Customer Services

Payment method

Delivery Method

Refund Policy

Contact Us

 

 

 

 

 

 

 

 

 

 

Payment method back

Product price is listed in HK and US Dollar.

To secure online commerce transactions, we employ Internet's Secure Sockets Layer (SSL) technology. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. We guarantee that every transaction you make at ceramic store will be safe.

Personal cheques and company cheques should be made payable to "Ceramic workshop".

For prices that are determined by the weight of products, 5% of your total purchase amount will be held and reserved from your Visa or MasterCard account. The actual amount of purchase will be charged towards your account and will be shown on the receipt upon delivery of order.

We accept the following payment methods.

Cash On Delivery Personal /
Company Cheque
American Express Card
Visa Card Master Card

 

 

PayPal

 

 

Delivery Method back

Orders are shipped via Speedpost for all countries that takes about 2 to 3 days. International Air Mail (Register) takes about 7-10 working days or all countryies. Macau,Taiwan, China(Register) for whom living in Macau,Taiwan, China used. It will take about 5 to 7 working days. Local Post (Register) and pick up order in person for Hong Kong customers only.

The item(s) will be shipped within 48 hours of payment. All packages are insured and guaranteed to arrive safely.


 

 

Refund Policy back

No product will be authorized a return after the delivery process are finished and arrived safely. For any defective item due to transportation, please return the original packing material to deliveryman with a return form describing product condition immediately and Email or call us (852) 26101357 as soon as possible. Shipping costs are not needed to bear by customers in this case. It generally takes about 2-3 weeks to process a return.

 

 

 

Contact Us back

Our Locations


Hong Kong Island

1/F Forest Mall, Wing Wah Street, Chai Wan, Hong Kong


Telephone: (852)26105858
Fax: (852)26102876


Kowloon

2/F Wing Lung Mansion, Nathan Road, Mong Kok, Hong Kong

Telephone:(852) 26101357
Fax: (852)26102468


New Territory

302, 3/F, City Landmark, Shatin, Hong Kong


Telephone: (852)26101759
Fax: (852)26103865


Opening Hours: 10:00-21:00 (Mon-Sun)
Email: anna_sui8_8@yahoo.com.hk