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IE5 Installation and Setup Troubleshooting Issues |
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How to Use the Internet Explorer Repair Tool
Microsoft Internet Explorer version 5 for Windows 98
Microsoft Internet Explorer version 5 for Windows 95
Microsoft Internet Explorer version 5 for Windows NT 4.0
Microsoft Internet Explorer version 5 for Windows 3.1
Microsoft Internet Explorer version 5 for Windows NT 3.51
Microsoft Internet Explorer version 5 for UNIX on Sun Solaris
Microsoft Internet Explorer version 5 for UNIX on HPUX
Before you download a free version of Internet Explorer 5 or obtain a CD-ROM, make sure that your computer meets the minimum hardware requirements for running Internet Explorer 5. The minimum hardware requirements include:
Microsoft Windows 3.1x or Microsoft Windows NT 3.51:
A 486/25 processor or faster
30 MB of hard disk space to run Setup for a minimal installation (uses
only about 16 MB of disk space after Setup has completed)
Windows 3.1x: 12 MB of RAM minimum
For Windows NT 3.51: 16 MB of RAM minimum
Microsoft Windows NT 4.0, Microsoft Windows 95, or Microsoft Windows
98 :
A 486/66 processor (Pentium processor recommended)
For Windows 95 or Windows 98: 16 MB of RAM minimum
For Windows NT 4.0: 32 MB of RAM minimum
For Windows NT 4.0: You must be running Service Pack 3 (or later)
NOTE: Internet Explorer 5 and Internet Tools Setup installs the majority of files on the drive on which Windows is installed, regardless of the installation location you choose. To free space on your hard disk to meet the disk space requirements, you must free space on the drive on which Windows is installed.
Sun Solaris:
Sparcstation 2 or higher
32 MB of RAM (64 MB recommended) and English Solaris 2.5 or later
Disk space required to install (approximate): 68 MB
HP-UX:
HP 9000 Enterprise Server, HP 9000 Workstation, or HP Visualize Workstation
64 MB of RAM (96 MB recommended) and English HP-UX version 10.20 or
later
72 MB of hard-disk space to perform the installation
If you do not know if your computer meets the requirements, consult the documentation included with your computer. Some components and features may require additional system resources not outlined above. For example:
Mouse
Modem or Internet connection
CD-ROM drive
You can obtain Internet Explorer 5 (for all available operating systems)
on CD-ROM by placing an order through the Microsoft Web site, or by calling
(800) 485-2048. For additional information, or to download a free copy
of Internet Explorer 5 and Internet Tools, please see the following Microsoft
Web site:
http://www.microsoft.com/windows/ie/default.htm
In most cases, the Internet Explorer download page recommends a specific browser for your computer. Click Next and run the program from its current location (Windows users), or download it to your hard disk (UNIX users).
To download Internet Explorer for any operating system, click the link
for the operating system version you want to download on the following
Microsoft Web sites
Internet Explorer
Products Download
http://www.microsoft.com/windows/ie/download/
NOTE: You may need to click the link to the main download index to see all versions.
If you are running Windows 98, you can also download and install Internet Explorer 5 from the Windows Update site by clicking the Windows Update shortcut on your Start menu.
To download Internet Explorer 5 for Windows 95, Windows 98, and Windows NT 4.0 from any computer running Windows 95, Windows 98, or Windows NT 4.0, run Ie5setup.exe from its current location and click Install Minimal or "Customize your browser". You can then click Advanced to select the Download Only option. If you choose to install over the network, review the "Before Installing Internet Explorer 5" section below and then skip to the "Installing Internet Explorer 5" section. Only the installation files that are necessary for your current operating system and its configuration are copied to your hard disk.
To download Internet Explorer 5 for Windows 3.1 or Windows NT 3.51 from a computer running Windows 3.1, Windows 95, Windows 98, Windows NT 3.51, or Windows NT 4.0, click the "Windows 3.1 and Windows NT 3.51" link on the Internet Explorer download page and run Setup.exe from its current location. Follow the instructions on your screen to download Internet Explorer 5 for Windows 3.1 or Windows NT 3.51.
