Hi
1] Please download Hijackthis and post your log following the instructions below (Instructions a/b/c).
Download from SpywareInfo or from Majorgeeks
a)Putting HijackThis Into It's Own folder b)How to use HijackThis c) How to submit a HijackThis Log
B ] Do any 2 Online scans TrendMicro Panda RAV Kaspersky McAfeeBit Defender Symantec
eTrust AV web scanner http://virusscan.jotti.dhs.org/ and let us know what they find. use the clean options when you do the scan.
B Download Ad-aware SE Personal 1.05 Adaware addons VX2 Cleaner (doubleclick and install it)
D. Download any 2 Clean up tools CleanUp! Mrublaster CCleaner System Security Suite (3S) Index.dat suite Internet Cleanup Tools Clean space
3) Start Windows in Safe Mode by pressing F8 as the computer is
booting and choosing Safe Mode, then Turn off System Restore for Windows ME
and Windows XP.How
to Boot to Safe mode How
to Disable System Restore
4) Open My Computer and choose Tools, then click on Folder Options, click on
the View tab and under Advanced Setting, choose Show Hidden Files and
Folders, then click on OK and close My Computer. In Windows XP/2000, you may
also want to uncheck the options for "Hide extensions for known file
types" and "hide protected operating system files". How
to Show Hidden Files and Folders
5) Run Spybot,Adaware ,Cwshredder and the clean up tools in safe mode
Tutorials on how To Install Spybot Search and Destroy Tutorial2 UpdateSpybot
Tutorial using Ad-aware AdAware SE Tutorial by H@ns
Tutorial - How to remove CoolWebSearch with CWShredder
6) Reboot into normal mode and repost your hijackthis log
Optionally, a website located here does a decent job of figuring out many problems for you. Simply paste your logfile there and click analyze. http://hijackthis.de/index.php?langselect=english
Other Hijackthis help forums
1) Net-integration.net (Official Spybot help forum) 2) Lavasoftsupport.com (Official Adaware help forum) 3) BleepingComputers 4) Maddoktor2.com 5) Spywarewarrior.com 6)subratam.org 7) tomcoyote.org 8)Besttechie 9) GeekstoGo 10) ComputerCops 11) GladiatorAntivirus 12) Amazingtechs 13) Mickeytheman.com 14) Thatcomputerguy.us 15) windowsforum.org
After your system is clean of spyware
Install
1] SpywareBlaster SpywareBlaster Tutorialwill added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
2] IE-SPYAD puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. How to Install and Update IE Spyad for Internet Explorer Using IE-Spyad to enhance your privacy and security
**Running Hijackthis after installing spywareblaster and ie-spyads will take longer