Latonya Draggs Technology Support Services (314)516-4805 Email Me!

Seeking an entry level position within a company that places high priority on customer satisfaction, initiative, and quality performance in the field of management information systems, or finance.

Online Portfolio

Software:MS Office 95-2000, Access, Outlook, PowerPoint, Publisher,Corel Word Perfect8.

Web Publishing: Netscape Composer, HotDog Express, Dreamweaver, ClarisHome Page, MS Front Page, HTML, Java.

Office:Scanner, fax, multi-line phone, copier, Xerox docucenter, IBM and Apple platforms, and internet.

University of Missouri St. Louis

Currently majoring in Finance with a minor in MIS.  Expected graduation date is May 2003.

Technology Assistant

Assisted students, professors, and faculty at the Univ. of MO-St. Louis and surrounding school districts with technology issues Light clerical work, help desk, troubleshooting, web design and maintenance, promotion of the center, managing product order and supply, and assisting clients as needed. Designed an online training web-site for new recruits.

Telemarketing  Representative

Promoted various products and services including web pages, credit cards, long distance packages, and magazines. Expanded my sales percentage within a two week period using company  implemented sales and marketing methods. Presented a customer-oriented attitude and persuaded people to invest in our wide range of services and products.

New innovations of the digital age, web design/development, and  finding effective ways to integrate technology in the classroom are some of the things that interest me.  My most current activity at this time is a joint venture by  Provident Counseling in partnership with the E. Desmond Lee Technology Learning Center that will grant St. Louis City residents with the access to technology, computers, and educational resouces through workshops, tutorials and trainng.

REFERENCES AVAILABLE UPON REQUEST