iPBX Solution

Please email: witmail@bigfoot.com or call +1(253)853-6698 or fax: +1(708)570-3825 if you are interested in iPBX system

iPBX is an alternative to a traditional PBX. It eliminates pitfalls associated with difficult trade-off decisions such as cost, reliability and features/scalability. Unlike a traditional PBX, iPBX is NOT located on the customer premise. Rather, it is a Hosted platform, meaning it resides at our managed data center. This makes managing the system our responsibility and NOT yours. Instead of adding costly PSTN lines, iPBX uses the same broadband link you currently use for Internet access. If your company has internet access line, this line will provide internet connection as well as PBX and telephone connection. As PC migrate to portable devices such as Palm pilot type of devices and mobile phones, your telephone will be part of that trend. iPBX is the future of business telephone system.

Myth about IP Telephone: Cheap but poor quality. You will find iPBX voice quality the same as regular phone system. The reason for poor quality in regular internet phone is that voice packets are not given priority in IP networks. They are routed just as other email or data packets. When there are different delays in different voice packets, voice is  broken. In iPBX system, voice packets are controlled under certain QoS protocol that gives voice priority over other data packets if necessary to maintain the voice quality. Think about a busy highway. If ambulance has no siren on, it will be treated just like any other traffic. Of course, patients in these ambulances will all end up dead. When ambulance siren is on and other traffic respects that special sound, ambulance should arrive at destination mush faster. That's the same principles iPBX worked in IP networks. That's also the reason why iPBX must be hosted in special internet data centers.

Our State-of-the-art service allows you to:

• Pay only for what you need and use.
• Use a service that is extremely cost effective vs. traditional phone systems.
• Make changes like adding or moving employees without requiring a service visit.
• Bring telephone service to your office over the same link that you use for your office Internet access.

A PBX system is simply a private telephone switch located at the customer premise and is connected to a PSTN service provider by external trunk lines. The cost per extension for a PBX system decreases as new users are added, but there’s a maximum capacity limit that requires additional equipment once it’s reached. Furthermore, virtually all PBX systems in service today use a proprietary design where all major components, including phone sets, interface cards and control software are designed, manufactured and serviced by the PBX vendor. Any additions or changes to the PBX (including new telephones) are very expensive.

Hosted iPBX System is the first, full-function private branch exchange (PBX) system designed specifically to allow service providers to deliver iPBX hosted voice services. In a way, you may regard the word "hosted" as the same as voice quality assured. Completely packet network based, Hosted iPBX allows service providers to support up to 100 discrete iPBXs - each dedicated to an individual customer - and up to 10,000 extensions.

Hosted iPBX Server System - Running on a cluster of carrier-grade Sun Microsystems Netra t1 servers, the iPBX Server System is located at the service provider's data center and delivers complete PBX functionality to customers through any broadband connection.

Hosted iPBX includes three software applications developed to meet the communications needs of different system users. These applications are:

• Voice Portal Center - Designed for the needs of typical business users, Voice Portal Center is a web-based application which delivers advanced call control, contact management and voice mail features which is completely portable: users can access Voice Portal from the office, at home, or on the road.
  

When you travel from USA to Russia, there is no need to make an expensive call to USA to check on your voice mail message with iPBX system. Just like you log into your hotmail.com account in Russia, you may check your voice message in Russia by using local internet connection.

• Switchboard - Designed for the unique needs of receptionists, the Switchboard software gives users rich call identification and status information while allowing incoming calls to be managed with point-and-click ease.  
  

Now it's OK for multiple companies to hire same receptionist who works at his or her home with underwear or even naked (if that's what he or she desire:)

• Business Owner - Designed for system administrators, Business Owner delivers complete system control, rich information about system status and specialized reports necessary to configure the office telephony system and troubleshoot user issues.

Media Hub - Bridging the gap between conventional telephony equipment such as telephones and fax machines and the new world of IP communications, the Media Hub is a complete and cost-effective solution for connecting existing telephony equipment in homes and small offices to broadband networks.

Advantages to the End User

iPBX provides the best of both worlds by combining the best features and functions of a Centrex system with the best of an on-site enterprise PBX. iPBX made it easy to provide the user with cheaper service, more features and the ability to converge the normally separate office data and telephone networks into a single unified corporate network . Enabling next generation services within the office - no more waiting for a new line to be added or services modified. The ease by which iPBX can be catered to a customer is limitless.