Thomas Studtmund Klausen
Redondo Beach, CA 90277
E-Mail: tsk@surfcity.net
Fax: (310) 328-6983
OBJECTIVE
Seeking a full-time engineering position in the areas of network design, planning, implementation and maintenance.
QUALIFICATIONS
CCNP/CCDA with thirteen years IT experience, primarily in Cisco-based multi-media, multi-protocol LAN/WAN
environments of varying size and complexity. In-depth knowledge of RIP, EIGRP, OSPF and BGPv4. Extensive
experience with Cisco router (700-7500), switch (1900-6500) and access server (AS5200-AS5800) hardware.
Experience with ATM, Frame Relay, leased-lines, ISDN (BRI/PRI) and POTS. LAN experience covers core Ethernet, Wireless and Token Ring. Intermediate knowledge of and familiarity with UNIX/Linux based network management.
EXPERIENCE
NOC Analyst Vivendi/Universal Music Universal City, CA 03/2003 to Current
Responsibilities: 24 x 7 management, configuration, support, diagnosis and repair of a global 500+ node Cisco WAN infrastructure with focus on routers, WAN links, switches and firewalls. Participation in projects to configure, install, upgrade and manage all network devices. Root cause analysis of outages and degradations. performance monitoring & control.
Accomplishments:
» Performance has led to a steady expansion of professional responsibilities and privileges beyond job description.
» Took part in the international project to separate the networks of Universal Music and Universal Studios.
» Extensive trouble-shooting skills have led to faster root cause analysis and shorter repair times.
» Assisted colleagues in achieving Cisco skills and certifications, improving NOC proficiency.
Network Engineer Nordic Networking Redondo Beach, CA 06/2002 to Current
Self-employed with a small network consulting company providing consulting services, network design, implementation, testing and
maintenance. Clients have included Worldwide Technology Asset Recovery Exchange; Micrologistics, Inc.; Mediano Capital Management, LLC; Malaga Management, LLC; TMI, Inc.; and Professional Plastics, Inc.
Accomplishments:
» Built a physical testing environment to support a variety of testing scenarios on used networking hardware
intended for re-sale.
» Designed testing and support procedures and trained staff on same, enabling more self-sufficient operations.
» Designed and implemented an IP networking solution to improve performance, reliability and security on a
switched LAN with a Frame Relay WAN link. Added VPN links to same network on a later date.
» Implemented an ATM IMA WAN solution to seamlessly improve performance on an existing network.
Network Engineer TalkLine GmbH Hamburg, Germany 11/1999 to 4/2002
Major telco/ISP in the German domestic and business market. Responsibilities: Network design, implementation, maintenance & 24/7 operation. Project development oversight and management, introducing new products. Third-level technical support.
Accomplishments:
» Assisted in expanding the network from <100 to >250 nodes with capacity for 16,000 concurrent dial-in users,
ADSL /SDSL, well over a thousand business customers and several hundred BGP peers.
» Implemented, troubleshot and monitored BGP peerings in a multi-homed ISP environment – implementing both
upstream and downstream peers as well as establishing peers on several German Internet Exchanges (MAE-F,
DECIX.)
» Designed and implemented the core gigabit LAN in Hamburg for complete physical redundancy, eliminating the possibility of catastrophic loss of service.
» Worked with Cisco developers to develop a RADIUS-based Large-Scale Dial-Out solution, moving customer
information out of the access servers to a central UNIX server, simplifying administration.
» Performed round-the-clock operation and troubleshooting work on TalkLine's infrastructure, on-site and remote.
Networking Consultant WM-Data BFC Herning, Denmark 12/1997 to 11/1999
Value-added reseller of IT hardware, IT solution provider. Responsibilities: Network consulting work for >100
customers in the small and mid-sized business segment.
Accomplishments:
» Prepared bids for contracts, preliminary designs etc., preventing costly errors and helping our group exceed its six-month sales goals 3 times in a row. Assisted sales force with presentations and responses to customers' technical questions; demonstrating BFC's in-house know-how.
» Managed the logistics of acquiring network hardware, WAN lines (utilizing telco experience and contacts),
Internet services and cabling, helping our team maintain its record of timely delivery.
» Diagnosed and trouble-shot various network problems, most often on-site, minimizing downtime for our
customers – some of which were production or even medical facilities with very low downtime tolerance.
» Designed and implemented a highly secure infrastructure for BFC's remote server management service. Same infrastructure also offered a flexible mixed-media VLAN environment for BFC's PC configuration plant.
Systems Planner Tele Danmark Datacom Aarhus, Denmark 8/1993 to 12/1997
A recent conglomerate of 4 regional WAN providers into one national carrier. Responsibilities: WAN administration and implementation, managing the internal PC network group and leading the development on a major IP network.
Accomplishments:
» Led a small task force with responsibility for Datacom's PC infrastructure, including planning, budgeting, vendor and subcontractor contact, integration with legacy systems, server administration and hardware work on PCs, servers and LAN infrastructure. Our efforts provided Datacom with a seamless infrastructure that was
considerably more modern and user-friendly than the legacy mainframe-based systems.
» Led the technical development on Datacom's network solution for the Danish Ministry of Education, "Sektornet", eventually providing >800 schools with a managed Cisco-based solution for Internet access and secure internal IP connectivity.
» Took part in implementing Denmark's first public Frame Relay network.
Application Programmer ComLink A/S Aarhus, Denmark 1/1990 to 8/1993
A value-added communications company offering automated B2B communication. Responsibilities: Developed
EDIFACT-based messaging and database systems as part of a 4-man development team.
Accomplishments:
» Gained proficiency in Software AG's 4GL development environment ADABAS/NATURAL.
» Took part in specifying, designing, coding and testing the company's main on-line application, TransLink.
Designed and developed another application, TradeLink. Both applications delivered on time and as specified.
» Implemented an EDI agreement between a Danish dairy conglomerate and an international British supermarket chain by designing a PC-based software gateway between a Danish X.400 system and US-made GEIS software. This solution brought the Danish conglomerate the British EDI award -- the first time this was awarded outside Britain.
EDUCATION & CERTIFICATIONS
» Advanced Computer Science Degree, Aarhus Business College; Aarhus, Denmark 1989 (BS equivalent)
» Cisco Certifications: CCNA, CCNP, CCDA. Passed written CCIE Routing and Switching Qualification Exam.
» Cisco courses: ICRC, ACRC, CMTD, CIT, CLSC.
» Telematics Frame Relay courses. Software AG programming and DB design courses.
» Accredited courses "Data transmission and data communication", "Object oriented programming".
ADDITIONAL INFORMATION
» Fluent in English, Danish & German
» Member of Southern California Cisco Users Group (SCCUG)
» Green Card holder, authorized to work in the United States