Experience Summary
More than 15 years experience in software development for government and commercial clients. Government experience includes project management, writing policies and procedures manuals, developing systems, and developing training. For commercial clients, experience includes writing user manuals and proposals, systems analysis and design, and testing and quality assurance.
Employment
Systems Analysis/QA Certification Tester	September 1992 - Present
ManTech Corporation	Arlington, Virginia
Responsibilities include writing user manuals, design documents, operational concept descriptions, training materials, and test plans for the Navy's Total Force Manpower Management System, Officer Personnel Information System, Navy Enlisted System, and TFMMS Micro Manpower Change Application. In addition, served on many design teams to develop enhancements to current applications or design new applications. This includes meeting with users to gather requirements, analyzing the current system and data, designing and developing a prototype for acceptance by the client, and documenting the life cycle of the project. Other responsibilities involved establishing documentation standards for technical writ6ers, researching Capability Maturity Model (CMM) requirements for future implementation, and assisting the project manager of a large programming/analysis team with deliverables tracking and reporting requirements.
Technical Writer	October 1990 - September 1992
Aerotek Engineering	Reston, Virginia
As a subcontractor for Aerotek, performed several jobs for various clients. These jobs included establishing and documenting writing standards for PRC, Inc., editing and desktop publishing technical manuals for the Marine Corps' LCAC boats for O'Neill and Associates in Dayton, Ohio. Additionally, performed technical writing and desktop publishing training for Hadron, Inc. For SEI, Inc., conducted training classes for clients in both DOS and WordPerfect.
Project Manager	October 1989 - October 1990
Institute of Modern Procedures	Alexandria, Virginia
As project manager of the RADIAC Policies and Procedures contract, responsibilities included managing the contract, supervising the administrative and technical staff, and tracking labor hours and dollars expended. Responsible for writing and updating policies and procedures manuals for the Naval Sea Systems Command's RADIAC division. Planned, coordinated, and documented management conferences which were conducted in various locations within the United States. Managed the RADIAC division's document imaging effort, eliminating vast amounts of paperwork, and acted as the LAN administrator in setting up the client's Novell network.
Training Analyst	October 1985 - October 1989
International Computers and Telecommunications, Inc.	Rockville, Maryland
As a training analyst for ICT, was co-author and training analyst for the U.S. Coast Guard's Allowance Documents Use and Maintenance training course. Performed research by traveling to field offices and interviewing technicians and storekeepers, and analyzed the data gathered to determine course content. Upon implementation of the course, acted as a course evaluator, attending sessions to ensure the course's effectiveness over time. During this time, also acted as editor for the FAA's Low Level Windshear Alert System technical manuals which was successful in obtaining additional business for the company.
Office Manager	February 1982 - June 1985
Carriage House Beach Resort	Belleair Beach, Florida
As officer manager, duties included supervising the sales office staff, preparing real estate deeds, acting as notary public, preparing daily and weekly sales reports, and calculating salespersons' commissions. In addition, prepared truth-in-lending statements, determined the credit-worthiness of potential purchasers by running credit bureau reports and working directly with the mortgage company.
Foreign Military Sales Assistant	August 1978 - October 1981
Chief of Naval Operations (OP-635)	Arlington, Virginia
Responsibilities included tracking foreign military sales contracts, writing correspondence, maintaining a tickler system, preparing government messages, and sorting message traffic.
Clearance
Secret
Software
WordPerfect MS Word Doc-to-Help Quattro Pro Lotus 1-2-3 MS Excel MS Powerpoint Ventura Publisher ABC Flowcharter

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