European Journal of Special Needs Education

Vol. 19, No. 2, June 2004

ISSN 0885–6257 (print)/ISSN 1469–591X (online)/04/020225–16

© 2004 Taylor & Francis Ltd

DOI: 10.1080/08856250410001678504

The global classroom: advancing

cultural awareness in special schools

through collaborative work using ICT

Lesley Abbott

*

1

, Roger Austin

1

, Aidan Mulkeen

2

& Nigel

Metcalfe

2

1

University of Ulster, UK;

2

National University of Ireland, Republic of Ireland

Taylor and Francis Ltd REJS190206.sgm 10.1080/08856250410001678504 European Journal of Special Needs Education 0885-6257 (print)/1469-591X (online) Original Article 2004 & Francis Ltd 19 2000000June 2004 L.Abbott School of Education, Room B114University of UlsterCromore RoadColeraineCo. Londonderry BT52 1SANorthern Ireland Abbott@ulster.ac.uk

This paper reports research on cross-national collaboration through Information and Communications

Technology (ICT) within the statutory curricula of 10 special schools in Northern Ireland and

the Republic of Ireland. Working in north–south paired classes, the pupils carried out joint tasks

using asynchronous computer conferencing and videoconferencing. The full spectrum of learning

difficulty and disability was represented amongst the participating pupils. Interviews were conducted

to elicit the views and experiences of the teachers in the 2002/03 cohort. The main aims were to

discover whether cultural awareness developed through joint tasks using the two technologies, if

computer conferencing improved literacy and ICT skills, and if videoconferencing enhanced oral

communication. The results showed that cultural awareness developed as far as cognition allowed,

when pupils in partner schools became aware of similarities as well as differences. Those with sufficient

keyboard ability benefited from computer conferencing and ICT competence improved, but

the much preferred medium for collaborative, inter-school work was videoconferencing. All but the

most dependent pupils could participate, and valuable, transferable social and communication skills

were acquired.

Keywords:

Collaboration; Cultural awareness; ICT; Inclusion

Background

The cross-national initiative, Dissolving Boundaries through Technology in Education,

introduced in 1999, involves collaborative work in special and mainstream

schools in Northern Ireland and the Republic of Ireland. It is funded by the Department

of Education in the north and the Department of Education and Science in the

*Corresponding author: School of Education, Room B114, University of Ulster, Cromore Road,

Coleraine, Co. Londonderry BT52 1SA, Northern Ireland. Email: L.Abbott@ulster.ac.uk

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et al.

south, and managed by staff in the School of Education, University of Ulster in

Northern Ireland and in the Department of Education, National University of Ireland

at Maynooth in the Republic of Ireland. The core aim is that pupils should experience

educationally valuable collaborative work, develop their Information and Communications

Technology (ICT) skills and become culturally aware. This paper focuses on

the full population of special schools participating in the school year 2002/03.

Project structure

So far, 112 schools have taken part in the Dissolving Boundaries through Technology

in Education initiative, each linked at the start of the school year with a compatible

school in the same sector (primary, post-primary or special), and led in each case

by a designated project teacher. Sixty schools were involved in 2002/03, 30 in each

country, and another 60 joined the project in 2003/04; funding has recently been

obtained for a further three years.

1

Each pair has the freedom to choose and plan their joint topic, and in the case of

the 2002/03 special schools, the approach was cross-curricular. For example, if the

topic was based on the environment, it could embrace geography, art, aspects of literacy

and oral language. Project funding enables partner schools to meet face-to-face to

consolidate teacher and pupil relationships.

The term ‘dissolving boundaries’ has multiple strands—that is, cross-national,

inter-cultural and in terms of religion and gender. Moreover, links exist between

contrasting education systems, between urban and rural communities, and between

different school enrolment types (boys’ and girls’ schools and coeducational). Some

cross-sector collaboration occurred, as two of the special schools had mainstream

primary partners.

Forms of technology

The forms of technology used by the participating schools are asynchronous

computer conferencing through the Northern Ireland Network for Education

(NINE), the Northern Ireland node of the National Grid for Learning (NGfL), and

videoconferencing.