NOTE: You cannot use the Download Only option to download Internet Explorer 5 for Windows from a file:// address (either a UNC path or a mapped drive letter). You can download Internet Explorer 5 for Windows to a file:// address if you first map a local drive letter to the network share from which you want to download. You cannot download Internet Explorer 5 for Windows 95, Windows 98, or Windows NT 4.0 from a computer running Windows 3.1 or Windows NT 3.51, and you must download Internet Explorer 5 for DEC Alpha (Windows NT 4.0) on a DEC Alpha-based (Windows NT 4.0) computer.
All these methods of obtaining Internet Explorer include an Internet Explorer 5 and Internet Tools package and 90 days of free support from Microsoft. You may also be able to obtain a customized version of Internet Explorer 5 with a third-party program, from a third-party Web site, from your Internet service provider (ISP), or from your corporate administrator. Note that installing a customized version of Internet Explorer 5 (even if you uninstall it and install a version distributed by Microsoft) may change your support offerings from Microsoft. For additional information, see the "How to Obtain Assistance with Internet Explorer 5" section below, or contact the person or company that distributed your original (customized) copy of Internet Explorer 5.
NOTE: To obtain a 128-bit version of Internet Explorer 5, upgrade over a 128-bit version of Internet Explorer 3 or 4 using any version of Internet Explorer 5 obtained as noted above. To obtain a 128-bit update for Internet Explorer 5 after Internet Explorer 5 is installed (United States and Canada only), click About Internet Explorer on the Help menu. Click the Update Information link to download the update. Microsoft does not distribute 128-bit versions of Internet Explorer 5 on CD-ROM (including the United States and Canada). For additional information, please see the following article in the Microsoft Knowledge Base:
Q195833
How to Upgrade Internet Explorer to 128-Bit Encryption
Before you install Internet Explorer 5, make sure that your computer has the latest updates available for your specific operating system configuration.
Microsoft Windows 98:
If Internet Explorer 5 Beta was installed, type "jview" (without the quotation marks) at an MS-DOS Prompt. If the version number is 5.00.3155 or 5.00.3158 and you installed the Microsoft Virtual Machine (VM) from the Windows Update Web site, install version 3167 of the Microsoft VM from the following Microsoft Web site before you uninstall Internet Explorer 5 Beta (or install the final release of Internet Explorer 5):
http://www.microsoft.com/java/
The "jview" command:
Microsoft (R) Command-line Loader for Java Version 5.00.3167
Copyright (C) Microsoft Corp 1996-1999. All rights reserved.
Usage: JView [options] <classname> [arguments]
Options:
/?
displays usage text
/cp <classpath> set class path
/cp:p <path> prepend path to
class path
/cp:a <path> append path to
class path
/n <namespace> namespace in which to run
/p
pauses before terminating if an error occurs
/v
verify all classes
/d:<name>=<value> define system property
/a
execute AppletViewer
/vst
print verbose stack traces (requires debug classes)
Classname:
.CLASS file to be executed.
Arguments:
command-line arguments to be passed on to the class file
Q216579 "Control Required" or "Cannot Display Page" on Windows Update
Microsoft Windows NT 4.0:
Although Internet Explorer 5 does run with Service Pack 3 (SP3) configurations, you may want to install Service Pack 4 (SP4) with 128-bit encryption if necessary before installing Internet Explorer 5. For information about how to obtain Windows NT 4.0 SP4, see the following article in the Microsoft Knowledge Base:
Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
NOTE: After you install Windows NT 4.0 SP4 but before you install Internet Explorer 5, you may see a message recommending that you install one or both of the following Service Packs to resolve known Year 2000 issues:
Internet Explorer 4.01 Service Pack 1
Microsoft Data Access Components 2.0 Service Pack 1
It is not necessary to install these updates because Internet Explorer 5 resolves the Year 2000 issues addressed in these Service Packs. For additional information about year 2000 compliance for Windows NT, please see the following article in the Microsoft Knowledge Base:
Q184085 Year 2000 Resources Available from Microsoft
NOTE: You must have administrative privileges to install and uninstall Internet Explorer 5 on Windows NT. This includes having administrative privileges the first time you start your computer after installing or uninstalling. You must restart your computer after installing Internet Explorer 5. This is also true for some add-on components. For corporate deployment on Windows NT 4.0-based computers, make sure that you have at least 4 MB of free registry space if you are upgrading from Internet Explorer 2.0 or Internet Explorer 3, and at least 2.5 MB of free registry space when upgrading from Internet Explorer 4.
