....you could be stuck and unable to pursue any legal remedies whatsoever!
The date change associated with the advent of the 21st century (i.e. Year 2000)
is a worldwide issue that will impact all Shimadzu customers in a very special way.
Shimadzu claims (please note emphasis on the word claims) to be taking
"proactive" steps to cure all your instrument woes. But there is something
hidden in the fine print that Shimadzu omitted altogether and avoided mention of
on their homepage. And they probably won't volunteer it unless someone holds their
feet to the fire.... it's all part of that lying, denying and concealing corporate
theme that you'll find only at Shimadzu!
The Maryland House of Delegates
and the Maryland State Senate adopted legislation in early April 1999 shielding Maryland
companies (including Shimadzu Scientific Instruments, Inc.) and local governments
from civil litigation in the event of computer and equipment-related glitches when
Year 2000 arrives. The bill entitled "Commercial Law - Year 2000 Commerce Protection
Act" offers broad and sweeping protection to Maryland businesses like Shimadzu
Scientific if they take modest steps to become Year 2000 compliant. The synopsis
of House Bill 8 (crossfiled with Senate Bill 554) reads:
"Creating
the Year 2000 Commerce Protection Act to establish remedies for damages caused by
the failure of information technology, products, or services because of specified
date data problems; providing for specific damages under specified circumstances;
providing that it shall be an affirmative defense in a Y2K-related action that the
defendant [eg. Shimadzu Scientific Instruments, Inc.] determined and implemented
in good faith action necessary to become Year 2000-ready in a specified manner;
defining specific terms; etc."
n.b. So if you buy a Y2K compliant
product (software or hardware) from Shimadzu which results in any computer or equipment
foul-ups down the road, Shimadzu will be protected legally from any instituted court
action. Do you really think that any Shimadzu sales rep will disclose this little
tidbit to you while asking for the purchase order?
n.b. And it doesn't matter
where you live. If you reside in California, Kansas or Connecticut, you could be
left holding the bag because Maryland law will shield Shimadzu Scientific Instruments,
Inc from your proposed lawsuit for Y2K glitches!
n.b. We have disclosed previously
that it's not unusual for Shimadzu to fix program bugs in early versions of software/firmware
only for other problems to crop up in later releases of the same software/firmware
product. Go ahead and lookup "bugs" in the dictionary.... you will see
a picture of Shimadzu captioned!
n.b. If you didn't already have enough reasons
to take your business elsewhere, just add Maryland's Y2K Protection Act to your list
and seek out reputable vendors who stand behind their products
versus those (eg. Shimadzu) who hide behind pro-business legislation designed to
protect their corporate "lying" asses!
For more information about Shimadzu, call 1-800-LIARS