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Terms and conditions

EMAIL
Villa@Floridasky.co.uk

From the UK
Telephone 020 8813 2696
Voicemail 0709 211 0321
Fax: 0709 211 0321

From the USA
Telephone: 011 44 208 813 2696
Voicemail: 413 622 6809
Fax: 413 622 6809

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BOOKING CONDITIONS

BOOKING Each booking will be confirmed as soon as reasonably possible after the appropriate deposit. If for any reason the booking is not accepted any payment will be refunded in full. Only persons named are allowed to stay in the house as Florida State Law prohibits subletting, sharing or assigning.

RESERVATION DEPOSIT AND PAYMENT OF BALANCE The reservation deposit of $150 per week is payable when booking. The full balance is payable no later than 8 weeks prior to the date of departure and we reserve the right to cancel the booking if payment is not received by the due date. If the booking is made within 8 weeks of departure the full amount is payable immediately. US payments for bookings made within 8 weeks of departure may be by bank transfer or credit card (5% administrative fee applies).

ADDITIONAL SECURITY DEPOSIT In addition to the reservation deposit, a security deposit of $250 is payable to cover breakages or damage to the premises or contents, telephone bills, cleaning costs other than those normally incurred in connection with occupation of the premises, but not including, for example, the cleaning of spillages on carpets and upholstery etc. This deposit is returnable, subject to deductions to cover the expenses mentioned. The client is also responsible for damages in excess of the security deposit. No inventory items, including linens and towels (except for beach towels) may be removed from the house and any breakages or damage must be reported to our representative immediately.

CANCELLATIONS If the balance of the sum due remains unpaid by the due date (8 weeks prior to departure) we reserve the right to cancel the booking and in this event the deposit will be forfeit. If the client cancels after the booking is confirmed, the deposit will be forfeit. If the client cancels within 56 days the total cost will be forfeited. In the event of any client cancellation we will endeavour to re-let the premises on similar terms. If we succeed in doing so the deposit only will be forfeited. All cancellations must be confirmed in writing.

UNAVOIDABLE CHANGES We reserve the right in any circumstances to cancel the booking and in this event we will return all sums (but without interest or compensation) or (at the option of the clients and subject to availability) we will offer alternative premises of comparable standard. In the event of a major change to the booking being necessary, we will inform the client as soon as reasonably possible, and if the client does not wish to accept the booking on this basis we will cancel the booking and return all sums (but without interest or compensation).

FORCE MAJEURS We accept no responsibility or liability whatsoever for any loss or damage or alteration to the terms of the booking caused by events beyond our control including (but without prejudice to the generality of the foregoing) war, civil commotion, flight delays or cancellations, adverse weather conditions, fire, flood or industrial dispute.

COMPLAINTS Should a problem arise relating to the premises the client should contact our representative (Worldwide Bookings)

AVAILABILITY The premises will be available for occupation from 4pm on the first day of the rental period and must be vacated by 11am on the day of departure.

LIABILITY We accept no responsibility whatsoever for personal injury, accidents, loss or damage to persons or personal effects however caused. We strongly recommend clients take out insurance to cover this.

SAFETY & SECURITY We or our representative reserves the right to enter the premises at any time for whatever reason.

DOCUMENTATION All passports, visas and health certificate requirements are the clients responsibility. We accept no responsibility for any delay or expense incurred through any irregularity in such documents. Any cancellation made due to the inability of the client to conform to such requirements will be subject to the above cancellation charges.

PRICE GUARANTEE The price of renting the premises is fully guaranteed and no surcharges will be added to the cost as agreed at booking.

BROCHURE DESCRIPTIONS All brochure descriptions are made in good faith and every care is taken to ensure their accuracy, but no liability will be accepted in the event of any error or mis-descriptions. The property is in a residential area and occasionally there may be construction or other building work in the area which is outside our control and for which we accept no responsibility.

POOL HEATING Pool heating is available at an extra charge ($150 a week) and may be requested locally or booked in advance. In the event that pool heating is requested we cannot guarantee the temperature of the pool or spa as this varies according to local factors, especially the prevailing weather conditions. Use of the swimming pool is entirely at your own risk. Children must be accompanied by a responsible adult at all times in and around this area.

NO SMOKING POLICY Smoking is not permitted within the house.

PETS Pets are not allowed on the premises under any circumstances.

LINEN If extra linens these are used during client's stay then other linens must be washed and replaced. No more than one set of linens per bed must be left for cleaning staff or a charge of $15 per bed will be levied against your security deposit.

EQUIPMENT In the unlikely event of equipment malfunction the Management Company will strive to reduce the client's inconvenience by expediting any necessary repairs. However no refund or rebate can be approved based on circumstances outside the Management Company's control.

ACCEPTANCE Client agrees to be bound by these booking conditions by confirming in writing and making the necessary payment due.