First, as well as publishing educational resources electronically, NINE offers a textbased

conferencing facility (based on Web Crossing software) that supports threaded

discussions. Messages can be read in sequence, a ‘conversation’ sustained using the

reply button and enclosures ‘posted’. This communication system is open to a group

rather than individuals; it is a protected site and can only be used with the permission

of the project team. Users must first register on NINE, create a username and password,

and be placed on an access list.

For each pair of linked schools, two discussion areas are set up in NINE, so that

pupils can embark on their topic, one a ‘student café’ for social communication and

the exchange of personal profiles and the other a ‘work in progress’ folder for the

discussion and presentation of collaborative, curricular tasks. Inter-school work can

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227

include PowerPoint presentations, or lead to the development of joint websites using

FrontPage. There is a section for project teachers in each school to maintain contact

(the ‘staffroom’), and an area for project staff to communicate with the teachers

collectively (‘Teachers please read this’).

Secondly, pupils use live, interactive videoconferencing to make contact with each

other in ‘real’ time. Project teachers receive training in both of these technologies and

technical assistance is readily available.

Government ICT strategies

The education departments in the north and south of Ireland place emphasis on the

integration of ICT into the curricula of

all

school sectors, and the potential for educational

enrichment ‘applies with even greater force’ to pupils with special educational

needs (DENI, 1997, p. 14). The capacity of Dissolving Boundaries to contribute to

this is examined here. Additionally, the central strategy of Classroom 2000 (C2K),

the Managed Learning Environment (MLE) for schools in Northern Ireland, is

strongly supported by, and reflected in, this cross-national work. The project thus

complies with the ICT strategies of the government education departments in both

the north and south of Ireland, enhancing learning and teaching through ICT, and

facilitating cross-national dialogue.

Research aims

The research reported here forms part of a wider study evaluating the use of computer

conferencing and videoconferencing by distantly located pupils in both special and

mainstream schools. The aims were:

_

to determine the extent to which cultural awareness developed amongst pupils

through collaborative, curricular work using ICT;

_

to determine whether and in what ways computer conferencing fostered cultural

awareness;

_

to identify ways in which the use of computer conferencing improved pupils’ literacy

and ICT skills;

_

to determine whether and in what ways videoconferencing fostered cultural awareness;

_

to identify ways in which the use of videoconferencing improved pupils’ oral and

communication skills.

Context of the study

There is a convincing educational rationale for the creation of a collaborative learning

environment in schools using ICT:

Etymologically, to collaborate (

co-labore

) means to work together, which implies a concept

of shared goals, and an explicit intention to ‘add value’—to create something new or

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L. Abbott

et al.

different through the collaboration, as opposed to simply exchanging information or passing

on instructions. (Kaye, 1991, p. 2)

Pupils working together, using computers, can benefit from presenting their work to

each other, and from sharing and having access to more ideas than individual study

permits (McLoughlin & Oliver, 1998). But to go beyond the actual classroom and

enter the virtual world of asynchronous computer conferencing and videoconferencing

is to be part of the global classroom. Considering computer conferencing as a

means of doing so, we are reminded that it is ‘impossible to use except in collaboration

with others willing to act as recipients and initiators of messages’ (Scrimshaw,

1997, p. 105): ‘When we interact on-line … we are interacting in a virtual group: the

group doesn’t physically exist in one time and one place but is disparate and interacting

asynchronously’ (Maier

et al.

, 1998, p. 124, citing Mason & Kaye, 1989).

Computer conferencing is not just a channel to transmit factual information, but

can be ‘a powerful tool’ to enhance literacy skills (Scrimshaw, 1997). Timing is at the

discretion of the participants, allowing spontaneity, and there is a ‘social levelling’ as

cues to social status are absent (Maier

et al

., 1998, p. 124). Videoconferencing is not

new and, until recently, has been ‘an expensive luxury’ (Mykytyn, 1998, p. 7): ‘Being

able to see where you cannot go is a fascinating possibility … [and it] can be used to

broaden the horizons of teachers and pupils.’ As McKeown (2000, p. 41) has put it:

When you reflect that, in the past, many young people with a sensory impairment rarely

communicated with anyone who wasn’t in the same room as them, you begin to appreciate

the impact that technology has had on their lives. It has opened up a whole world of

contacts and experiences.

