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COMPAQ COMPUTERS

COMPAQ QUICK RESTORE METHOD 1 - Power the unit on and insert the QuickRestore CD#1 in the CD-ROM drive. -Boot the machine from QuickRestore CD#1. -At the first (blinking) "Compaq QuickRestore" box...press Caps Lock. -At the second (non-blinking) "Compaq QuickRestore" box... press Num Lock. -You should then see a language selection screen. -Select a language. -You should then get to the QuickRestore welcome screen. -Press CTRL Q -You should then see the letter q in parenthesis in the title of the screen. Now follow the onscreen instructions

COMPAQ QUICK RESTORE METHOD 2
1. Insert the QuickRestore CD into the CD drive and restart the system.
2. When the red Compaq logo appears, press and hold the Caps Lock key. Next screen will be a blinking QuickRestore screen.
3. When the QuickRestore text stops blinking, press and hold the Num Lock key.
4. On the next screen, release the Num Lock key, select a language, and press Enter.
5. Immediately press Ctrl + Q keys.
6. Select the model number and press Enter. NOTE: If the model number does not appear then press the Ctrl + Q key again.
7. Follow the onscreen instructions. The QuickRestore process will start on the computer now. If the above steps failed, take the CD out and restart the system, Tap The ESC key at bootup, it will take you to the setup screen where you can change the Boot Order. Change the Boot Order to CD and perform the above steps again.

COMPAQ QUICK RESTORE METHOD 3
1. When the computer starts from the QuickRestore CD, ensure that the Num Lock and Caps Lock keys are On. You will see "QuickRestore" flashing in the middle of the screen.
2. When "QuickRestore" stops flashing, turn off the Num Lock key.
3. At the language selection, select English. 4. Follow the onscreen prompts to complete the FullRestore process. NOTE: A FullRestore will remove all data from the C: drive and return your computer to factory settings. So, ensure that you back up your personal data to a removable media such as floppy, or zip disks before performing a QuickRestore.


COMPAQ QUICK RESTORE METHOD 4 - Go into BIOS and make sure that the CD-ROM is the first drive in the boot priority. Have customer make a startup disk, go into DOS and delete all partitions (both of them). Next, have the customer insert the recovery disk and reboot to go through the recovery disk. The recovery disk will recreate the partitions and restore the system back to the original configuration.

If a customer has a COMPAQ computer and they have a DVD drive that does not have the software (due to a recovery or whatever reason), there is a FREE download available online for DVDExpress software at the following address: http://www.compaq.com/support/files/19001.html

HEWLETT PACKARD COMPUTERS

HP Recovery Lock Ups

1) Remove floppy disks and disconnect all peripherals 2) Insert Recovery CD 1 3) Boot the compute, pressing F8 or hold CTRL to get to the Windows startup menu 4) Choose "Step by Step Confirmation" 5) Answer "no" to starting any processes with : DRVSPACE DBLSPACE DWCFGMG Answer "yes" to all other items 6) Choose "Advanced Options" and "Exit to DOS" 7) Type C: <enter>, then type smartdrv ct <enter> 8) Type D: <enter>, then type recovery <enter> 9) Continue the normal Format and Recovery Process.

 

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Michael, Robert Copyright 2002 Last Modified :12/27/02 06:54 AM