My skill and background of eight years as a Market Research Director has taught me to manage dead lines of several projects at once. I was responsible for all facets of a thirty-station computer call center including managing a staff of up to one hundred.

     I enjoy working with teams and can also function well on my own. The web design course at Web Link has given me a hearty taste of web page design including hand coding and photoshop. Please see my course-work examples.

     Please notify me if you have positions available that my qualifications match.

As director my specific responsibilities included:
Operational responsibility for outbound computer-interviewing call center.
Project management of multiple projects & forecasting time line requirements through scheduling of employees in Excel.

Creating training tools and instructional manuals.

Establishing procedures reassuring productivity, accuracy, and data quality through monitoring, continued training, employee review and education.

Tracking billable project hours for bidding and billing process in Access.