Earlier research by the present authors showed a convincing range of benefits when

pupils in geographically distant mainstream schools used both technologies. These

included the development of cultural awareness, an increase in self-esteem and motivation,

and the acquisition and enhancement of key communication and ICT skills

(Austin

et al.

, 2002). Videoconferencing among pupils can also raise levels of

academic aspirations and heighten poise in public speaking (Cifuentes & Murphy,

2000).

The use of ICT, therefore, has the potential to establish and support a collaborative

learning community between learners in locations remote from each other, allowing

them to share knowledge, clarify thinking, engage in reflective processes and develop

higher-order thinking skills (Tomasello

et al

., 1993). The presence of a real audience—

particularly a peer audience—increases motivation and has the effect of

improving pupils’ work (Riel & Cohen, 1989; Austin

et al.

, 2002). Tiene and Luft

(2001, p. 26) believed, in any case, that ‘in the technology-rich classroom … students

were more motivated and focused because of the stimulation of the technology itself

and the learning opportunities it facilitated’. Work using ICT lends itself to better

class and group dynamics. The less able learn from the more able and a stronger sense

of pupil teamwork and cooperation prevails (Austin

et al.

, 2003).

Any discussion of the benefits of ICT and the pedagogical and social skills it can

inculcate must clearly be on an inclusive basis, for ‘Leaving behind a portion of our

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229

society hurts us all’ (Loeding, 2002, p. 243). Therefore, where pupils with special

educational needs are concerned, the nurturing and enhancing of self-esteem in order

to promote learning is a priority: ‘It is important to realise that self-esteem permeates

the child’s whole life and potentially influences every single learning situation and

action which he takes’ (Gurney, 1988, p. 51). Children and young people with special

needs benefit greatly from the experience of being included, ‘particularly in terms of

enhanced skills in language and reading, skills for life and, interestingly, skills for

learning’ (Jelly

et al

., 2000, p. 19). Indeed, Abbott and Cribb (2001, p. 340) spoke of

the possibility of using ICT to bolster identity, reduce isolation, and bring the special

skills of these schools and units to the mainstream community, an activity which

would be of mutual benefit’.

ICT allows those with learning difficulties or disabilities to accomplish things they

otherwise would not be able to do, or would have a very difficult time doing, or would

otherwise be denied to them (Hegarty

et al.

, 2000). It can be used to enhance their

educational experience, improving productivity and making learning more enjoyable

(Loeding, 2002). But, as McKeown (2000, p. x) has warned, looking at how ICT can

support children with special needs in the classroom, it ‘should not be seen as a new

and separate initiative, to be implemented in isolation [but] as an integral part of

teaching, learning and managing, which makes all these tasks easier and more

effective’. All this reflects the central aims of the Dissolving Boundaries initiative.

Methodology

Since the schools began collaborative work at the start of the academic year 2002/03,

the data were gathered as late as possible to allow maximum experience of the project.

Thus, 10 teachers were interviewed in semi-structured fashion after some seven

months’ participation, one from each special school, five each from the north and

south of Ireland. By then, it was felt they could formulate views and convey impressions

of their pupils’ experiences. One class took part in each of the 10 project schools

that made up the full population for the special sector in 2002/03.

A qualitative approach was chosen for a number of reasons, primarily to gain the

subjective experiences of individuals (Cohen & Manion, 1994). The researchers

already had strong rapport with the schools through project management, and information

could be gathered of a kind probably not possible by other data collection

methods (Gall

et al.

, 1996). As Patton (2002) has said, the quality of information

obtained during an interview is largely dependent on the interviewer, so it was judicious

to capitalize on trust already established. Also, the semi-structured interview

can yield factual information, views and preferences, and can explore individual

episodes in more detail (Drever, 1995). Because of the wide diversity of special needs

amongst the 10 classes, this evaluation technique was more likely than, say, the

questionnaire to elicit candid experiences in the respondents’ own setting and on a

one-to-one basis.

Each interview lasted approximately an hour, was tape recorded and transcribed

verbatim. A pilot interview was carried out in a Northern Ireland Special School for

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et al.

