Outlook Exam

OUTLOOK EXAM OBJECTIVES:

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Exam objectives are categories of examination tasks, identified by subject-matter experts, that certify an ability to productively use Microsoft Office programs. These categories are organized into skill sets representing the more basic functions of each Office program.

Exam objectives and skill sets for the Microsoft Outlook 2002 Core Exam are provided below to assist in your exam preparation. Training centers and courseware providers authorized by the Microsoft Office User Specialist (MOUS) program tailor their instruction to these criteria.

Creating and Viewing Messages

	Display and print messages
	Compose and send messages to corporate/workgroup and Internet addresses
	Insert signatures and attachments
	Customize views

Scheduling

	Add appointments, meetings, and events to the Outlook calendar
	Apply conditional formats to the Outlook calendar
	Respond to meeting requests
	Use categories to manage appointments
	Print calendars

Managing Messages

	Move messages between folders
	Search for messages
	Save messages in alternate file formats
	Use categories to manage messages
	Set message options

Creating and Managing Contacts

	Create and edit contacts
	Organize and sort contacts
	Link contacts to activities and journal entries

Creating and Managing Tasks and Notes

	Create and update tasks
	Modify task organization and Task view
	Accept, decline, or delegate tasks
	Create and modify notes
	Use categories to manage tasks and notes