This
portion of the Basic Network Troubleshooting is probably the easiest and
yet most easily misunderstood. Since anyone today building their first
network will be using CAT5
or Twisted Pair cables, (believe me it is so much easier to use than
Coaxial cable... ), this discussion is about CAT5.
But, it need not
be hard... unless you make it hard.
A basic network,
two PCs joined together to share the files on one and other, is composed
of the following:
Cabling is
usually the first thing to suspect:
Single cable
setup
When you
use only a single cable to connect two PCs, no hub or switch between them,
the cable MUST be a cross-pin
or Crossed-Over cable. If you have a standard
patch cable or straight through cable, it will not work. To
understand, go to our "Cabling Issues" page to read more: Cabling
Issues
Hub (or
switch) Setup
If you
have a hub and both PCs are connected to it with a separate cable, (this
is seen more and more these days), the cables must be
standard patch cables or Straight-though cables.
Network Cards:
Not the
most sure-fire way to check the Network card, but if the small light on
the back of your card is green, typically it is functioning properly.
Just like
troubleshooting any I/O, (in/out), card, be sure the slot the card is in
is functioning, you can always switch the card to another slot on the
motherboard. Be sure that the card has been assigned an IRQ by the
Bios, preferably IRQ 10 or 11. Can the card be bad right out of the
box? But, of course.
A big issue here
with any I/O card, but mostly with Network cards is to have the proper
driver. Windows will look at cards and load drivers it believes will
work... that does not mean they will work! If you did
not receive a disk with drivers when you bought the card, then download
them from the manufacturer's web site. If the card is too old to
have drivers available or just an odd card with no drivers... even
buying a low-end card is better than fighting this nightmare.
You may get a bad
Network Card right out of the box. It does happen... and if
the card is bad, it is hard to troubleshoot. That is why we should
keep extra cards around, so we can switch out any card that does not seem
to function properly. You can pickup an extra card cheap Network
card for under $16 dollars, (in the US), to switch out a card that does
not seem to be functioning.
The best
way to insure that the hardware you are using is working is to BE CAREFUL
with it during the installation. Computer components fail most often
because of mistreatment... dropping them, banging them and so forth.
Yes, heat is a killer... so is static electricity... but, more
components are damaged by mistreatment than anything else.
There is just not
a lot more to tell you... there is just too little that can go wrong
with Network hardware. So, be patient and if you have a problem, go
slow switching out any perceived bad parts.
Step
by step with screen captures of networking computers for win95-winxp