Severe Learning Difficulties, as it was part of the only three-way partnership within

the project with one southern and two northern schools, thus leaving the full population

intact. The data were analysed under broad headings (see below) to detect

patterns of opinion, to select fitting illustrative comments from project teachers on

each of the main research questions and, as part of the qualitative approach, to

enhance and illuminate the textual account. Care was taken to exemplify the teachers’

experiences in a representative way in terms of special school category and country,

but to avoid identifying them in this small group. (‘N’ and ‘S’ hereafter denote respectively,

Northern Ireland and the Republic of Ireland.)

Findings

The findings were organized under six headings:

_

biographical information

_

social understanding

_

organization and management of videoconferencing

_

using the technology to work collaboratively

_

learning benefits

_

inclusion and making the Dissolving Boundaries initiative work.

Biographical information

There is no precise equivalent between special school categories in Northern Ireland

and the Republic of Ireland. In Northern Ireland, there were two MLD (moderate

learning difficulties) and three SLD (severe learning difficulties) schools. In the

Republic of Ireland, two schools were classified as ‘Mild’, one as ‘Mild/moderate’,

one as ‘Moderate’ and one as ‘Moderate/severe’. In the case of two schools (one

MLD in the north and one Mild/moderate in the south), each was linked with a mainstream

primary school, an innovative arrangement within the project.

A total of 120 special needs pupils took part in the study, 73 in the north and 47 in

the south. The gender breakdown was 69% male and 31% female. Table 1 shows

that, on the basis of country too, males far exceeded females.

The pupils were aged between 10 and 18 years, between 10 and 16 in the north and

between 10 and 18 in the south. Class sizes ranged from six to 40, with a mean of 12

(see Table 2).

It was difficult to describe such a broad range of learning difficulties not only across

the 10 schools, but also within each of the 10 classes. Teachers said, for example:

Table 1. Gender breakdown of participating pupils in special schools, by country (

N

= 120) (%)

Females Males

Northern Ireland (

N

= 73) 33 67

Republic of Ireland (

N

= 47) 28 72

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231

The range was very wide—from borderline MLD [moderate learning difficulty] to one

child who is quite low-level SLD [severe learning difficulty], with autism and no speech,

to a child with good communication skills. There are three with Down’s syndrome.

There are four pupils with mild learning difficulties and most of the rest are moderate, but

some are quite low functionally. A third are able to read with understanding, a third read

with difficulty and a third need assistance.

Social understanding

Importance of initial social exchanges

Seven of the 10 teachers (5N, 2S) stressed the crucial importance of the initial

exchanges in the student café area of NINE, prior to starting topic work:

The initial exchanges were absolutely vital … such as: ‘Where do you come from?’ In that

way, country living versus town living was highlighted.

We used the videophone to practise communication skills before actually contacting our

partner.

The remaining three said their pupils could make little use of NINE as they could not

communicate by computer conferencing at all. They perceived far greater advantages

from talking than writing:

Because of their level of reading and writing, they wanted me to read out the messages.

They were much more interested in talking.

We tried and it didn’t work. Our kids could not communicate past their name and

address.

Understanding a different culture

Concerning how far the pupils could understand a different culture through the use

of computer conferencing, it became clear that information exchanged in the student

café, in the case of the seven schools who tried to use it for pupil profiles, contributed

very little or nothing at all. Six teachers said an unequivocal ‘no’, and one reported

partner pupils’ mutual surprise on hearing that each played different sports and had

a different religion:

Table 2. Age range and class numbers of participating pupils in special schools, by country

(

N

= 120) (%)

Northern Ireland Republic of Ireland

Age in years (pupil numbers) 10–11 (40) 10–12 (11)

15–16 (6) 11–17 (6)

14–16 (8) 12–14 (10)

15–16 (11) 14–18 (8)

11–15 (8) 16–18 (12)

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et al.

Our children were only aware of soccer in a predominantly Protestant school, whereas the

others played hurling and Gaelic games. There were lighter moments when we were talking

about Easter and the other children asked: ‘What are you doing for Lent?’ This came

as a shock to our pupils, so we got their partners to talk about what they gave up and why.

The pupils were more likely to see similarities or simply to see their partner school as

other children’, only a few noticing the different accents. Most teachers, however, felt

that both sets of pupils had developed a better understanding of

each other

as a result

of the exchanges that took place (6: 3N, 3S):

Absolutely, and we were particular about the way in which we addressed the question of

the pupils having a better cultural understanding, because we’re aware that it’s to do with

learning about each other, as well as academic learning through joint tasks. Both schools

are drawing up a joint action plan for next year … that’s real collaborative work.

