Education

McGILL UNIVERSITY                                                    Sept.1998-Present

Currently enrolled in the Physical Education Program, where I pursue a Bachelor of Education, as well as my Masters Degree

JOHN ABBOTT COLLEGE                                              December 1997

Graduated on the honor roll with a DEC. in Creative Arts

PIERREFONDS COMPREHENSIVE H.S                        June 1995

Graduated on the honor roll of the French Immersion Program, where I obtained my DES and my Certificate of French Immersion.

Work Experience

NAUTILUS PLUS                                                         May2001-present 

Receptionist
-Greet and provide an excellent service for customers
-Answer all in coming telephone calls and direct them to the appropriate person
-Manage and balance large sums of money
-Inform potential customers of the various products and packages offered and there benefits
-Clean and maintain the appearance of the reception area
 

COPIE SELECT                                                            August1999-March 2001

Copy Centre Clerk
-Greet and provide an excellent service for the  customers
-Collect and generate large photocopy orders on both a  High Speed black and white copier and a Laser Color copier.
-Operate other offered services, such as, faxing, binding and folding  documents
-Place orders and helping customers create custom business cards, stamps, cheques, invoices, announcements, etc.
-Manage and balance all materials used and all photocopiers.
-Manage and balance large sums of money
-Negotiate large orders
-Clean and maintain the appearance of the Copy Centre

BUREAU EN GROS                                                   May 1996-August 1999

Copy Centre Clerk
-Greet and provide an excellent service for the customers
-Collect and generate large photocopy orders on both a High Speed black and white copier and a Laser Color copier.
-Operate other offered services, such as, faxing, binding and folding  documents
-Place orders and helping customers create custom \business cards, stamps, cheques, invoices, announcements, etc.
-Manage and balance all materials used and all photocopiers.
-Manage and balance large sums of money
-Negotiate large orders
-Clean and maintain the appearance of the Copy Centre

Customer Service Centre Clerk
-Greet and provide excellent service for the customer
-Handle the customer’s needs and complaints
-Handle all the returns and exchanges in addition to regular check out  duties-Answer all in coming telephone calls and direct them to the appropriate person
-Manage and balance large sums of money
-Clean and maintain the appearance of the Service Centre.

Cashier
-Greet and provide an excellent service for the customer
-Manage and balance large sums of money
-Clean and maintain the appearance of the front of the store

PROVI-SOIR                                                               April 1995-March 1996

Cashier/Clerk
-Greet and provide an excellent service for the customer
-Clean and maintain the appearance of the store
-Responsible for the weekly orders of cigarettes and candy products
-Operate the gas authorization machine and the Loto-Quebec validation machine 
-Manage large sums of money
 

References
 Available upon request

Work experience in my field of study