A Bundy kinda place
My little piece of the world. and my travels to other little pieces of the world!
I've been skimmed

A weekend away with my G-F.. to mark 7 years since our first date has nearly ended in financial embarrassment. 

We stayed at a lovely beach-side resort in northern New South Wales.. but when we went to check out, my credit card was declined.

Initially I thought it was just a magnetic strip that had seen better days.  Then I went to a supermarket.  Again declined.

So I call the bank.. and apparently there were some transactions being made in Europe.. around the same time I was making transactions in Australia.  So they'd put a freeze on the card.

I have a credit card with a photo on it.. to try to decrease the risk of fraud.  But somehow, it appears crooks have 'skimmed' the data on the magnetic strip and copied it.

How or when this happened is unclear.  A check of my transactions indicates I haven't used the card anywhere unusual lately.  Just supermarket chains, pharmacies and the like.  Oh, and 1 on line accommodation booking company (for the weekend away).  But they have a secure site and I've used them before.  So how they got the information remains a mystery.

The other mystery is why the bank hadn't contacted me.  According to their security department, someone had tried to phone both my home and work numbers.. but they were supposedly disconnected.

That's not the case.. which makes you wonder about banks with call centres in India.  Do they really know what they're doing??

 

2006-06-19 08:30:32 GMT
Comments (4 total)
Author:morrieb1
Oh my goodness.....what an inconvenience for you. In the US there have been a number of reports of customer information including account numbers being snatched from company databases - and that could well be what happened to you (particularly since the card # was being used on another continent).
My main credit card company has changed my account number three times in the past couple of years out of concern that some of their records may have been compromised.....
No, call centers in India have no idea what they are doing beyond whatever the "book" tells them to do....at least that's the experience I've had.

Congrats on the seven years - that's wonderful - of course isn't there something called the seven year itch - or is that only if you marry her?
2006-06-19 11:38:41 GMT
Author:Bundy B
I think 7 year itch is only if you live together 7 days a week. So if we only see each other for 2 days a week, we should be able to go 2 1/2 times longer.. so I'll be aiming for a 17 1/2 year itch. Does that make sense?
2006-06-20 09:17:06 GMT
Author:morrieb1
Works for me...........you just keep reminding her of that if she wants to move in with you ;).
2006-06-20 15:50:43 GMT
Author:khomaha
Sorry to hear you've been taken advantage of by thieves! And you are spot on regarding the India call centers!
2006-06-25 21:13:43 GMT
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