It broadened our children’s horizons. At first, they thought the other pupils were aliens.

Now they realize they are children just like themselves.

They did work as one group—we worked on ‘Our Towns’ and they found out the same

things about where they lived, then came together to discuss them, sending each other

PowerPoint slides which helped.

One of the teachers who felt that the two sets of pupils had

not

begun to work as one

group thought that they needed to see each other ‘in the flesh’ for this to occur.

Developing a sense of place

Just two teachers thought that their pupils had developed a sense of place through

cross-national work, but this was because they had met face-to-face (1N, 1S):

The face-to-face meeting made them realize that the other children were from far away,

somewhere else.

Yes, there was understanding, especially on St Patrick’s Day, because our partner’s

school was near where he was laid to rest.

Three felt that development of a sense of place had occurred to a small extent (3: 2S,

1N), but half said it had not (5: 3N, 2S). Again,

all

believed the children needed to

meet first:

We took the map out and did some artwork. It’s difficult to gauge this concept with special

educational needs children. Those who travel throughout Ireland on holiday and are more

articulate and have more of a sense of place.

Our kids are out of mainstream and do not have a sense of belonging anywhere. Yes, we

looked at the other pupils’ town on a map, we have been there and our children know it is

a long way away, but they would not know where it was.

Organization and management of videoconferencing

Approaches to planning and preparation for video conferencing

Practical arrangements for setting up videoconferencing sessions between linked

schools varied, both in planning approach and seating arrangements. Six teachers

prepared as a whole class because of small pupil numbers (3N, 3S):

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233

I have very small numbers this year and also school-age mothers who were off. They

prepare as a group and I hear them but don’t enter into it, apart from initial input [about]

contacting the other school. They decide who will speak first and what they’ll talk about.

Four split their classes into groups to plan and prepare. One had 40, two 12 and one

11 pupils:

Preparation is done in three groups. We talk, we tell the pupils about the kind of interactions

that might occur, and the Dissolving Boundaries initiative is the ‘independent’ group

and therefore within the bounds of literacy. It is much easier for me to manage.

We had three groups of two or three, but for special children it’s quite a lot to ask them

even to remember their partner in the other school.

Seating formation

Seating arrangements for videoconferencing were often constrained by the layout of

the rooms available and the location of the equipment itself, as not all teachers had it

in their own classrooms. Most seated the pupils in a semicircle (4N), three used the

‘hot-seat’ configuration with one or two at the front (3S), and three had pupils sitting

in a row (2S, 1N):

They sit in a semicircle with one chair at the front and each person moves forward when

it’s their turn to speak. They organized this themselves. The main benefit is having the

equipment in my own room, so that the pupils are in familiar surroundings.

Usually we have three pupils and a Learning Support Assistant in a semicircle at the

videophone, and we use the TV as we can control the sound better.

The room we used wasn’t ideal—a long room with a long table which was quite good

for the conference—but if you wanted to ‘pan in’ or get the whole group’s reaction, it was

awkward. We put three at the front and three behind and, if someone was talking, put the

phone closer. Better to move the camera rather than the children.

Using the technology to work collaboratively

Using computer conferencing

Six of the 10 teachers explained that their pupils could not use NINE although they

tried, two could but not frequently enough to derive maximum benefit, and two did

so once a week. Nevertheless, the teachers persevered:

It really has to be every day for special needs. We tried once a week, but could not get past

basic information. For those without literacy skills, we sent a message in NINE on their

behalf. They had something to say, but couldn’t say it without help.

For collaborative work between special schools, you’re asking too much. Having spoken

to other special school teachers, I think we have to be realistic. The pupils, in the end, used

one PowerPoint slide, which is quite a lot to ask of them. You’re talking about quite a lot

of staff input.

We didn’t use NINE very much, but it was still good for the children to experience it.

One teacher described how she and her partner posted messages to each other after

the pupils used NINE because it was thought better, as a routine, to ‘set aside 10

minutes to evaluate how it all went’.

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et al.

