Computer
Support - S.T.P. (Stop The Problems) Computer Support – Self Employed
London
2000
Technical software & hardware phone and or in person support for users in a home setting
Installed
POS systems and trained company users
Eaton's
Security - Eaton Company –
(6 mth contract)
London 1999
Visual security, in view of customers wearing security jackets
Maintained communications through walkie talkie
Kept close contact with all customers, during the stores final days
Computer
Support
– (6mth Contract) -Axia
Performance Center
London, Ontario 1999
Hardware
and software phone or in person support
On
call 24/7 supporting desktops and laptops
Installation
of all forms of software and Internet software support
Personal software trainer
IT
Specialist - (Contract Position) - ISM
Canada, Div. Of IBM
London, Ontario 1997
Supported
clients in Lotus SmartSuite desktop and laptop environments
Trained staff on software
Maintained OS/2
& Windows 95 working environment
Assisted clients in a level II support role
Computer
Consultant (Contract Position)
University
of Western Ontario
London, Ontario 1996-1997
Supported
students queries concerning Microsoft Office in class as well as phone
support
Troubleshot
all students laptop and home PC computer queries
Maintained
Hewlett Packard computer and Hewlett Packard printer hardware
Handled
cash flow for students printing privileges
Software/Hardware Installer - (Contract Position)
Micro Age Computer
London 1995
Installed
RAM, PC Boards, CD-ROM and software also diagnosed problems with hardware
Set
up IBM PC's with Network Interface Cards
Tuned
PC's to function in a school environment
Implemented
final set up of IBM PC's for running on network
Computer
Administrator(Contract Position)Huron-Perth
Board 1993-1994
Supported,
trained staff and students in Windows 3.1
Maintained
software; Lotus 123, WordPerfect on Novell network
Managed
IBM Dos/Windows machines, 30 Macintosh machines
Installed
150 Dos & 30 Macintosh machines, Installed ram chips & bus cards
into Macintosh
Software & Hardware Sales - Software Library London, Ontario 1992-1993
Helped
customers, maintained cash flow; offered advice on PC purchases and hardware
problems
Prepared
store for opening, closed store and balanced day’s transactions
Computer Administrator - George Brown College Toronto 1990 - 1991
Information Resources Assistant - West Park Hospital Toronto - Summer 1990
