Characterizing and Assessing
a Large-Scale Software Maintenance Organization
by
L. Briand,
W. L. Melo,
C. Seaman,
and V. Basili
Published in the Proc. of the 17th Int'l Conf. on Software
Engineering, Seattle, WA,
April 24-28, 1995.
Abstract:
One important component of a software process is the organizational
context in which the process is enacted. This component is often
missing or incomplete in current process modeling approaches. One
technique for modeling this perspective is the Actor-Dependency (AD)
Model. This paper reports on a case study which used this approach to
analyze and assess a large software maintenance organization. Our goal
was to identify the approach's strengths and weaknesses while
providing practical recommendations for improvement and research
directions. The AD model was found to be very useful in capturing the
important properties of the organizational context of the maintenance
process, and aided in the understanding of the flaws found in this
process. However, a number of opportunities for extending and
improving the AD model were identified. Among others, there is a need
to incorporate quantitative information to complement the qualitative
model.
Copyright 1995 IEEE. Published in the Proceedings of the 17th
International Conference on Software Engineering (ICSE-17), April
24-28, 1995, Seattle, WA. Personal use of this material is
permitted. However, permission to reprint/republish this material for
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works for resale or redistribution to servers or lists, or to reuse
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obtained from the IEEE.
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Last updated on March 30, 1999 by
Walcélio Melo