Computer conferencing and pupil motivation, confidence and self-esteem

In spite of limited usage, just under half of the teachers thought that computer conferencing

had contributed to their pupils’ motivation, confidence and self-esteem, when

asked about each in turn (2N, 2 S)—not only were they improved, but ‘there was

better expression and more considered responses’. Three disagreed (1N, 2 S) and

three thought pupils had been helped in these respects to a certain extent (2N, 1S);

the six teachers explained that the pupils were too dependent to derive much benefit

from this form of technology.

Using videoconferencing

By contrast, videoconferencing was considered a

much

more successful medium for

special needs pupils, most teachers reporting a weekly session (7: 3N, 4S). However,

experiences differed—usually for technical reasons with difficulties relating to

connectivity, although the equipment was tested at each location and the fault diagnosed

as beyond user control.

Videoconferencing and pupil motivation, confidence and self-esteem

Videoconferencing was deemed much better in each respect than NINE, and all ten

teachers spoke in glowing terms of improvements in almost all pupils, regardless of

the nature of their special needs. Typically, comments were positive and revealing,

and worth recording:

Motivation was fantastic—confidence, yes and self-esteem, yes. They come in on

Thursdays all spruced up with their uniforms on and smelling of aftershave and deodorant!

Most enjoy videoconferencing. Those less keen to speak still want to be seen and

involved. The confidence of the more capable has improved. They seem to be in control.

You can see it when they use the video phone—they’re relaxed, confident and at ease

with it.

The pupils looked forward to videoconferencing. The confidence of the less communicative

grew. Self-esteem and self-identity increased when questions were addressed to

particular people.

Success was attributed to the immediacy of videoconferencing, with no need for

keyboard skills, and the ‘concrete’ aspect whereby pupils could see and hear ‘real

things’.

Integrating the Dissolving Boundaries initiative into the curriculum

Nine teachers had no difficulty integrating joint project tasks into the curricula of

their schools (5N, 4S):

I could see the project’s possibilities as the focus is on pupils and learning, and I felt

comfortable that it could be integrated into existing structures. It has worked very, very

well. The social interactions have moved far beyond what we expected.

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235

One teacher said that the themes chosen for topic work suited both schools, but were

not fully integrated because of the wide range of special needs:

It was a great way to do a topic—interesting and motivating. The challenges to integration

were that the other pupils had different learning difficulties to mine—five out of eight have

reduced hearing and one of the others had a stammer.

Barriers to joint project work

Seven teachers identified barriers to joint work (2N, 5S) largely of a practical or organizational

nature, such as synchronizing videoconferencing sessions, poor picture or

sound quality, a lack of sustained communication, or delays in one school replying to

the other sometimes unavoidably. One teacher worried that the requirement for a

completed topic might overshadow the use and beneficial effects of the technology:

Aiming for perfection! The demand for an end-product detracts from the use of the technology

as an effective means of communication.

Two teachers saw few barriers:

Not many because it was well thought out at the planning stage, and little came as a shock.

I’m not saying that increased effort and adjustments haven’t been made, but I know this

class got a lot out of the project and so have I.

There are some here with severe learning difficulties, so it’s lovely that they’re involved.

It’s sophisticated technology, but they’re not intimidated by it.

Learning benefits

An impressive list of learning benefits emerged, principally the special needs pupils’

enhanced social and communication skills mentioned by all 10 teachers. These

included improved conversation etiquette—listening more carefully, posing appropriate

questions, more eye contact and better overall language skills. Challenges were

presented to the pupils as they interacted with each other through videoconferencing,

whether a special/special or a special/primary partnership. ICT skills were said to

develop, in most cases, and some pupils could use PowerPoint. There was better

presentation of work and improved coordination. Not only could these skills be transferred

to other curricular areas, but also to adult life. Pupils’ greater motivation,

increased self-esteem and enjoyment were re-emphasized. One teacher in a special/

primary link said:

The biggest area of learning has been social interaction. The social skills gained by the

partner pupils have been quite exceptional, as they challenged our pupils who

knew

they’d

been challenged. When a child who finds it difficult to interact one-to-one is asked a question,

and the other pupil then waits, re-phrases it and continues to wait, it’s an excellent

lesson in replying.

Effect of the Dissolving Boundaries initiative on group work

Group work was said by most teachers to have improved through pupils’ engagement

in collaborative tasks (6: 1N, 5S):

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et al.

