Objectives · Education · Employment
Customer Service Representative (AB&C Group Sept. 2001-Present) : Provide customer service as well as take phone orders from customers of several different catalog and Internet based companies. Provide low level computer assistance where needed in the company on a case by case basis.
Advanced Technical Representative (Echostar Communications Aug 2000-July 2001) : Trained in advanced systems of Dish Network's satellite based television system. Became well adapted to the High Definition signal transmissions as well as the satellite based Internet provider known as Starband. Provided prompt, complete diagnosis of problems for customers as well as remedy as where could be provided.
Customer Service Representative (Echostar Communications June 2000-July 2000) : Was provided with a low level working knowledge of the satellite based television system owned by Dish Network. Quickly exceled in the technical aspect of the system.