My promotion: Free S&H for $30 purchase.
shoptilldrop2003's purchase is $29.80. Is this $30????
She INSISTED that I give her the FREE S&H. If not, as quoted from her curt email, "we abort the deal" => trying to force me into giving in to her!
Of course, no seller likes to be forced into submission especially when it wasn't her fault in the first place. If the buyer doesn't pay for what she bids for, then of course, I rate her bad lar! Then I am supposed to rate her GOOD?
She then implied that if I were to give a bad rating - she would retailiate - "fine if you want to give me bad rating, any way, i don lose anything as i don sell on the net. but not your case" => 2nd time trying to force me to give into her
Then again, when I stood my ground, she started with the namecalling - "...but since you are so inflexible...". And actually got the cheek to say "buyers all always right". Huh? Er...my promotion is for $30 and above...your purchase is $29.80...you are RIGHT in demanding FREE S&H? Huh??? Gee, my Math teacher must have teached me some terribly wrong set of Math!
And ya, says that since so much "fire" she doesn't want to complete the deal! Ya -> MY fault for cheating her out of her free S&H!
After getting her bad rating for not honouring her bids, of course, she retaliated and said that "but buyer got to honour bid, if not will get BAD rating?" -->Duh! Common sense, right?
And actually said, "Would glady pay for s&h if you sounded more courteous and friendly".Very ironical. Check out her emails that she sent me & see whether she was courteous and friendly to me first!
My Giordano example to illustrate ANOTHER point which she failed (or didn't want) to get. So she proceeded to say that "Giordano staff will apologise even if I back out". chope chope Sure, Giordano staff will apologise in front of your face. After that, you go back & see what's their REAL reaction at! And you want me to apologise? Ya, I am SO sorry that I am so lucky to get another FANTASTIC customer!
Below are all the emails as exchanged.

shoptilldrop2003 won 2 auctions –
BRAND NEW Avon Walk Into Summer Pedicure Kit $9.90 Auction # 89504032
BRAND NEW Makeup Charms Bracelet $19.90 Auction # 87978064
The following graphic is from my Closed Auctions list:
Both auctions state this upfront:

As soon as the auctions end, I emailed this:

shoptilldrop2003's email:

Apparently, someone either doesn't understand
1) English
2) Math
3) logic
4) all of the above

My email:

shoptilldrop2003's email:

If you're a seller, would you think that this is a
1) FRIENDLY & COURTEOUS email OR
2) CURT & RUDE reply?

My email:

shoptilldrop2003's email:

I really like the "onyl short of $0.20 you also want to mention" part. Ya, it's only $0.20 more. And yet this buyer is trying to force me to give her FREE S&H when she doesn't qualify for the offer! Ya, it's only $0.20 mah! And furthermore, "...but your case" implies that she would give a bad rating and that will affect my business.

My email:

Apparently, someone couldn't understand my Giordano example. So I have to explain it here.
Example - Giordano promotion - 20% for every $50.
Customer's items only $49.90.
And customer insists on getting the 20% discount.
DO you think that Giordano will let the customer get the discount?
Of course not 'cause the promotion is for at least $50!
That is the GIST of my example that someone didn't GET it and then proceeded to twist my example.
I even offered to give her CASE # 'cause she is more than welcomed to make a report. I am very happy & have lots of time to do so if she wants to.

shoptilldrop2003's email:

Now the name-calling starts - she says that I am "inflexible" when any Tom, Dick or Harry can tell who is the unreasonable person who insists on getting Free S&H. Hello, dear, I didn't force you to bid for my stuff. Obviously you can read & write but you don't comprehend what "FREE S&H with every $30 purchase mean. And now it's as if I am cheating you out of your "deserved" S&H! And check out her buyers all always right sentence. Well, I don't see how a buyer who cannot understand that $29.80 is NOT $30 can be ALWAYS RIGHT! Ya, a lot of "fire here". Simply because someone doesn't understand English/Math & still insists on getting her own way.
The Giordano example, as mentioned, she didn't get my point. So she goes to say, "i can always back out and say i am not buying even if they have already scanned the item". Ya true. But here at the auctions, every bid is legally binding. Your bid is a contract. And furthermore, you had eyes to read through my auctions (which I assumed you had & you did) - so how can you back out your bid?

My email:

Being super-efficient & a person who keeps her word, of course, I rated her bad

2 days later, as shoptilldrop2003 had mentioned in her email, of course, she dropped me a bad rating (as expected):

Hmm..suddenly, her English standard seemed to have improved drastically. In her emails, there weren't proper sentences (no capital letters nor fullstops) as well as spelling mistakes. And now flawless English? Are you sure it's written by the SAME person??
According to the Yahoo! Auction Guidelines:

1) So, duh, if buyers don't honour their bids (through no fault of the seller, may I add), I have to give them GOOD rating is it?
2) Hmm...I don't sound courteous & friendly? Read my emails vs her emails. And you be the judge who's NOT courteous nor friendly!
3) Quoted from her email - Talk to me about no S&H because short of 20 cents. Somehow, again someone cannot see that $29.80 is NOT $30...
4) And ya, I agree Giordano staff will apologise. But once you turn your back, of course the staff would be commenting on your attitude!
Ya, I also agree that I have to give you a bad rating so that potential sellers know exactly what kind of buyer you are.

My response at my ratings board:

My response at shoptilldrop2003's ratings board:
Some people might argue that "hey, it's only $0.20 less. You should have just closed one eye & give in & you'd make $20++ more". I do make exceptions if the buyers ask me in a NICE manner. However, I cannot stand buyers who bully the sellers & especially so when they think that they are ALWAYS RIGHT. If the buyer had given some basic respect/courtesy and asked NICELY, I'd have been happy to do so and both of us would have a happy transaction. Obviously, this is NOT the case here & I am more than happy not to deal with such a buyer.
As mentioned in my emails, I have nothing to hide. Thus I am revealing ALL the emails & comments that have been exchanged.