“MEAN, MEAN PEOPLE”

When did people get so mean? I’m serious! There are way too many mean people in this world. I used to work at a Service Desk, at a retail store similar to K-Mart, but not. I have to say that so far in my relatively short life, that working in this place was the absolute worst experience I have ever had.

Why was it so bad you ask? The customers! That’s why. Mean old people who wouldn’t know the meaning of the word polite if it crawled up their preverbal legs and bit them in their butts. I realize that this retail store sold crappy products, but does that really have anything to do with me? Hell No! It’s not my fault you bought a crappy VCR and it broke on you. It’s not my fault you lost your receipt, and I can’t give you cash back. Is that really any reason to curse me out? I don’t make the rules people, I just have to follow them. Just like the rest of you. There are certain ways in which things are done. This is called procedure. With out procedure the world would fall apart. These stores make rules, not for the purpose of pissing you off, but so that the company won’t get ripped off. Not that there isn’t already enough people ripping other people off in this world. Hell I’m guilty at times. Take this rant for instance. I stole the idea from “The King” Bruce Campbell. But at least I had the guts to credit him, which is more than I can say for some of you people.

So these old biddies come to the store every Tuesday “Senior Day” where they get an additional 10% off everything in the store. This apparently isn’t enough for them. “More!” they cry. “We want a bigger discount because we’re OLD!” So you’re old I think. Why does that make you special? I’m nineteen(at the time); I’ve got enough problems without having to hear about your latest surgery. It’s not that I don’t care that you have arthritis in your left knee and you had to go to the doctor to get it scoped. It’s just that there are ten people waiting in line behind you to tell me about their “defective” items, and they all want money too.

Money, money, money! When did the world get so caught about money? And old people are the worst. Like a seventy-five year old man has to be worried about being overcharged 3 lousy cents on a can of prunes. Like those three cents mean the difference between life and death. I think not, but hey it happened to me. And it could happen to you if you’re not careful. I actually refunded this old geezer 3 cents, and what would he have done if I hadn’t?

“I’d like to talk to your manager, young lady.”

Oh how many times did I hear those words? To many times to count that’s for sure. Every five minuets the manager (We’ll call him Bob) was called to the Service Desk, to tell John Q. Public that, no we can’t give you cash back, your check hasn’t cleared the bank. It’s out store policy to wait seven days before we can give cash back on a check.

Simple right? Apparently not. No one seems to understand this, and it’s the same with receipts. No receipt, no cash. Merchandise credit yes, cash, no. It’s not that hard to understand people. It’s posted in BIG BLACK letters right over the Service Desk, and printed on the back of that receipt, that you lost. So I don’t want to hear it. I’m just doing my job, you got a problem with it write a letter, that is if you’re willing to pay for stamps. But what do I know they’re probably defective too. Like all the junk you bought in the first place.

And that’s another thing. If you don’t want the stuff you buy to break, shop in a better quality store. Quality merchandise has no price. I will gladly dish out the 20 extra bucks for that brand name CD player that’s got a good history, and 30 day warranty, than pinch a few pennies, and buy the low quality piece of junk they sell at a certain retail store. In the long run you may actually just SAVE money. Instead of having to buy another CD player a month after you bought it because the volume knob won’t turn down the volume any more, you can experience the endless joy of listing to a reliable CD player for years before you finally drop it down the escalator at the mall and it shatters. Not my fault! You can’t have your money back. A word to the wise, if any of you are. Don’t take a job at a Service Desk, no matter what they are willing to pay you. You’ll come out like me, scared for life.

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