Open up and say ''Aaaahhh.''
Dentists across the USA are turning their offices into
veritable spas, complete with massages, personalized music and
facials. Patients getting a root canal can watch DVDs while
indulging in foot, leg, back and hand rubdowns.
As dental insurance plans shrink, patients are forking over
more of their own money for procedures. And with so many
patients picky about where those out-of-pocket dollars go,
dentists are finding newer, more pampering ways to draw them
in.
Though a few pioneers strapped massage mats to their chairs
a decade ago, the notion is only now catching on, particularly
in trendy cities such as New York and L.A.
''You're in another world, you're psychologically divorced
from your teeth,'' says dentist Paul Tanners, whose Manhattan
office recently started employing a massage therapist.
The response is ''almost embarrassing,'' says Tanners, in
practice for 40 years. ''Patients say, 'Dr. Tanners, we're
coming in for the massage, not you.' ''
At Debra Gray King's Atlanta office, those undergoing
whitening can tuck their feet into furry massage boots, shield
their eyes with puffiness-reducing pads and dip their hands
into hot paraffin before wrapping them in mittens. ''It puts
you into this Zen, relaxation state,'' King says. ''We want to
do away with the reservations so many people have about going
to the dentist. We want to make this a place people actually
look forward to.''
Tamar Braxton is an open-mouthed fan. ''It's like a
first-class flight to Paris,'' gushes Braxton, 23. The
singer's famous sister, Toni, also has slid into King's chair.
With the paraffin hand treatments, ''I don't have to pay the
extra $15 at the nail spa.''
Snuggled up with a pillow and blanket, local radio disc
jockey Mairym ''Monte'' Carlo, 26, felt ''like I was
sleeping'' as King attached porcelain veneers to eight of her
top teeth. ''I've had a more horrific time shopping for a pair
of jeans,'' she says.
At what's been touted as the Four Seasons of dentistry,
21st Century Dental in Irving, Texas, patients receive
sterling service at the end of their appointments: Ibuprofen,
lip balm, a hot towel and a milkshake are presented on a
silver tray. ''We try to put ourselves in the place of the
patient: What would make them forget this is a dental
office?'' explains Kent Smith, one of the practice's two
primary dentists.
A plasma-screen TV in the reception area is one way.
Another is the scented candles lit during procedures. The
patient's 10 or 11 favorite tunes are floated through cordless
headphones and burned onto a CD. The disc goes home with them
as a souvenir.
Spa owners aren't exactly concerned about the competition.
''When you go to the dentist, you don't think about
rejuvenation,'' says Tara Oolie, whose Manhattan spa, Just
Calm Down, opened last week.
You may get your feet rubbed, but ''you're not going to get
your brows tweezed,'' Oolie says. ''If you go in with unruly
brows, you'll leave with them.''