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Johanne Lavallée

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English

Work experience

    November 2002 to March 1997: technical writer.

    October 2001 – November 2002: Domosys.  Writing, page layout and translation of user's manuals for software and power line communication equipment. Main product : home automation communication chip made for power line. November 2000 – October 2001: MULTITEL.  Writing, page layout and translation of user's manuals for software and instrumentation equipment. Main product: telecom remote monitoring, especially of batteries. August 1998 – november 2000: R/D Tech. Writing, page layout and translation of user's manuals for software and instrumentation equipment. Main product: non destructive inspection systems using ultasound and eddy current.

    Main tasks

    • Writing, page layout and translation of user's manuals for software and electronic equipment.
    • Online help with RoboHelp since October 2001.
    • Correction and translation to english of letters and reports.
    • Review of software for phrasing according to Microsoft's Manual of Styles.
    • Maintenance of the intranet and implementation of a terminology database within that intranet.
    • Word models conception and design of new formats of manuals.
    • Conception technical and marketing flyers.
    • Documentation version management and collaboration with local printing businesses.
    • PowerPoint presentation: review, translation and even conception.
    • R&D tests of software (beta testing), tests of new alarm systems.
    • Recruiting new staff, writing tests for candidates.

    1996  Gentec inc. Energy Management division  Ste-Foy, QC

    Sales administrator and inside sales

    • Entering sales in the database, building of customer files.
    • Management of merchandise return cases for the division of Energy Management.
    • Link between the production and the customer for the production of a middle-scale and long-scale order.
    • Update of technical flyers, in french and english.
    • Inside sales of electrical meters, technical support.

    Working tools:  Windows 3.11, Word 6, Paradoxe, Excel 4.

    1995   Brady Group     Whitby, ON

    Electronic technologist

    • Reconditioning of  Xerox faxes.
    • Training team mates.
    • Writing up procedures.
    • Programming and erasing EPROM chips.

Training

1995 Durham College of Applied Arts and Technology, Oshawa, Ontario

  • Electronic engineering technology

1998 Université Laval, Continuous learning

  • Computer analysis 1

Known Software

Word 95 to 2000, Office 97, RoboHelp HTML, Micrographx Designer, Visio, Visual Studio SourceSafe, Outlook, Adobe Acrobat, Distiller and Reader, PageMaker, PaintShop, PhotoShop, Internet software, NetObject Fusion, WebExpert, TeamManager.

Languages

French, english, HTML, Assembler, PLC-5/15, Karel (Fanuc), C, Pascal.

Skills

Learning, planning, analysis, respect of delivery dates and priorities, excellent adaptation to new environments.

 

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