We had pupils who would not normally associate with one another. Now they are more

tolerant of others, less self-centred, and they’re listening.

From the four teachers who disagreed, three had classes where the nature and

extent of learning difficulty demanded individual support for most pupils and would

have required a higher adult:pupil ratio for group work, and one had very small

numbers:

Our pupils all work individually—everything has to be highly differentiated. If they were

asked to think of and ask a particular question, that was challenging enough for them in

itself.

It’s very difficult to get a group to work together. In special schools, children who are

better than the others group together. One pupil on the Autistic Spectrum is quite isolated

and hasn’t many friends. Group work is not, therefore, as it is in mainstream.

One teacher, however, noted at least a

sense

of belonging to a group:

The minute I mention the partner school and videoconferencing, they’re all together, so

that in itself is where they see themselves as a group. If the project has done nothing else,

it has broken down barriers here and I’m pleased about that.

Extent of cross-national group work

As for operating as one cross-national group during topic work, six teachers believed

this had occurred (4N, 2S):

A lady from Norway took a lesson with the two partners as one group. Pupils from both

schools were asking questions and, although she was here, the first question came from our

partners. It was a brilliant conference! At the start, it was teacher-led and Learning

Support Assistant-led, but now

they

discuss what they’re going to talk about.

We exchanged two major projects working as a whole group. The pupils asked each

other what kind of work they did in class, then each gave the other samples.

Effect of peer audience

Nine teachers thought that the presence of a peer audience had a beneficial effect on

some pupils’ written and oral skills (4N, 5S), encouraging more careful preparation

and revision of collaborative work, and fostering a sense of pride. The pupils began

to consider what was ‘appropriate’ to say:

They edit and revise their work before conferencing and are at the age when they want to

come across as ‘cool’.

Oral and aural skills improved dramatically. Recapping on the first videoconferencing

session, I said, ‘You have to

wait

after you ask a question’. That was a big learning thing.

The pupils thought carefully before speaking and there was a greater awareness of what

was appropriate. They often reverted to known topics, such as

Neighbours

and Man.

United, as well as the prepared topics, as they became more comfortable with their partners.

The teacher whose pupils could not benefit from the peer audience effect said it was

because of their severe learning difficulties.

The global classroom 237

Inclusion and making the Dissolving Boundaries initiative work

Inclusion

Most teachers felt that the Dissolving Boundaries initiative had contributed significantly

to their school’s policy on inclusion (8: 3N, 5S), since pupils could be present,

participate and could achieve, as far as possible, in collaborative work between crossnationally

linked schools. Being part of a project with mainstream pupils was a major

contribution to inclusive practice, and the pairing of special with mainstream pupils

proved beneficial to both:

Everyone is included—even one boy with spina bifida in a wheelchair—but not a pupil who

is autistic and follows her own programme.

The project attunes our children to talking to pupils in a mainstream school and thus

feeling that they are included.

They were all so proud to be involved. One pupil who would not get out of her chair to

go to a computer is now first over! The difference it has made to her is amazing because

she wants to write more.

Making Dissolving Boundaries work

Lastly, the teachers identified the key elements that made Dissolving Boundaries

work, most referring to the need for very strong rapport between partners and mutual

enthusiasm (6: 3N, 3S). Most also spoke of the need for flexibility, cooperation and

adaptability as the project progressed (6: 3N, 3S). Timetabling had to be planned to

suit both schools—not always straightforward (2: 1N, 1S)—and easy access to the

technical equipment—ideally in the teacher’s own room (2: 1N, 1S)—was essential.

The support and interest of other school staff was essential, particularly the senior

management (5: 3N, 2S):

You need the support of the senior management team, as well as your colleagues. You

need ‘come and go’ with your partner school. Be flexible, and if things don’t work, try to

get around them for a solution and just enjoy it!

Conclusion

We must recognize that the experiences and potential benefits of the Dissolving

Boundaries initiative, as they relate to pupils in the special sector, differ in many

respects to those in mainstream schools. Nevertheless, there is just cause to celebrate

the achievements of both learners and teachers who have used quite complicated

forms of technology in an environment where a wide range of learning and behavioural

difficulties, sensory impairment and physical disability is present. It is acknowledged,

naturally, that this study involved small numbers and results cannot be readily

generalized. However, there was sufficient consensus amongst the project teachers on

the main research questions to convince the researchers of the authenticity of the

qualitative data.