If you are running Internet Explorer 5 on Windows NT 4.0, you must set user permissions to Full Control for the Temporary Internet Files folder. The user must have write permission in order for files to be stored in the Temporary Internet Files folder.
IMPORTANT: If you reinstall Windows NT 4.0 SP3 or SP4 after Internet Explorer 5 is installed on your computer, some components will need to be re-registered. Please see the Readme (Ie.txt) file for additional information.
Microsoft Windows 95:
Install any other Windows 95 updates that you need (for example, Year
2000 updates).
All Operating Systems:
If Internet Explorer 5 Beta is currently installed, uninstall it. For information about how to do so, please see the following article in the Microsoft Knowledge Base:
Q193934
How to Uninstall Internet Explorer 5 Beta
Read the Readme file for Internet Explorer 5 and Internet Tools for
the appropriate operating system for additional information:
Q220588
Contents of the Internet Explorer 5 Ie.txt File
(Windows 95, Windows 98, Windows NT 4.0)
Q217145
Internet Explorer 5 Readme.txt File (Windows 3.1, Windows NT 3.51)
Q222563
Contents of the Internet Explorer 5 README for Unix (Solaris and HP-UX)
To install Internet Explorer 5 for Solaris or HP-UX, change the permissions on the file downloaded in the "How to Obtain Internet Explorer 5" section above so that it is executable (for example: "chmod +x ie5setup"). Then, run the executable (for example: "./ie5setup"). When Setup prompts for an installation folder, either accept the default folder or type a new folder path and name (note that installing in the default folder, /usr/local/microsoft, may require that you be logged in as root). After Internet Explorer 5 is installed, you can start the browser by typing "installation folder/bin/iexplorer" (without the quotation marks).
To install Internet Explorer 5 on a Windows-based computer, insert your Internet Explorer 5 CD-ROM into your CD-ROM drive and run Setup.exe (if the CD-ROM does not run automatically) from the appropriate folder for your operating system. Follow the instructions on the screen to start installing Internet Explorer 5. If you are using one of the Download Only options noted above, or to install Internet Explorer 5 directly from the Web site, follow these steps:
1. If you already downloaded the Ie5setup.exe file, verify that you
are still
connected to the Internet and then double-click the file in My Computer
or
Windows Explorer to start the Active Setup Wizard. If you did not already
download the Ie5setup.exe file, follow the steps on the Windows Update
Web
site to start the Active Setup Wizard.
NOTE: You should not use the Ie5setup.exe file from Internet Explorer 5 Beta.
2. If you agree to the license agreement, click "I accept the agreement",
and
then click Next.
3. Click the appropriate download option, and then click Next.
Download Options for Windows 95, Windows 98, or Windows NT 4.0:
- Install Now-Typical set of components: Downloads the Internet Explorer installation files and then installs Internet Explorer on your computer.
- Install Minimal or customize your browser: You can customize your
browser
based on the options you select. If you click Advanced, you can select
the
Download Only option. This option downloads the Internet Explorer
installation files, but does not install Internet Explorer on your
computer. To install Internet Explorer, you must run the Ie5setup.exe
file
located in the folder to which you downloaded the installation files.
You
can use this option to install Internet Explorer on your computer at
a
later time or copy the installation files to another computer and then
install Internet Explorer on that computer. Other Advanced options
include
the ability to prevent Setup from associating file types with Internet
Explorer and the option to install the Compatibility-mode feature.
The
Compatibility-mode feature is available only if you are upgrading from
Internet Explorer 4.
- Full install: Requires 111 MB of disk space to install and 80 MB of
disk
space to run after restart, and installs the following components:
- Internet Explorer 5 Web browser
- Microsoft Outlook Express 5
- Windows Media Player
- Microsoft NetMeeting
- Microsoft Chat 2.5
- Microsoft Wallet
- Multimedia enhancements
- Minimal install (browser-only): Requires 45 MB of disk space to install
and 27 MB to run after restart and installs the following component:
- Internet Explorer 5 Web browser (other components are installed on
demand)
- Typical install: Requires 70 MB of disk space to install and 55 MB
to run
after restart and installs the following components:
- Internet Explorer 5 Web browser
- Outlook Express 5
- Windows Media Player
- Multimedia enhancements
- Custom install: By selecting or clearing component check boxes
individually, you can create a custom installation. The amount of disk
space needed is calculated at install time based on your selections.
