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He might not be the most
popular guy on campus. But Alan Markwell, the man in charge of clamping
cars at the Harrow Campus, says the constant insults do not bother him.
Here he tells STAFFAN THORSELL his side of the story.
With an almost automatic turn of a lever and a swift turn of a screw,
the massive block of yellow metal scrapes against the asphalt and clicks
into place. What has taken just under three minutes will probably thrust
another Harrow campus student into a fit of rage over not being able to
leave campus and has earned clamping man, Alan Markwell £5.
But to Mr Markwell, is it very simple. The owner of the car had not displayed
a ticket and will therefore get clamped.
I dont see the problem, he says. People constantly
complain about being clamped. But if I cant see a valid ticket,
theres no question about what I will do.
Despite his tough guy look, with tattoos and strong London
accent, Mr Markwell says he is insulted all the time, and sometimes even
worse.
One guy tried to sort me not so long ago. I was in the car park
by the main entrance and had just clamped a car. The guy who owned it
came over and said he had a ticket. But he couldnt show me a ticket
so I got in the van. He reached in and tried to pull the car keys out
to stop me from leaving. I had to bend his arm off to get on with my job.
He swerves around the corner, parks alongside the pavement and starts
his walking inspection around the car park. He checks every car. Moving
quickly and confidently between cars, he peeks into every window, reads
the dates and the times on the tickets sometimes displayed in the windows
and takes notes.
I do this every time Im here, he says. Its
not as if I just walk up to a car and clamp it. If I see a car without
a valid ticket, I write down the registration number and the time. I then
have to get Peter James (Harrow campus Site Services Manager). He then
has to come out and double-check the information and if theres still
no ticket, I clamp the car.
Mr. Markwell says this process takes at least 30 minutes, but often as
long as 45 minutes and he says this gives anyone who might have run off
to get change for the parking meter plenty of time to arrange a ticket.
Looking genuinely weary, Mr Markwell shrugs his shoulders and says: Look
at this car over here. With firm steps he walks over to a car with
only the pay and display part of the ticket visible.
This guy has folded the ticket and stuck the date and time underneath
so you cant see it. He will probably get clamped. Now, you can be
sure that he will blatantly argue tonight that he had a ticket. People
keep putting their ticket up so you cant see the date and time,
then get a mates ticket to show me.
The constant arguing is the worst part of the job, Mr Markwell says. He
says he doesnt like the rain but otherwise being outside is a nice
part of the job.
He nods as if he is insinuating something, laughs heartedly and says:
You probably dont want to know what I think about the students
here. But honestly, many are alright. I had this guy this morning who
had got clamped. He just said fair enough, I was late and
he was fine about it. That does happen.
He adds: But the arguing doesnt work. If you dont have
a ticket, you dont have a ticket.
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