Fatal Exception Errors and Invalid Page Faults


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CTRL+F. These are all Microsoft Knowledge Base Articles.

1st, Here's the details on Page Faults and how they effect the core component of Windows 95 and 98, and actually Windows NT as well.

14 (0Eh): Page Fault

The Page Fault interrupt allows the operating system to implement virtual memory on a demand-paged basis. An interrupt 14 usually is issued whenever an access to a page directory entry or page table with the present bit set to 0 (Not present) occurs. The operating system makes the page present (usually retrieves the page from virtual memory) and re-issues the faulting instruction, which then can access the segment. A page fault also occurs when a paging protection rule is violated (when the retrieve fails, or data retrieved is invalid, or the code that issued the fault broke the protection rule for the processor). In these cases the operating system takes over for the appropriate action.


Explorer caused a page fault in module Shell32.dll, Kernel32.dll & MISC' Other lockups: 0137.xxxxx

What Are Windows 95/98 Fatal Exception Errors
Large Data Transfer Using WinSock Over SPX May Not Work
Windows 95 MSDLC32 Does Not Receive Broadcast Packets
Windows Sockets Programs Using WSIPX May Not Work
WFW TCP/IP Files May Result in Problems with Windows 95 TCP/IP
Random Fatal Exception Errors While Running Windows 95/98
Error Message: This program has caused a Fatal Exception 0D
16-Bit DMA May Cause Static or System Hang
Windows 98 Hardware.txt File Online
Troubleshooting Windows 98 Startup Problems and Error Messages
Windows 98 Hardware.txt File
Windows 98 Display.txt File
Windows 98 Setup.txt File
Causes of General Protection Faults
General Protection Fault or Invalid Page Fault During Setup
"Fatal Exception OD 03E7:00003497" After Upgrading to Windows 98
Fatal Exception Error Message Printing to Okidata OL-600e
Fatal Exception in CDVSD Starting Windows 98
Windows 95/98 DHCP Retry Compliance with RFC2131
Fatal Exception Error Message in VXD IOS(04)
"Fatal Exception 0D" Using ATI All-in-Wonder Pro Video Adapter
"Fatal Exception OD" Using Copy Disk Command
Fatal Exception Error Message While Upgrading Jetbook
Problems Using Media Player to Play .avi Files
Err Msg: Fatal Exception 0E at 0028:c028bac6 in VXD Vwin32 05...
Plugging and Unplugging Power Cord May Hang Computer
Error Message: A Fatal Exception 06 Has Occurred at...
Error Message: Fatal Exception 0028 in VXD Helpwgrd
Err Msg: A Fatal Exception 0E Has Occurred at 0028:<XXXXXXXX>
Errors When Shutting Down Windows with Compaq FX-Series Monitors
Problems with Microtek Color Pagewiz Scanner After Upgrade
Novell Client32 Does Not Work After Upgrading to Windows 98
Unexpected Behavior When Updat_cd.com File Is Loaded at Startup
Fatal Exception Error Message with Comspeed Version 2.14
Hang or Fatal Exception Error If Paging Drive Is Ejected
Large IDE Hard Disk May Run In Compatibility Mode
Err Msg: A Fatal Exception 0E Has Occurred at 0028:C02A0201...
Fatal Exception Error When Opening or Closing Control Panel
Fatal Exception Error Message in VXD VMCPD(01)
PRB: Class ResetToDefault Method Causes Fatal Exception Error
Fatal Exception When You Connect SideWinder Precision Pro
Fatal Exception Error Message in VXD IOS(04)
"Fatal Exception 0D" Using ATI All-in-Wonder Pro Video Adapter
"Fatal Exception OD" Using Copy Disk Command
Fatal Exception Errors in Wsipx.vxd
DSS80: Fatal Exception 0E When Forcing Standby Mode
Fatal Exception Error Message While Upgrading Jetbook
BUG: Word Doc in Component Gallery Gives Fatal Exception Err
Err Msg: Fatal Exception 0E at 0028:c028bac6 in VXD Vwin32 05...
BUG: Component Gallery Dynamic Folder Gives Fatal Exception
Error Message: A Fatal Exception 06 Has Occurred at...
Error Message: Fatal Exception 0028 in VXD Helpwgrd
Err Msg: A Fatal Exception 0E Has Occurred at 0028:<XXXXXXXX>
OL98: "Fatal Exception Error 06" With Cirrus Logic Driver
Err Msg: A Fatal Exception 0E Has Occurred at 0028:C02A0201...
Fatal Exception Error Message with Comspeed Version 2.14
WD97: Fatal Exception Connecting to a Novell Drive in Word
"Fatal Exception 0D at 0327:00004DE4" on HP Vectra VL5
"Fatal Exception 0E" Error Message When Ejecting Laptop
Fatal Exception in Msgsrv32.exe When You Quit Windows 95
Fatal Exception Error Accessing Windows NT Share From Windows 95
PI: Mustek scanner: Fatal Exception Error in VXD PPSCAN
Fatal Exception Error Using DHCP
GP Fault or Fatal Exception Error on Intel MMX CPU
Deadly Tide: Fatal Exception OE After Pressing F3 Key
"Fatal Exception Error 06" with Sharp Mebius
Fatal Exception When Logging on to NetWare from Windows95 Client
What Are Windows 95 Fatal Exception Errors
"Windows: A Fatal Exception" Error Message When Opening BBS
Fatal Exception 0E in VNETBIOS Using NetWare Login Script
Fatal Exception 0E in Ios.vxd with SCSI Printer
Fatal Exception in VMM(06) Caused by Damaged Registry
Fatal Exception Errors and Random Characters Using ATI Mach 32
Random Fatal Exception Errors While Running Windows 95
OFF95: Fatal Exception Error While Find Fast Is Indexing
Error Message: This program has caused a Fatal Exception 0D at 00457:000040B1 and will be terminated
Fatal Exception Selecting to End of Line in Edit
BUG: CONFIGMG_Yield Can Cause Fatal Exception Under Win95 OSR2
"Fatal Exception 0E" Error Message When You Start Windows 95
Hang or Fatal Exception Error If Paging Drive Is Ejected
Dilbert Err Msg: Fatal Exception 0E in VxD Dsound(03)
"Fatal Exception 0E" Error Message When Running McAfee VirusScan
"Fatal Exception OD" Error Message After Pressing CAPS LOCK Key
Fatal Exception Error or Computer Hangs with Incoming Fax
"Fatal Exception 0E" Error Message Attempting to Open Folder
Fatal Exception After Hardcore Visual Basic 2nd Ed. Setup
Fatal Exception Error When You Press the CAPS LOCK Key
Fatal Exception Error When Opening or Closing Control Panel
Error Message: A Fatal Exception Error 06 Has Occurred
"Fatal Exception" Error Suspending and Resuming with MSDLC32
Fatal Exception Error in VREDIR with DCOM Program
OL97: "Fatal Exception Error 06" With Cirrus Logic Driver
Kids Plus!: Protect It! Err Msg: A Fatal Exception Has Occurred
Fatal Exception Error Running Add New Hardware Wizard
Fatal Exception Error Opening Gaming Devices Tool
Fatal Exception 0E in WSIPX Using Windows Sockets Program
GW 1.0: Fatal Exception OD Error After Pressing CAPS LOCK Key
"Fatal Exception 0D" Error Message Installing Program
"Fatal Exception 0E" May Occur During Critical Suspend
"Fatal Exception Error" with Iomega IDE Zip Drives
Fatal Exception in DLC Running Program from NetWare Server
Neverhood: Changing Screen Resolution Causes Fatal Exception



