SERVICES OFFERED BY QCFI

Need of Quality Management System

Now the market place is highly competitive and it is becoming tougher and tougher every minute. In the words of Bill Gates “the successful companies of next decade will be the one that uses digital tools to reinvent the way they work. The companies will make decisions quickly, act efficiently and touch their customer in positive way.”

This will be possible only when an organization think and function in a cohesive way as one group and quickly adapt ideas to the changes what are constantly and continuously taking place. Such thing can be achieved only by adopting to Total Quality Management System.

Services offered by QCFI

QCFI is privileged to have as members, persons who have held or are holding senior executive positions with vast experience on implementing various Quality concepts from all over India,. Hence, even though QCFI’s main focus is to propagate Quality Circle movement in India, it undertakes total responsibility to institutionalise:

i. Quality Circle Integrated with Quality Management.

ii. Quality Improvement Teams.

iii. Six Sigma Implementation.

iv. Learning Problem Solving Techniques/New Seven Tools.

v. Five S and Kaizen and Five S certification.

vi. Total Productive Maintenance (TPM).

vii. ISO 9000: 2000 and ISO 14000.

viii. Supply Chain Management.

ix. TRIZ.

x. All other Quality Concepts.

QCFI is recognised as an institution serving the cause of Quality with special focus to Quality Circle movement in India. QCFI represents the country in the International Coordination Committee of 13 nations set up for organising International Conventions on Quality Control Circles annually in rotation.

QCFI has organised and conducted in India two International Convention on Quality Control Circles (ICQCC) in the year 1989 and 2002 and conducts Chapter Conventions and National Convention every year in which Quality Circle members present Case Studies and quality concept practitioners Technical Papers.

QCFI regularly brings out educational and training materials in English, Hindi and regional languages (Books, Booklets, CD-Roms and Posters).

QCFI disseminates knowledge and information through its quarterly journal ‘Quality Circle India’.

QCFI brings out a monthly ‘QC E-Magazine’ for its members effective from May 2000. Members only need to register their E-mail ID with QCFI HQs.

QCFI conducts in-house training and orientation programmes in organisations as per their needs. Programmes are also conducted at Headquarters as well as at Chapters on a regular basis. QCFI has conducted a number of in-house programmes on Quality Circles integrated with TQM and related concepts such as Quality Improvement Teams, Five S, Kaizen, TPM, ISO 9000, ISO 14000 etc.

Partial list of organisations who have availed QCFI services, is given below: NTPC – all units, IOC – Refineries & Marketing, NMDC, JK Industries Ltd., JK Jute Mills Ltd., NALCO, Binani Cements Ltd., DCW Ltd., Lakshmi Cements Ltd., PWD – Maharashtra, IDL Industries Ltd., IMFA, UP Government Hospitals, IPCL, JK Corp., HAL, Hero Honda Ltd., Raymonds Synthetics Ltd., Madras Cements Ltd., Indian Immunologicals, Cheminor Drugs Ltd., Parle Group of Factories, APSRTC, BEL, Indal Electronics, ITI, Kudremukh Iron Ore, Vysya Bank, Asea Brown Boveri Ltd., FAG Precision Brg., Compaq Computers (I) Pvt. Ltd., Bombay Dyeing & Mfg. Co. Ltd., Morarjee Brembana Ltd., REVL, Recron Synthetics Ltd., Carborandum Universal Ltd., TATA SSL Ltd., NFC, ECIL, India Pistons Ltd., Canara Bank, SBI, Mother Dairy, Gontermann Peipers (I) Ltd., Hindalco Industries Ltd., MOIL, Munjal Showa Ltd., Indian Rayons Ltd., SAIL all units, TISCO, Visakhapatnam Steel Plant, Andrew Yule Ltd., Apollo Tyres Ltd, Exide Industries Ltd., Jayshree Textiles Ltd., Metal & Steel Factory, NICCO Corp., RCF, Auto Max Ltd., MCC PTA Ltd., Samsung (I) Ltd., Godrej Consumer Products Ltd., Godrej Sara Lee Ltd., Grasim Industries , BHEL , Ballarpur Industries, CAFVD, Ispat Ltd., Maharashtra Antibiotics , Mather & Platt (I) Ltd. MIDC, Rajkumar Eng., Rajashree Cements, NEI, Samcor Glass, Shriram Rayons Ltd., Eveready Industries Ltd., Hi Tech Carbon Ltd., Kanpur Plasti Pack, Loco Workshop, Lucknow, OEF, Kanpur, OPF Kanpur, JK Paper, Jaykaypur , Ordnace Factory, Dehradun, NALCO, Ashok Leyland Ltd., Govt. Polytechnic, Chennai, HVF, Chennai, TAFE, Chennai, India Cements Ltd., London Rubber, Virudhunagar, Meenakshi Mission Hospital, Madurai, Bajaj Auto Ltd., Century Pulp & Textiles Ltd., Mahindra & Mahindra Ltd., Mukund Ltd., Gun Carriage Factory, Jabalpur, Hindustan Lever Ltd., WCL, Nagpur, Hindustan Motors Ltd., Neyveli Lignite Corporation, Forbes Marshall Ltd., Phillips (I) Ltd., Sudarshan Chemicals Ltd.,TELCO, Thermax Ltd., Tata Refractories Ltd., Naval Dockyard Mumbai and Visakhapatnam, GMR groups Ltd., India Cements Ltd., and many more. Some of the skills development programme done as part of above, right from the circle members to different levels is: * Small Group Activities * Problem solving skills * Application of QC Statistical Tools * Decision making skills * Interactive skills * Group process and team working skills * Presentation and communication skills * New 7 tools application skills * Meetings/Process and effective meetings * Planning and implementation skills * Goals/Objectives alignment process (Policy Management/Deployment) * Benchmarking process * Skills of observation, perception and systems analysis