports and equipment.
PROGRAMMER ANALYST Jan. 1998-June 1998
Division of Information Technology, Toledo Refinery, British Petroleum Oil Company
-Analyzed and proposed business plans, work practices, and IT solutions to meet business needs.
-Designed, developed and enhanced systems and implemented IT projects by using Visual
Basic and Oracle. Provided support to business in implementation of systems.
-Participated in BP’s Corporate systems projects as well as specialize in systems interface
and data conversion. Provided training and generated system reports to end-users.
GRADUATE RESEARCH ASSISTANT Sept. 1997-May 1998
Department of Information Systems, College of Business Administration, U. of Toledo,
-Assisted Dr. Mesbah U. Ahmed, Professor of Information Systems, the University of
Toledo, in conducting research in Oracle 7.3, MS-Access, and Visual Basic for IT
development and implementation. Documented overall information systems and
programming procedures.
GRADUATE RESEARCH ASSISTANT Sept. 1997-May 1998
Department of Marketing, College of Business Administration, University of Toledo,
ACCOUNTING SYSTEM ANALYST INTERN May 1997-May 1998
J & G Industries, Inc., Toledo, Ohio
DATABASE INTERN Jan. 1997-June 1997
Center for International Studies and Programs, University of Toledo,
C O M P U T E R S K I L L S:
Databases : MS-Access, Oracle 7.x and 8.0
ERP : MAXIMO Enterprise
GUI : Developer 2000, Visual Basic
Languages : C, COBOL, PL/SQL
Platforms : CMS, UNIX, Windows NT, Windows 3.1/95/98, VAX/VMS
Self-Study : Crystal Reports Prof., HTML, Microsoft Office Professional, MS-FrontPage,
MS-Outlook, MS-Schedule, Novell Networking, QuickBooks Pro, SQR
Workbench, Visual SQRIBE, the Internet, Multimedia software, Anti-Virus
software and Chinese related software.
P E R S O N A L C H A R A C T E R I S T I C S:
• Able to work independently and work well with people at all levels.
• Am a self-starting, task-oriented individual motivated to be productive.
• Able to pay attention to details, coordination, and time management.
• Likes to learn the customs and culture of others.
• Has a strong ability to handle and speak many languages: Chinese, Cantonese, English and Malay.
E D U C A T I O N:
UNIVERSITY OF TOLEDO, Toledo, Ohio May 1998
M.B.A., Information Systems and Operations Management, Graduate School of Business
UNIVERSITY OF MASSACHUSETTS, Boston, Massachusetts Summer 1997
Summer Graduate School in Business Administration
UNIVERSITY OF TOLEDO, Toledo, Ohio June 1997
B.B.A., Information Systems, College of Business Administration
T R A I N I N G:
• Altris EB (EDMS) User Training, May 1999
• SAIC Software Project Configuration, June 1999
• One Space (CoCreate/HP) Technical and Configuration Training, September 1999
A C A D E M I C H O N O R S:
Academic Dean List for Fall 1994, Spring 1995 and Summer 1996
Awarded a Graduate Assistantship and a Scholarship for Graduate Study
Elected as a Member of Beta Gamma Sigma (The Honor Society of National School of Business)
R E F E R E N C E S:
Furnished Upon Request
(
geocities.com/timessquare)