Explorer caused a page fault in module Shell32.dll, Kernel32.dll & MISC' Other lockups: 0137.xxxxx

POSSIBILITIES: 1.

Explorer: This program has performed an illegal operation and will be shut down.

If you click the Details button, the following information is displayed: EXPLORER caused a divide error in module SHELL32.DLL at 0137:7fe1402f.

CAUSE:
This error may be caused by a combination of the following conditions: The horizontal spacing for icons is set too high or set to 0. You are using a video resolution of 640 x 480. The taskbar is placed at the left or right edge of the screen, and has been expanded to larger than the default size.

RESOLUTION
To correct this problem, use any one of the following methods: Decrease the horizontal icon spacing. To do so, follow these steps:
1. Use the right mouse button to click an empty area on the desktop, and then click Properties on the menu that appears.
2. On the Appearance tab, click Icon Spacing (Horizontal) in the Item box, and then decrease the value in the Size box to a value greater than 0. 3. Click OK.

Change the video resolution so that it is greater than 640 x 480. To do so, follow these steps:
1. Use the right mouse button to click an empty area on the desktop, and then click Properties on the menu that appears.
2. On the Settings tab, move the Desktop Area slider one notch to the right.
3. Click OK. Decrease the size of the taskbar. Move the taskbar from the left or right edge of the screen to the top or bottom of the screen.

STATUS:
Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
2. Explorer caused a page fault in module Shell32.dll. Explorer caused a divide error in module Shell32.dll. CAUSE This problem can occur if you are running a version of Plug-In for Windows (Plugin.exe) earlier than version 2.5. Versions of Plug-In for Windows earlier than version 2.5 are not compatible with Windows 95.

RESOLUTION
To work around this problem, disable Plug-In for Windows. To do so, remove Plugin.exe from the Startup folder or from the "load=" line in the Win.ini file in the Windows folder, and then restart your computer. To resolve this problem, contact the software's manufacturer to inquire about obtaining an updated version of the program that does not cause this problem.

For information about other possible causes for the "Explorer caused a divide error in module Shell32.dll" error message, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q136475 TITLE : Err Msg: Explorer Caused a Divide Error in Module Shell32.dll Plug-In for Windows is manufactured by Plannet Crafters, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.


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