NOTE: If you choose the Minimal Installation option the first time you
run
the Active Setup Wizard, additional components can be installed at
a later
time using the Add/Remove Programs tool in Control Panel or by running
the
Active Setup Wizard again and clicking the Full Installation or Typical
Installation option.
For additional information about how to install additional components
using
the Add/Remove Programs tool in Control Panel, please see the following
article in the Microsoft Knowledge Base:
Q171229 How to Add and Remove Internet Explorer Components
4. If you selected the "Install Minimal or customize your browser" option,
you
may be prompted to select a download server. We recommend choosing
the server
from the list that most closely matches your location. Then click Next.
5. Type the path to the folder in which you want to install Internet
Explorer in
the Install In Folder box, and then click Next. If you clicked the
Install
Now option or if Internet Explorer is currently installed on your computer,
the folder in which Internet Explorer is currently installed is selected
by
default. If you clicked the Install Minimal or "Customize your browser"
option and Internet Explorer is not currently installed on your computer,
you
can change the installation folder. If you chose the Download Only
option,
you can specify the installation folder when you install Internet Explorer
later.
6. If you selected the "Install Minimal or customize your browser" option,
you
may be prompted to select a download server. Click the appropriate
region and
download location in the Region and Download Location boxes, and then
click
Next. After you click Next, the Active Setup Wizard starts downloading
the
Internet Explorer installation files.
If your computer stops responding (hangs) after this message is displayed
or the installation does not continue for some other reason, you can restart
the Setup program by running the Ie5setup.exe file located in the folder
to which you downloaded the installation files. When you restart the Setup
program, the Smart Recovery feature allows the Active Setup Wizard to recognize
where the installation halted and recover the installation where it left
off. After the installation is finished, you will be prompted to restart
your computer to finish the installation.
For information about common Internet Explorer 5 Setup issues, please
see the Microsoft Knowledge Base.
How to Obtain Assistance with Internet Explorer 5
For assistance with Internet Explorer 5, please see the following article
in the Microsoft Knowledge Base:
Q220604
Microsoft Internet Explorer 5.0 Support.txt File Contents
Peer-to-peer newsgroups are also available to assist you with other users of Internet Explorer 5, including Microsoft Most Valuable Professionals (MVPs). You can use any newsreader software (such as Outlook Express) to gain access to these newsgroups.
For information about how to view a newsgroup, please see the following
Microsoft Web site:
http://support.microsoft.com/support/news/howto/default.asp
NOTE: Subscribe to the microsoft.public.windows.inetexplorer.ie5. newsgroups for assistance with Internet Explorer 5 issues.
For programming issues, subscribe to microsoft.public.windows.inetexplorer.ie5.programming.
For additional information about how to get support from Microsoft for
Internet Explorer 5, please visit the following Microsoft Web site:
http://www.microsoft.com/support/supportnet/overview/desksyst.htm
For assistance with Internet Explorer 5, please see the following article
in the Microsoft Knowledge Base:
Q220604
Microsoft Internet Explorer 5.0 Support.txt File Contents
Peer-to-peer newsgroups are also available to assist you with other users of Internet Explorer 5, including Microsoft Most Valuable Professionals (MVPs). You can use any newsreader software (such as Outlook Express) to gain access to these newsgroups.
For information about how to view a newsgroup, please see the following
Microsoft Web site:
http://support.microsoft.com/support/news/howto/default.asp
NOTE: Subscribe to the microsoft.public.windows.inetexplorer.ie5
newsgroups for assistance with Internet Explorer 5 issues. For programming
issues, subscribe to
microsoft.public.windows.inetexplorer.ie5.programming.
For additional information about how to get support from Microsoft for
Internet Explorer 5, please visit the following Microsoft Web site:
http://www.microsoft.com/support/supportnet/overview/desksyst.htm
by Scott Spanbauer
June 1999
It was only a matter of time--one week, to be precise--before a bug turned up in Microsoft's latest browser. Just seven days after Microsoft released Internet Explorer 5, security researcher Juan Carlos Cuartango announced that the browser has a serious security flaw that could allow Web sites to read the contents of your clipboard while you're interacting with Web pages. Meanwhile, bug sleuth George Guninski discovered three other flaws that could allow Web hackers to access files on your system.
