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EMPLOYMENT PROFILE

RESPONSIBILITIES:

§         Administer GM communications – business correspondence, e-mails, minutes, memorandums, briefs, agendas and reports.

§         Schedules meetings and appointments, ensure availability, prioritize schedules and avoid scheduling conflicts.

§         Prepares travel itineraries and travel requests, ensure the accuracy of information regarding travel arrangements, meetings 

and/or conference agendas. 

§         Establishes, updates and maintains manual and automated filing systems for confidential and executive files.

§         Screens incoming calls and correspondence, obtain and disseminates information.  

§         Undertake research/collate data from files and reports, compile statistics, information as needed and write reports, as directed.

§         Support Finance department in Japan thru submission of monthly expense summary. 

§         Prepare spreadsheets and graphic representations of data for the GM 

§         Maintains and stocks office supplies. 

§         Renew trade license.

ACCOMPLISHMENTS

§       Assisted with the editing and layout of KYB’s brochure for Middle East and African market.

§       Develop start up documents and forms for office operations using Word and Excel.

§       Trained myself on MS Access to prepare summary of orders from distributors.

§       Learn about company regulations in Dubai in order to aid renewal of trade license.

ATRACC is a Shell Oil Investment in-sourced group service centre based in Kuala Lumpur. 

ATRACC provides a range of finance and accounting services to Shell companies in Asia.  

RESPONSIBILITIES:

§         Composed and managed business correspondence and presentations according to corporate procedures.

§         Preparing office correspondences, business letters and internal memos

§         Receiving and responding to customer queries via telephone, e-mail, fax and in person. 

§         Assisted with general accounting functions: create invoices and credit notes via SAP R/3.

§         Oversees administrative procedures and processes for assigned process.

§         Preparation of agendas, taking minutes and initiating action as a result of meetings for focus groups.

ACCOMPLISHMENTS

§       Develop operations and procedures manuals and forms for Malaysia & Thailand billing team to assist management 

in operating more efficiently and effectively.

§       Responsible for monthly update of gas and oil pricing in SAP for Malaysia

§       Develop process documentation for SAP upgrade for Malaysia team

§       Organise Year End Staff Dinner & Annual Dinner

§       Co-ordinate system testing for SAP upgrade

May 1997 – October 1999

Rare Amity Sdn. Bhd.

Personal Assistant to GM

RESPONSIBILITIES:

§         Maintain appointment schedules of meetings, travel arrangements and social affairs.

§         Initiated & maintain administrative procedures and filing system for office efficiency.

§         Relieve management of routine personnel, payroll and purchasing duties.

§         Composed and managed business correspondence and travel arrangements.

§         Assist to fill in during peak periods at the restaurant as floor service staff.

§         Developed and maintained a payroll system using Excel for a staff of 20.

§         Prepare office correspondences, business letters and internal memos

§         Assist in public relations and publicity programs during food launch.

§         Maintained detailed personnel information system.

ACCOMPLISHMENTS

§       Further develop business communications and interpersonal skill thru communication with external partners of the organisation.

§       Learnt about EPF & SOCSO contribution scales along with various Human Resource related concerns.

§       Develop payroll program using MS Excel

September 1995 – April 1997

Crimson Rosella Sdn Bhd

Administrative and Accounts Clerk

RESPONSIBILITIES:

§         Provide public relations and sales support in retail outlet and exhibitions.

§         Assist with billing questions, discrepancies and resolve accounts issues. 

§         Maintenance of accounts receivable, reconciliation & inventory.

§         Preparing office correspondences and business letters.

§         Prepared monthly invoices, debit and credit notes.

§         Administrative support

ACCOMPLISHMENTS

§       Organise my work schedules to meet work requirements on priorities and deadlines.

§       Developed a good working relationship with superiors

§       Develop business communications skill

§       Develop customer interaction skills

§       Learned about accounting entries

February 1995-August 1995

Petronas Penapisan Melaka

Receptionist / Administrative Assistant

Temporary placement in the local oil firm, in which I assisted the Project Manager in daily work operations: 

RESPONSIBILITIES:

§         Performed all front desk duties, including greeting clients and guests, management of telephone calls in a     

        prompt, courteous manner.

§         Daily overview and management of incoming and outgoing mail.

§         Provided word processing and general secretarial support.

§         Preparing office correspondences and business letters.

§         Coordinate schedules and office meetings.

ACCOMPLISHMENTS

§       Developed a good working relationship with my immediate superior.

§       Develop business communications & correspondence skills.

§       Learn customer interaction skills.

§       Learn telephone techniques.