P. 179

P. 179

"Good communicators are aware that communication is irreversible."- Dr.

Tyler.

-Feedback

-how you are going to handle it.

-guidelines

-memory associations

-Bypassing-talking past one another. P. 187

-Paradigm effect-tunnel vision.

-Defensive attitude

-gender differences

Situation Anxiety-based on the environment in which you are in. An example

is doing something for the first time.

-practice speech or presentation many times

-practice out loud

-rehearse in environment of speech

-revisit environment

-drive to presentation

-park a little bit away

-be on time/15 minutes early

-warm up/physically-exercise and stretch

-have a humorous introduction

-look for non-verbal feedback from audience, such as head nodding or bored

stares

Trait Anxiety-internal anxiety. Based on feelings of inadequacy, usually due

to poor past

performances or low-self image/self esteem.

"The pros have taught their butterflies to fly in formation". -Dr. Tyler.

-often people are not aware that you have trait anxiety

-think positively self-fulfilling Prophecy-SFP

-positive imaging

-know the material on which you are presenting, makes you less nervous and

appear more

comfortable

-plan the presentation

-avoid jumping to conclusions during presentation (example, such as thinking

"you’re terrible" to

yourself)

Presentations' starting next week-he is going to have us sign up then.

-the presentation should be about 5 minutes.

-the first two minutes -talk about the importance of the topic you chose.

-third minute-talk about the sources you used, such as library articles,

Internet websites, et cetera.

-fourth minute-talk about the findings of your presentation-what suprised

you, what you found to

be most valuable in your research.

-last minute-project your paper-where the subject is headed in the future.

-videotape yourself so you will be more comfortable when the time comes.

-visual aids-ask him first if you can use transparencies.

-Types of Visual Aids

-transparencies

-handouts

-PowerPoint sideshow

Remember, visual aids should be no more than 25% of presentation. To much or

to little take

away from the content itself.

The quiz will be on the reserved article "Barriers and Gateways to

-Quiz is take-home and will be composed of report writing.

-There is two kinds of reports, informational and analytical

(The article is written by two authors and split into two parts)

he wants you to be the author. (Do not need to credit author as you are the author)

-Should be about 1.5 pages.

-Summarize the same points the author makes-giving the same points the same

emphasis as author does.

-first and last sentences are the most important.

-Part Two of the article will be analytical (remember to credit the author on

ideas in this part of

the paper)

-First part will consist of

-definition of the problem

-2nd part will consist of

-3rd part will consist of

4th part will consist of

This half should be 1.5 pages.

-modify the resume to the author’s standards in the textbook

-should be one page

-cover letter to accompany resume

-A face-to-face encounter with a specific objective in mind.

Counseling Interview-Individual counsels another, or gives guidance to that

person, on the issues of drugs/alcohol, legal guidance, career, college counseling, et

cetera. More cost-effective to companies.

Employment Interview-P. 259. Where one individual tries to "sell himself"

in order to gain employment.

Exit Interview-An interview that takes place upon termination or exiting of a

Company voluntarily. Most businesses do not take the time to conduct these

Grievance Interview-A stressful problem that has evolved which needs higher

level management to intervene. This is the kind of confrontational interview most businesses try to avoid.

Group Interview-Usually a group of panelists facing an individual or

audience, answering questions that are consistently fired at them.

-move chair back so you can take in the entire panel which is

interviewing you.

-make eye contact.

-look at other members of the panel and audience.

-bring notepad in order to compose thoughts before answering a

question.

Informational Interview-where person is giving you information that you need

for the project at hand, such as a government briefing on funding, for example.

Interrogation Interview-This can be stressful and antagonistic. Good cop/bad

cop scenario. A good example that was brought up in class was the TV show N.Y.P.D. Blue.

Performance Interview-whose performance is being evaluated "on the job".

-usually happens every three months (or is supposed to).

Things that occur during this interview

1) what are your goals and aspirations for this job?

2) how are you going to achieve them?

3) why are they important?

-He said to "describe your bosses’ job"

-describe your bosses resources to get job done

-describe the standards that your boss has to live up to

-Then describe YOUR job, resources, standards, et cetera, and submit a report

Business Communications-Anne Arundel Community College