When these vulnerabilities were first reported, a Microsoft employee posting to a Windows NT security mailing list confirmed their existence and said fixes were on the way. Microsoft has acknowledged these issues and advises security-conscious users to change default security configurations to eliminate the weakness. As with most browser security flaws, no attacks exploiting these are known to have occurred. Nevertheless, Microsoft says it is working on an update to prevent Web servers from accessing client clipboard and file data. But now that the cat's out of the bag, you should take steps to protect your system.
To close the security holes in your copy of IE 5, choose Tools, Internet Options, Security, click the Custom Level button, and scroll down to "Active scripting" and "Allow paste operations via script settings." Set both to Disable, and then click OK to finish.
You may encounter yet another problem if you send or receive messages
that are digitally signed or encrypted using IE 5's version of the Outlook
Express mail and news reader. Before accepting messages, Outlook Express
consults a third-party certificate authority to confirm that the digital
certificate used in signing and encrypting is still valid. The lists of
revoked certificates that these authorities maintain can be as large as
500KB, so the process can seem interminable, and you might mistakenly believe
that the program has crashed. Fortunately, you can turn off revocation
checking: Select Tools, Options, Security, click the Advanced button, and
select Never in the Revocation Checking area. Click OK twice to finish.
There are many more versions of this product than what are probably the two most common ones. The current downloadable version of IE 5.0 is 5.00.2314.1003. The Win98 Second Edition version is 5.00.2614.3500. Anyone who has the RC1 release of Win2000 will have this version number for IE 5.0: 5.00.2919.800. Other version numbers readers have written me with are: 5.00.0910.1309, 5.00.2314.1300, 5.00.2615.200 and several others.
Some things to keep in mind, there were several beta versions of IE 5.0 posted on the Web. Some applications bundle IE on their distribution CDs. There are many distributors (including Winmag.com) of IE 5.0 on the Internet, and some of these versions of IE 5.0 have been customized by their distributors. PC Makers also modify installations on PCs they pre-install. Each of these things introduces the possibility of a different version number for IE 5.0.
Microsoft Office 2000 installs the same 5.00.2314.1003 version of IE 5.0 that you get when you download IE 5.0 from the Microsoft Web site.
Because Microsoft considers Internet Explorer 5.0 to be a part of the operating system, you will find each new version of Windows will likely sport a slightly different version of IE 5.0. So, the 5.00.0910.800 under Win2000 Beta 3 RC1 could itself be a beta version number, and it may change when Windows 2000 ships. And when the Millennium edition of the Win9x line is released, it will likely contain either a 6.0 version of IE or a newer incremental version of IE 5.0.
In most cases the differences between incremental version numbers of IE 5.0 are very minor. In the case of the Win98 Second Edition update of IE 5.0, there are actually some visible differences, mostly having to do with the Internet control panel, the same structure that serves as IE's Tools, Internet Options dialog.
http://support.microsoft.com/support/kb/articles/q237/6/80.asp
98 SE INTERNET CONNECTION SHARING FIX
Internet Connection Sharing (ICS) work after they installed Win98 Second
Edition from the $20 Updates CD. The problem is that, apparently, some
files needed to make ICS work issue don't properly install on some PCs.
Microsoft has this to say about the issue:
"As near as we can tell, [this problem] is only happening to folks who,
before loading the Updates CD, have already gone to the Windows Update
site and downloaded the latest security updates. When those users
run the SE updates CD, Setup finds newer file versions for those pertinent
files, and doesn't install over them."
http://support.microsoft.com/support/kb/articles/q236/1/52.asp
To find out what version of IE 5 you're using, choose Help, and select
About Internet Explorer. You'll see a version number.
Here are some common version numbers and their translations:
5.00.2014.0216 Internet Explorer 5
5.00.2314.1003 Internet Explorer 5 (Office 2000)
5.00.2614.3500 Internet Explorer 5 (Windows 98 Second Edition)
5.00.2919.6307 Internet Explorer 5.01
5.50.3825.1300 Internet Explorer 5.5 Developer Preview
(Beta)
5.50.4030.2400 Internet Explorer 5.5 and Internet Tools
Beta