SHUBIR KHATTAU

11/B Lands End, Malabar Hill, Bombay 400006, India. Telephone (91 22) 3690655 / 3626840 Email shubirs@hotmail.com
BACKGROUND SUMMARY
Interested in a challenging and rewarding career in marketing.
EDUCATION
Asian Institute of Management, Manila, Philippines. (July 1997 - May 1999) Candidate for the degree of Master in Business Management British Standards Institute (UK). ( February 1996) ISO 9000 Lead Assessor/Auditor Program. Qualified as a Lead Assessor/Auditor. Sydenham College of Commerce and Economics, Bombay, India. (July 1990 - May 1993) Bachelor of Commerce. Graduated in the first grade and among top ten percent in the university. Awarded the Mahindra Search for Talent Scholarship.
PROFESSIONAL EXPERIENCE
Unilever Philippines, Inc. (Nov 1998 - March 1999) Developing the Business Strategy for the Personal Wash Division. Unilever Philippines, Inc. (May 1998 - July 1998) Summer Trainee. Recommended changes to the Media Planning and Implementation Process. The existing system was studied in detail and process and output were standardised. Qualteam Consultants - ODI, Bombay, India. (Jan 1994 - May 1997) An affiliate of Organisational Dynamics Incorporated (ODI), USA. Consultant. Led and participated in a number of TQM and ISO 9000 consulting projects. Was responsible for all aspects of ISO 9000 consulting (Training, Documenting systems and procedures, Implementation and Auditing). Other responsibilities included client servicing and business development. Projects include: > ISO 9000 Consulting Projects (Service Sector) - Banks, Brokerage Houses, Non Banking Financial Companies (NBFC). > ISO 9000 Consulting Projects (Manufacturing Sector) - Printing and Electrode manufacturing companies. > Process Improvement Strategies - Hospitals. > Customer Service Training - Banks and NBFC's. > Conducting Organisational Development Audits & Employee Satisfaction Surveys.
OTHER INFORMATION
Projects as part of MBA Course: > Market research and positioning strategy for Chowking Food Corporation, Manila. > Evaluation of the Incentive System for the Scout Rangers unit of the Philippine Army, Manila. > Feasibility study for setting up an Ethnic Clothes Store at Glorietta, Makati.