1900 Superior Ave. #109. Cleveland, OH 44114 216-287-9479 usawayne@yahoo.com
EDUCATION:
BA in Communication
From Cleveland State University, Cleveland, Ohio.
June 1997. GPA: 3.2.
Diploma from Buckeye High School, Medina, Ohio
EMPLOYMENT:
Direct Sales Representative II, Progressive Insurance
March 2002-Current
Responsible for handling customers calling to get a price for automobile and other
special vehicle insurance, ensuring that each customer is served with
quality, care and efficiency. Educate customers on coverages and services,
make recommendations for appropriate coverage and use sales techniques to
sell. Sales performance is consistently in top bracket
Missionary, Mission to the Fatherless
May 2001-October 2001
Traveled to Kenya to assess budget of orphanage. Advised on the purchase of
vehicle as well as land. Participated and provided feedback in all areas of
church and orphanage.
Financial Advisor and Product Coordinator, Morgan Stanley Dean Witter
July 1998-March 2001
Assisted clients in developing needs analysis. Managed multi-million dollar
asset base. Acquired new assets and accounts through workshops, networking,
prospecting and referrals. Other projects included: managing interns during
summer internship, educating and providing updates on product information to
peers and mentoring newer advisors. Series 7, 63, 65, 31. Life, Accident, Health Insurance license.
Consultant, Resource and Process Matrix, (subsidiary of A. T. Kearny)
June 1997-February 1998 Datamapped regions of the country for more efficient delivery methods.
Gathered and installed data using Excel and Access. Worked with teams and lead teams in data
acquisition.
President and Founder, Generation Next
January 1991-June 1998 Provided workshops in motivation, communication skills, time management
and drug and alcohol abuse prevention. Appeared on radio, TV and print. Spoke to national conventions
and local groups. Actively pursued speaking and training engagements. Facilitated small group sessions.
RELATED EXPERIENCE:
Marketing Associate, Cleveland Grand Prix Charities (supported by IMG)
Planned, implemented and processed five charitable events, all within one week of the Cleveland Grand
Prix. Trained interns for summer position. Managed signage for all events and acquired sponsors,
contributors and barter deals.
Soccer Official, United States Soccer Association
Managed fair play and conduct in all levels of soccer from youth to Big Ten and professional indoor.
Utilized such skills as conflict management, team leadership and decision-making in high stress
situations. Mentored young officials and was selected for Olympic development and training.
Special Skills:
Proficient in several software applications including Microsoft Word, Excel, Outlook and Power Point
among others. Experienced in Public speaking, facilitating small groups and interpersonal
communication.
Professional Organizations:
National Association of Securities Dealers, Medina Chamber of Commerce,
Toastmasters International
References Available Upon Request
