Developing Skills for English Communication 1
Unit 4: Yours Customers
Vocabulary
Terms |
Definitions |
| complaint | noun: (criminal law) a pleading describing some wrong or offense |
| consumer | noun: a person who uses goods or services |
| credit | noun: money available for a client to borrow |
| damage | noun: the act of damaging something or someone |
| dealer | noun: a seller of illicit goods (Example: "A dealer in stolen
goods") |
| defective | adjective: not working properly (Example: "A defective appliance")
|
| effective | adjective: works well as a means or remedy (Example: "An effective reprimand") |
| exchange | noun: the act of changing one thing for another thing (Example: "Adam was promised immortality in exchange for his disobedience") |
| fine | verb: issue a ticket or a fine to as a penalty (Example: "I was fined for parking on the wrong side of the street") |
| label | noun: an identifying or descriptive marker that is attached to an object
|
| garbage | noun: a worthless message |
| provide | verb: provide what is desired or needed, especially support, food or sustenance (Example: "The hostess provided lunch for all the guests") |
| refund | noun: money returned to a payer |
| replacement | noun: a person or thing that takes or can take the place of another |
| standard | adjective: conforming to or constituting a standard of measurement or value; or of the usual or regularized or accepted kind (Example: "Windows of standard width") |
Remark: If you don't understand some words, you can check by clicking on the help.
Test & Evaluate Yourself:
References