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Law & Order FAQ Technical Solutions: If
you can't get the game to start or if you get a black screen after the
introductory video in which you see Detective Lennie Briscoe walking
throught the crime scene... Gameplay Solutions: If
nothing new is happening in the game for a long time... If you can't get the game to start or if you get a black screen after the introductory video in which you see Detective Lennie Briscoe walking throught the crime scene... There is a problem with your video card working with the game. First you must determine what kind of video card you have: Click Start, then Run, and type in "DXDIAG" (including the quotes), then click the OK button. Once the DirectX Diagnostic Tool appears, click on the Display tab. In the device box, the Name and Chip Type of your video card will be listed.
If you have determined that you have the Intel 810 or 815
card, we have a patch that should fix your problem. Please do not download
this patch UNLESS you have determined that you have this specific video
chip set. If you are in doubt, please call our technical support line and
they will assist you. Patch #1, the 810/815 Patch, can be downloaded at:
http://www.legacyinteractive.com/support/patches.php If you don't have the 810/815 video card, most likely, the
problems you are experiencing are related to the video card not being
DirectX 8.1 compatible. We have created a patch that enables the game to
be played on video cards that support DirectX 7 or higher. Patch #3, the
DirectX7 Patch, can be downloaded at: http://www.legacyinteractive.com/support/patches.php If you get a black screen as soon as you select "Play"... Please reinstall the version of Quick Time that is on the
CD. If you have intermittent crashes while playing the game… Download the latest Java VM: http://java.sun.com/getjava/download.html If you are experiencing slow, freezing moments or spinning in the 3D search scenes with the mouse control… We created a patch that will fix the problem. Please
download Patch #2, the Efficiency Skill & Mouse Sensitivity Patch, at:
http://www.legacyinteractive.com/support/patches.php If your entire game is very slow or freezes after playing for a while…
If other programs are interrupting your game… It is strongly recommended to turn off all background
applications when running graphically intensive programs. Background
applications include such things as System Agent, Norton Utilities for
Win95, internet chat utilities, virus checkers and screen savers. Crash
guard programs such as First Aid for Windows can also cause
problems. If you are still having problems getting the game to work correctly… You should update your video card and audio card drivers often. Check with the manufacturer of your system or card to obtain the latest drivers. The majority of them have websites where the latest drivers can be downloaded for no charge, along with instructions on how to properly update their particular hardware. Driver sites for popular video cards include:
If your card manufacturer isn't listed here, you can
probably find your card manufacturer's web site by reading the
documentation that came with your computer, or contacting your
vendor. Out of the box:
After installing the DirectX7 Patch:
The DirectX7 patch can be downloaded at: http://www.legacyinteractive.com/support/patches.php If nothing new is happening in the game for a long time... You should probably start over or load a previously saved game. Be sure to save your game before every interview. Most interviews reveal key information, if you get all the way through them and don't ask too many irrelevant questions. You can tell if you did not get all the key information if you hear a negative comment when viewing the witness summary. If nothing new is happening for a long time, you also may need to use your Case File to order a lab test, research report, surveillance report or a psychiatric evaluation to find out new information. If you keep running out of time as a detective... We have created a patch that will give that will change the Efficiency Skill and give you much more time. You can download Patch #2, the Efficiency Skill & Mouse Sensitivity Patch, at: http://www.legacyinteractive.com/support/patches.php After you install the patch, when you start the game and are selecting your skills, be sure to select "Efficiency". If you received a message that a report was ready to be reviewed, but when you went to talk with the person about it, it still said "Pending"... This means you still need to complete one or more steps in order to get the person to talk about the evidence. This will happen with the gold key research report and the Barney Ruggerio surveillance report. If you've found out about another character, but they didn't appear on the map... It's likely that their name is on the map, but you have not seen it. Be sure to scroll the map down so you can access the lower part of it. The Law and Order Tips and Hints are located at: http://www.legacyinteractive.com/support/hints_lno.php |
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| © 2002 Legacy
Interactive Inc. All Rights Reserved. |