SERVICE
TERMS OF USE
Carrier
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Topp Limo.com or any sub-contracted carrier
contracted to Topp Limo.com. |
Chartering Party
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The individual responsible for directing & compensating
the Carrier. |
Vehicle
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A sedan, limousine, or van provided
by the Carrier. |
A. Availability of Vehicles: Charges named herein are
based on Vehicles being furnished of sufficient seating capacity
to accommodate the Chartering Party; but the Carrier reserves
the right, when operating conditions so require, to furnish similar
Vehicles of greater seating capacity, charges to be based upon
the Vehicle ordered.
B. Baggage: Baggage will not be checked (a.) For charter
trips, personal baggage, musical instruments, athletic equipment
and other paraphernalia necessary for the purpose of the charter
trip and limited to the capacity of the charter vehicle will be
transported in the custody of the Chartering Party. (b.) Liability
for loss or damage of baggage will be limited to fifty dollars
($50.00) for each individual in the party.
C. Objectionable Persons: The Carrier reserves the right
to refuse to transport a person or persons under the influence
of intoxicating liquor or drugs, or who is incapable of taking
care of themselves, or who shows conduct which is such, or is
likely to be such, as to make themselves objectionable to other
passengers. Drug use, underage drinking or any other illegal activity
will result in termination of the charter immediately, without
refund.
D. Objectionable Destinations: The Carrier reserves the
right to refuse to enter premises or areas that, in the sole opinion
of the Carrier, may expose the chauffeur or Vehicle to delay,
liability, injury or damage, including areas such as sports and
public event parking lots, unpaved roads, poorly lit areas, areas
which may be the site of illegal activities or areas which seem
to be of a private or restricted nature.
E. Animals: Animals will not be carried, except seeing-eye
animals accompanying their master.
F. Carriers Liability: (a.) The Carrier will endeavor
to maintain the schedule requested, but it is not guaranteed.
The Carrier at will may cancel any charter, with the total liability
of the Carrier limited to the value of the charter. (b.) The Carrier
will not be liable for delays influenced by factors beyond their
control such as traffic, weather, mechanical break-down, chauffeur
or passenger illness, etc. If factors beyond the Carriers control
have such influence that, in the opinion of the Carrier, it is
inadvisable to operate the vehicle or continue the charter, then
the Carrier shall not be held liable.
G. Payment of Charges and Fees: Payment of all charges
and fees shall be the responsibility of the Chartering Party and
shall extend personally to the individual entering the chartering
agreement on behalf of the Chartering Party. The Carrier reserves
the right to collect such charges in advance unless prior credit
arrangements have been made with the Carrier.
H. Meeting Points and Times, Cancellation & Waiting Time:
Domestic Flights will be met outside the terminal near the baggage
claim area of the listed airline. International Flights will be
met outside the terminal near the baggage claim area of customs.
Charter flights will be met at the terminal or aircraft, if allowed.
Other ground transportation charters will be met in front of the
address or hotel provided by the Chartering Party. Passengers
who cannot locate their chauffeur must contact Carrier within
15 minutes of scheduled arrival time and must not leave the pickup
point to avoid being charged for a no-show fee, which is the amount
of the trip plus reasonable waiting time. A surcharge of 10% will
apply if passenger pickup is scheduled between 11:00 PM and 5:00
AM. An additional 10% surcharge will apply if a passenger pickup
is scheduled on any federal holidays. Waiting time will be charged
in ½ hour increments at the normal hourly rate beginning 30 minutes
after the scheduled pickup. When canceling a reservation, a passenger
must cancel the departure and the arrival and get a cancellation
number. We require 8 hours advance notice of cancellation and
will issue a cancellation order number. Cancellations without
an order number and late cancellations are subject to a full charge
for the trip.
I. Service Charge: A standard 20% service charge will
be added to all airport, charter, wedding and corporate services.
The service charge is included in prom and incentive packages.
J. Minimum Charges: There is a two (2) hour minimum charge
on all sedan orders, a three (3) hour minimum charge on limousine
and van orders, a five (5) hour minimum charge on mini-coach orders,
a five (5) hour minimum on all prom orders and holidays (except
New Year's Eve, which has a eight (8) hour minimum) on all vehicles.
Mileage rates are in lieu of hourly rates; whichever is greater,
when applicable. All charges are computed from the time the vehicle
leaves the garage, until the time of return to the garage.
K. Authorization: By placing an order with Topp Limo.com,
you agree that you are aware of these terms and conditions and
will honor all charges. You also represent that you are duly authorized
to grant Topp Limo.com authority to process service charges
to your credit card and/or corporate account and will be personally
responsible for any charges contracted by you.
L. Miscellaneous: Rates are subject to change. All vehicles
are non-smoking unless noted.
M.Other Charges:
i. Overnight Charges: A charge of $ 100.00 will
be assessed for every overnight (returns after 8:00 am) stay away
from the Carrier's garage point in addition to hourly usage.
ii. Waiting Time: After the first 15 minutes, a
one-half hour charge is assessed for each half hour of waiting
time or portion thereof.
iii. Meal and Room Charge: On trips requiring an
overnight stay, the Chartering Party is responsible for providing
a hotel or motel room for the chauffeur at no charge to the chauffeur
in addition to providing a stipend of $ 50.00 per day meal and
sundry allowance.
iv. Cleaning Charge: If, in Carrier's reasonable
opinion, any passenger or passenger's so leave the vehicle as
to render it in particularly dirty condition, a cleaning charge
of $ 100.00 will be assessed to the chartering party.
v. Damage Charge: Vehicles are carefully inspected by the
Carrier prior to and after each charter trip. Any damage to upholstery,
carriage-work, electronics, accessories, windows, or other parts
and accessories of the vehicle that is caused by anyone or anything
related to the Chartering Party shall be the responsibility of
the Charter Party. Becoming ill inside the vehicle shall be considered
unintentional damage to the cars interior & will result in a $
100.00 charge to clean and "air out" the vehicle. Smoking in a
non-smoking car, shall be considered intentional damage to the
cars interior and will result in a $ 200.00 charge to clean and
"air out" the vehicle.
vi. Tolls, Fees, and Special Charges: The charges herein
(except airport transportation) do not include bridge, ferry,
tunnel or highway tolls, entrance fees or charges for special
licenses, permits or any other reasonable charges. Chartering
Party will be responsible for the cost of such charges; as well
as any other items paid on the Charter Party's behalf.
vii. Unexpected extensions: of a charter by the chartering
party may result in special usage charges and may be billed at
120% of the rate agreed to for the extended charter time period,
if applicable.
viii. A standard 20% service charge will be added to all
services except prom and incentive packages which are priced inclusive
of the service charge.
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