Email In Summary

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Here, then, are my rules of thumb for good email style:

1.   Provide your audience with adequate context:

• Use meaningful subject lines
• Quote the email to which you are responding
• Avoid pronouns

2.   Be aware of page layout issues. Try to use:

• Short paragraphs
• Lines under seventy-five characters
• Email under twenty-five lines

3.  Find replacements for gestures and intonation:

• Smileys
• Asterisks
• Capital letters
• Typed-out vocalizations
• Whitespace
• Lower-case letters
• Creative punctuation

Hopefully these suggestions will be useful to you as you start your emailing career!

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Working on the Internet || Send E-Mail