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1. A negative attitude we hold toward another, based on his/her membership in a particular group, is called:
a. a stereotype.
b. personality.
c. a prejudice.
d. discrimination.
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2. The law enacted to safeguard the rights of people with physical and mental disabilities was the:
a. Labor Relations Act.
b. Civil Rights Act.
c. Equal Employment Opportunities Act.
d. Americans with Disabilities Act.
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3. Which of the following types of discrimination is not currently prohibited by law?
a. discrimination based on gender
b. discrimination based on sexual orientation
c. discrimination based on age
d. discrimination based on race
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4. A very important factor in causing companies to engage in diversity management is whether senior managers are aware of the importance and need of such programs.
a. True
b. False
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5. The formal configuration between individuals and groups with respect to the allocation of tasks, responsibilities, and authority within organizations is known as:
a. division of labor.
b. organizational structure.
c. span of control.
d. organizational change.
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6. The number of people formally required to report to each individual manager is known as a manager's:
a. reward power.
b. span of control.
c. division of labor.
d. organizational structure.
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7. The process of delegating power from higher to lower levels within organizations is known as:
a. division of labor.
b. matrix structure.
c. decentralization of authority.
d. centralization of authority.
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8. Departmentalization that creates self-contained divisions that are each responsible for a specific group of products creates what is called a:
a. none of these.
b. matrix organization.
c. product organization.
d. functional organization.
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9. An organization that is experiencing planned or unplanned transformations in its structure, technology, and/or people is experiencing:
a. compartmentalization.
b. organizational change.
c. the development of a competitive strategy.
d. organizational cultural change.
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10. An organization that experiences continuous but incremental change is experiencing:
a. learning.
b. second order change.
c. normal organizational growth.
d. first order change.
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11. Which of the following is an example of changing organizational technology?
a. Training people to accept new ways of operating.
b. Reducing layers in the organizational hierarchy.
c. Substituting computer e-mail for paper memos.
d. Centralizing decision-making.
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12. The Sinclair article on motivated stereotype use found that women were evaluated less favorably than men when the women gave _____ feedback in _____ settings.
a. Negative, laboratory and classroom
b. Positive, laboratory
c. Positive, ambiguous
d. Negative, observational (watching feedback given to others)
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13. The Croizet article on stereotype threat demonstrated that students with low socioeconomic status consistently under-performed high socioeconomic status students.
a. True
b. False
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14. The Sinclair article found that observers did not rate female judges more negatively than male judges after the judge had given negative feedback to someone else.
a. True
b. False
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