Customer Services
Payment method back
Product price is listed in HK and US Dollar.To secure online commerce transactions, we employ Internet's Secure Sockets Layer (SSL) technology. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. We guarantee that every transaction you make at ceramic store will be safe.
Personal cheques and company cheques should be made payable to "Ceramic workshop".
For prices that are determined by the weight of products, 5% of your total purchase amount will be held and reserved from your Visa or MasterCard account. The actual amount of purchase will be charged towards your account and will be shown on the receipt upon delivery of order.
We accept the following payment methods.Cash On Delivery | Personal
/ Company Cheque |
American Express Card |
Visa Card | Master Card |
Delivery Method back
Orders are shipped via Speedpost for all countries that takes about 2 to 3 days. International Air Mail (Register) takes about 7-10 working days or all countryies. Macau,Taiwan, China(Register) for whom living in Macau,Taiwan, China used. It will take about 5 to 7 working days. Local Post (Register) and pick up order in person for Hong Kong customers only.
The item(s) will be shipped within 48 hours of payment. All packages are insured and guaranteed to arrive safely.
Refund Policy back
No product will be authorized a return after the delivery process are finished and arrived safely. For any defective item due to transportation, please return the original packing material to deliveryman with a return form describing product condition immediately and Email or call us (852) 26101357 as soon as possible. Shipping costs are not needed to bear by customers in this case. It generally takes about 2-3 weeks to process a return.
Contact Us back
Our Locations
Hong Kong Island
1/F Forest Mall, Wing Wah Street, Chai Wan, Hong Kong
Telephone: (852)26105858
Fax: (852)26102876
Kowloon
2/F Wing Lung Mansion, Nathan Road, Mong Kok, Hong Kong
Telephone:(852) 26101357
Fax: (852)26102468
New Territory
302, 3/F, City Landmark, Shatin, Hong Kong
Telephone: (852)26101759
Fax: (852)26103865
Opening Hours: 10:00-21:00 (Mon-Sun)
Email: anna_sui8_8@yahoo.com.hk