Cultural awareness developed and the pupils were helped to understand, as far as

cognition allowed, that they could communicate with children and young people in

238 L. Abbott et al.

another country. Thus they could go beyond the microcosm of their own classroom

to the ‘global’ classroom using the form of ICT that suited them best. Isolation was

reduced and the scope for developing self-identity increased.

Computer conferencing undoubtedly benefited some pupils, but its use was

constrained by poor literacy skills or fine motor control. Videoconferencing was the

more successful medium because of its immediacy and visual stimulus. Those who

were sufficiently articulate but lacked keyboard ability could experience a measure of

challenge and success. As Berger et al. (1998, p. VIII-2) said, ‘students with severe

disabilities can find as much enrichment with the most sophisticated equipment as

can [those] with mild disabilities’. But no matter how powerful the technology, those

with special educational needs must have the most appropriate form of ICT (see

McKeown, 2000, p. ix), as amply demonstrated here.

Educationally valuable, collaborative topic work was successfully integrated into

the curricula of the linked schools, although barriers could exist when there was a lack

of sustained communication or difficulty coordinating arrangements. However, as

McKeown (2000) has stated, integrating technology into teaching will only work if it

helps to meet learning objectives, and teachers and pupils are confident about using it.

Learning outcomes included enhanced ICT, literacy and communication skills.

Group work within classrooms improved for all but the most dependent, and most

teachers believed that cross-national work as one group had also been achieved.

Moreover, vital social skills grew that could be carried through to adult life. The

importance of having nurtured social interaction cannot be over-emphasized, as there

are considerable difficulties in getting children and young people with special needs

to work together. The teachers were pleased to report an increase in pupils’ motivation,

confidence and self-esteem, reflecting Goodison’s (2002, p. 222) comment on

the motivational impact of ICT on pupils and teachers: ‘The gains in self-esteem and

confidence amongst the staff are enhanced by the positive feelings they have in

observing the pupils’ commitment and success, so creating a virtuous circle.’ It is to

this ‘virtuous circle’ that the work of Dissolving Boundaries continues to contribute

as part of the advancement of global learning.

What, then, made the project work? The key elements for success were a strong

network of support at a whole-school level and good relationships between partner

teachers willing to adapt to one another’s circumstances. Timetabling had to be

compatible, access to the technical equipment convenient and both partners ICT

literate, with help when necessary. Similarly, Berger et al. (1998) identified factors

promoting successful technology use as training, technical assistance and collaboration.

As one participant put it:

You might have very enthusiastic, confident pupils, but if the management of the school

and the teachers involved in the project are not committed to it, it will quite simply fall

apart. If they are, it will blossom and they can look for ways in which the technology will

serve them.

This programme, supporting two governments’ education strategies, is working

across national frontiers spreading good practice and demonstrating that different

The global classroom 239

curricula and different cultures need not be obstacles to cross-national cooperation.

With respect to inclusion, of central importance is the fact that the special schools

participated in a project with mainstream counterparts, some interacting with pupils

in regular classes, in quite a unique way, to derive social and learning benefits within

the parameters of their own ability. The Dissolving Boundaries initiative may be seen

as a fitting canvas for inclusion and an appreciation of diversity in its fullest sense.

Let us conclude by quoting from the mission statement of one participating school

in its pursuit of the provision of a quality education, and anticipate that Dissolving

Boundaries, too, ‘will offer a child moments of delight, moments of insight, moments

of wonder, pride in achievement and happiness in being accepted’.2

Acknowledgements

The continued support is acknowledged of the Department of Education in Northern

Ireland and the Department of Education and Science in the Republic of Ireland,

who play a highly supportive role in the continued financing of this cross-national

work. Particular thanks are extended to the project teachers in the special schools who

kindly agreed to be interviewed.

Notes

1. The equivalent of ‘primary school’ in the Republic of Ireland is ‘national school’, although the

term ‘primary’ is used in this report as it equates to UK and Northern Ireland usage.

2. Reproduced by kind permission of Harberton School, Belfast, Northern Ireland.

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