Employment History
Computer Support Specialist - Tru-Select - Dimensions Retail Systems Inc.
November 1999 - Present London, Ontario
- Installation of Hewlett Packard hardware and specially intergrated management software on-site across Canada
- Complete implentation, training and support to all staff and management on-site
Network Support - Axia Performance Centre
February 1999 - May1999 London, Ontario - Contract
- Network, Hardware and software support
- On call 24/7
- Installation of all forms of software and Internet software support
Information Technology Specialist - ISM Canada, Div. Of IBM
April 1997 – December 1997 London, Ontario - 8 month Contract
- Supported clients on Token Ring in Lotus Smartsuite application
- Lotus Notes v4.0 client support and administration
- Maintained OS/2 & Windows 95 working environment
- Assisted clients in desk-side software & hardware based queries
Computer Lab Consultant - University of Western Ontario
September 1996 - April 1997 London, Ontario - 8 month Contract
- Supported students queries concerning Microsoft Office
- Troubleshot all students laptop and home PC computer queries
- Maintained minor Novell network functionality's
- Maintained H.P. computer and H.P. printer hardware
- Handled cash flow for print credits
Computer Software/Hardware Installer - MicroAge Computer
August 1995 London, Ontario - Summer Contract
- Installed RAM chips, PC boards, CD-ROM & Software
- Setup of IBM PC's with Network Interface Cards
- Tuned PC's to function in a school environment
- Final setup of IBM PC's for running on network
Network Administrator - Huron-Perth County School Board
June 1993 - July 1994 Stratford, Ontario - 1 Year Contract
- Supported and Trained staff & students in Windows 3.1
- Maintained all hardware and troubleshot all software queries
- IBM Dos/Windows machines, 30 Macintosh machines
- Used Novell NetWare 3.11 attached to 10 Base T. cabling
- Set-up Peer to Peer Macintosh
- Connected all patch cabling to concentrators
- Installed 150 Dos & 30 Macintosh machines in a school
- Installed Ram chips & bus cards into Macintosh Computer
Software & Hardware Sales - Software Library
July 1992 - March 1993 London, Ontario
- Dealt with customers and maintained cash flow, offered advice
- Prepared store for opening, handled software queries
- Repaired IBM computers, rented software and sold computer products
Computer Administrator - George Brown College
Sept. 1990 - May 1991 Toronto, Ontario - School Year
- Tutored students in computer technology and software fundamentals
- Maintained an IBM & Macintosh environment
- Monitored computer lab in student library
- Worked with Novell NetWare
Information Resources Assistant - West Park Hospital
Summer 1990, Toronto Ontario
- Trained staff on Lotus 123
- Helped manager with day to day computer tasks
- Managed 1 employee to help with day to day tasks